AKP-Plus Dienstleistungs-GmbH

Homecare and more!

Contact information
AKP PLUS Dienstleistungsgesellschaft mbH is a modern homecare company specializing in enteral and parenteral nutrition, modern wound management; incontinence, stoma and tracheostomy care as well as diabetes care. We provide care for chronically...

Contact information

AKP-Plus Dienstleistungs-GmbH
Hemsack 15 b
59174 Kamen
Germany
Directions

Contact person
Frank Scheipers

Images & Videos

94% Recommended
5 stars 86
4 stars 10
3 stars 0
1 star 3
Top competencies

Freundlichkeit

4.93 out of 5
27 Reviews

Fachliche Kompetenz

4.77 out of 5
26 Reviews

Erst- & Folgeberatung

4.80 out of 5
25 Reviews

102 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
First of all, I would like to emphasize the super-friendly and helpful, as well as extremely competent employee Mrs. Stöver. Thank you very much for the great advice and customer service for my father.
You really helped us super fast and I've experienced that very differently these days.
We ordered the goods on Wednesday afternoon and received them on Thursday lunchtime. It doesn't get any better than that. And the gentleman who delivered the items was also very friendly. Thank you very much.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
11/13/2023S.
5.00 out of 5
Excellent
Recommendation
The employee from AKP Plus, Mr. Bader, has been coming to us for about 3 months now. Everything works smoothly and I have to say that he masters the insertion of a new needle into the port like no other employee in the hospital.
He is always in a good mood and takes care of all the things that are important to me. There is also the one or other type, if times something is unclear. You notice very quickly that he knows his stuff.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
09/09/2023J. L.
5.00 out of 5
Excellent
Recommendation
The time window for delivery could be tighter. So I have to be on site all day, because the food must not get warm.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Runs everything excellent, thank you
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have only telephone contact with AKP. With this and also with the subsequent delivery I am always absolutely satisfied 👍🏻👍🏻👍🏻
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
05/10/2022H.
4.50 out of 5
Excellent
Recommendation
Order and delivery go smoothly
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/25/2022Anonymously
4.75 out of 5
Excellent
Recommendation
Everything super always friendly and reliable!
Top keep it up !
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Stute is a top employee and exemplary caretaker!!! Deneke family, Büren
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/07/2022Dr. Christoph D.
4.75 out of 5
Excellent
Recommendation
The staff are reliable, competent and flexible for personal wishes. Unlike hospital staff, they take their time.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
03/28/2022Christa Maria M.
5.00 out of 5
Excellent
Recommendation
The order processing is very simple.
Delivery was prompt, reliable and within the stated time.
Thank you very much. Gladly again
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/08/2021Michael K.
4.94 out of 5
Excellent
Recommendation
Super nice, reliable and punctual field staff and drivers. We have not had any negative experiences so far and have been working with AKP-Plus for a number of years on an outpatient and inpatient basis.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
01/07/2021Anonymously
4.75 out of 5
Excellent
Recommendation
Mr. Bader is a reliable and always competent employee. His experience and dedication make things a lot easier for the patient and help with the treatment. We were even able to reach him in the middle of the night between holidays and clarify important questions. Unfortunately, the recognition, financial or otherwise, is not present in many public opinions or even among many employers. I would bind Him as an employee especially in times of shortage of skilled workers and Corona as an important member of the ACP-Plus team in the long term.
Mfg Rony Waltemate
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/29/2020Rony W.
5.00 out of 5
Excellent
Recommendation
There is always someone directly available by phone and very friendly on the phone. It is a fast processing and delivery zugrsicht. And if necessary directly enabled.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/27/2020Libusa M.
4.25 out of 5
Good
Recommendation
The employee Mrs. Grossebohle was always there for me, I could reach her at any time, that helped me a lot during my illness.
me with my illness very much helped and if I was badly in it she has always made me courage, that it goes me today well I have to owe to a large extent to her a great woman with 💖 heart
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
11/17/2020Marion R.
2.29 out of 5
Fair
The service is getting worse and worse since Mrs. Koehl no longer looks after us. With the last deliveries was always something wrong. Sometimes the wrong article, sometimes the wrong quantity. Faxes that do not arrive because the staff is supposedly overloaded. They do not keep to the telephone agreements, the processing has become very superficial. Too bad.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
10/26/2020Anonymously
AKP-Plus Dienstleistungs-GmbH Comment from AKP-Plus Dienstleistungs-GmbH:
Hello, I am very sorry that you are no longer satisfied with the service. It would be nice if you contact us to specify the problems. Only by a bad rating we do not know where to look, because we do not get this feedback often. So it would be nice if you could tell us once the customer number (info@akp-plus.de) and briefly report which deliveries did not work out and what problems there are with your new contact person. Unfortunately, the sales representative who has been in charge up to now is still out of action for an indefinite period of time.
Best regards from Kamen
F. Scheipers
5.00 out of 5
Excellent
Recommendation
Prompt and reliable delivery
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
10/02/2020Peter B.
5.00 out of 5
Excellent
Recommendation
Competent and nice support, very reliable and committed even outside "normal office hours".
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
07/11/2020Anonymously
5.00 out of 5
Excellent
Recommendation
We are an outpatient care service. We have had positive experience with AKP-Plus for 8 years. The cooperation with our wound nurse, Ellen Luck, works out great. She is easily accessible, very competent and has an open ear for our suggestions and concerns. Our suppliers are helpful and reliable. Recently, we have had a key account manager, so we always have a contact person available. We can even organize training courses through AKP-Plus. We feel excellently looked after.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
03/02/2020Häusliche Pflegepraxis CARINA G.
2.00 out of 5
Fair
I was not satisfied because nothing worked. First, the 3-chamber bags were absolutely not to mix (not enough power), then Zustekkung has not worked. The shipping company supposedly delivered, but actually probably didn't find us or was too much trouble to deliver to private individuals. Now someone from the field has to deliver the bags privately to us. There is no way to be satisfied.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
02/04/2020Anonymously
AKP-Plus Dienstleistungs-GmbH Comment from AKP-Plus Dienstleistungs-GmbH:
Hello, thank you for the feedback. First of all, I would like to apologize that what you describe there is absolutely not our claim. I would be interested to know if it was delivered via a parcel delivery service or via our own logistics.
Please contact us briefly so that we can understand the error.
Thank you very much
Frank Scheipers
5.00 out of 5
Excellent
Recommendation
Top Super 5*****
Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
01/07/2020Anonymously
14 Reviews from
2 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Facebook
 
10/13/2023
4.90 out of 5
Excellent
10 reviews on Google Maps
 
03/08/2024
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All reviews and experiences about AKP-Plus Dienstleistungs-GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/23/2017  |  Last update: 03/15/2024   |  Report profile

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