AA-Kaminwelt

Online store / stove trade

AA-Kaminwelt
119,438 Reviews i
published (99 %)
out of 119,758 reviews
Contact information
Ofen.de is an online store for everything to do with firing technology, indoor fires and outdoor fires. In our store you will find every type of fireplace - from wood-burning stoves and pellet stoves to Swedish stoves and soapstone stoves to...

Contact information

AA-Kaminwelt
Am Gewerbepark II / Nr. 3
06179 Teutschenthal
Germany
Directions

Contact person
Sandra Truog

Review from 01/23/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Reliability

4.91 out of 5
11 Reviews

Quality

5.00 out of 5
10 Reviews

Pricing

5.00 out of 5
10 Reviews

90 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Communication, processing, delivery all top, can only recommend Ofen .de
Goods arrived quickly and well packaged
Show original
Customer review & rating for:
AA-Kaminwelt
01/23/2024M.
5.00 out of 5
Excellent
Recommendation
Super selection and order no problem smooth process .... Delivery was absolutely fast thank you .... I will shop there again ...
Show original
Customer review & rating for:
AA-Kaminwelt
01/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The company and employees of Ofen.de deserve the highest rating in terms of competitiveness and professionalism.
Roman, Slovenia
Show original
Customer review & rating for:
AA-Kaminwelt
12/13/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast delivery. Nice contact. Gladly again
Show original
Customer review & rating for:
AA-Kaminwelt
11/21/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Price performance, competence and service super!
After last year's fiasco with another dealer (Pelettofen ordered, then months long delivery delay and then after 5 months "the stove is no longer available 😡) I was very skeptical about ordering again on the Internet, but the many positive reviews of "Ofen.de" have convinced me and I was not disappointed, the ordered pellet stove was delivered on time the quality of the device corresponds exactly to the description, so from me a 100% recommendation of "Ofen.de"
PS
The subsequently ordered stove pipes arrived at the same time as the stove with us, also there the quality as described.
Show original
Customer review & rating for:
AA-Kaminwelt
10/01/2023B.
5.00 out of 5
Excellent
Recommendation
HWAM 3420c delivered quickly, very good quality, we are very satisfied also with the purchase settlement.
Show original
Customer review & rating for:
AA-Kaminwelt
09/30/2023Harald M.
4.93 out of 5
Excellent
Recommendation
The service is very good, as it was always quickly accessible by phone. Open questions were always answered satisfactorily.
The delivery time was unfortunately -as with other manufacturers also- very long. However, this is not due to Ofen.de.
I would also like to emphasize - contrary to the many negative opinions - the transport company Schenker! The delivery has worked excellently. The furnace was driven at my request with a small obolus through a very narrow gate to the front door. That was great!
Show original
Customer review & rating for:
AA-Kaminwelt
09/28/2023Anonymously
4.20 out of 5
Good
Recommendation
When ordering 195628, it was stated that the carrier would communicate the delivery time in advance to a specified phone number. This was not observed - only by chance the goods could be accepted by a third party. This must be improved.
Show original
Customer review & rating for:
AA-Kaminwelt
09/21/2023R.
5.00 out of 5
Excellent
Recommendation
Many thanks for the competent, friendly advice, as well as the fast and uncomplicated processing of my order.
TOP!
Show original
Customer review & rating for:
AA-Kaminwelt
08/16/2023G.
5.00 out of 5
Excellent
Recommendation
I bought a beautiful Napoleon Prestige, 500 Phantom and am very satisfied with the advice, with the sale and aftersales! The manager is very nice and also gives valuable grill tips with the purchase :-)
Show original
Customer review & rating for:
AA-Kaminwelt
08/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were very satisfied especially from the good service to the delivery of the stove.Since really everything has been right.Highly recommended from
A-Z.We can only recommend this company to anyone looking for a good stove.Keep up the good work.
THANK YOU for everything.
Stefan and Sabrina
Show original
Customer review & rating for:
AA-Kaminwelt
06/08/2023Stefan und Sabrina F.
4.95 out of 5
Excellent
Recommendation
Have ordered a pellet smoker here. Delivery very fast and well packed. Device as described and no missing parts (Navigator 550). Recommendation of accessories and pellet types very good and not at all intrusive. Smoker used 7 times so far- salmon trout, chicken and meat smoked result i.A.
The sausage is not for the smoker, but that is also not his special route.

Many thanks from the Baltic Sea Henry B.
Show original
Customer review & rating for:
AA-Kaminwelt
06/05/2023Henry B.
5.00 out of 5
Excellent
Recommendation
Uncomplicated contact, quotation via e-mail contact form, telephone advice.
I would order here again. Many thanks to the team. MfG I. Stindt
Show original
Customer review & rating for:
AA-Kaminwelt
05/30/2023I.
4.80 out of 5
Excellent
Recommendation
After I had chosen and ordered a stove, it turned out that it can be delivered either much later or not at all. An employee contacted me and in no time he had found an equivalent and in the same price category stove. That was Monday and on Friday he is already with me in the living room.
Thank you again.
Show original
Customer review & rating for:
AA-Kaminwelt
05/13/2023Anonymously
4.36 out of 5
Good
Recommendation
It was an exceptionally long delivery time but at another store we would certainly have waited even longer. The employees were always available and eager until then everything has arrived well. Overall, we are satisfied and have already ordered something again.
Show original
Customer review & rating for:
AA-Kaminwelt
03/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Super fast processing: order, processing, delivery (DHL) the next day !!!!
Article fits.
Show original
Customer review & rating for:
AA-Kaminwelt
01/17/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast delivery and great products! Has everything super
Show original
Customer review & rating for:
AA-Kaminwelt
01/03/2023Anonymously
3.80 out of 5
Good
Recommendation
Despite minor defects quickly found a satisfactory solution.
Many thanks to Mr. Werge for his commitment and friendly communication.
Show original
Customer review & rating for:
AA-Kaminwelt
12/20/2022E. G.
4.20 out of 5
Good
Recommendation
Description was meaningful
Selection sufficient
Payment without problems
Delivery quickly
Fits perfectly with the already existing parts
Color shade slightly different
My fault
Can be recommended without ifs and buts
Show original
Customer review & rating for:
AA-Kaminwelt
11/22/2022G.
4.80 out of 5
Excellent
Recommendation
Very nice telephone contact and super fast delivery
Show original
Customer review & rating for:
AA-Kaminwelt
11/14/2022Michael S.
119,348 Reviews from
3 other sources
4.80 out of 5
Excellent
4.80 out of 5
Excellent
111,102 reviews on eBay
 
03/15/2024
4.80 out of 5
Excellent
7,876 reviews on foxrate.de
 
06/01/2017
4.50 out of 5
Excellent
370 reviews on Google Maps
 
03/07/2024
Submit a review
Get in touch

Your message to AA-Kaminwelt

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about AA-Kaminwelt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/01/2017  |  Last update: 03/18/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH