Autocenter Chemnitz GmbH

Autohaus, Nissan, Händler, Automobilhandel, Vertragshändler, Werkstatt

Autocenter Chemnitz GmbH
964 Reviews i
published (96%)
out of 1,005 reviews
Contact information
Welcome to your authorized Nissan dealer in Chemnitz and Chemnitz/Röhrsdorf. Our professional team will be happy to answer any questions you may have about your dream car. We offer first-class service and professional advice around your dream car....

Contact information

Autocenter Chemnitz GmbH
Carl-Hamel-Straße 4
09116 Chemnitz
Germany
Directions

Opening hours

Saturday 08:00 am-01:00 pm

Websites & Profiles

Review from 06/22/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing

612 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
All around friendly staff, no signs of stress or anything like that, really like being there
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/22/2022Zimmermann, Andre
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your 5-star rating and your kind feedback.

Best regards,
Your team of Auto Center Chemnitz GmbH
3.20 out of 5
Average
Recommendation
I had to call several times to get an appointment and estimate to install the trailer hitch. It wasn't until Ms. Eisenreich took care of my request that it was resolved.
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/18/2022Anonymously
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

I am sorry that you had to go through this experience. Of course, this is not our standard for best service. We will discuss your justified criticism internally.

Best regards,
Your team at Auto Center Chemnitz GmbH
4.80 out of 5
Excellent
Recommendation
Nice contact, courteous manner!
Gladly again!
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/18/2022Reitmeier, Thomas
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
I particularly appreciate the reliability, the friendliness of the staff and the customer-oriented advice regarding the condition of the vehicle.
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/15/2022Scherf, Wolfgang Stefan
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your 5-star rating and positive feedback.

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with our friendly and competent sales consultant Mr. Jens Pöhnisch.
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/12/2022Schirrmann, Ullrich
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you very much for your positive feedback. We will be happy to pass it on to Mr. Pöhnisch.

Best regards,
Your team from Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
Everything is simply right here. Here the customer is still king
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/09/2022Simon, Bernd
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.60 out of 5
Excellent
Recommendation
concrete reception of the problem and following fulfillment
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/08/2022La Baume, Peter Jürgen
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you very much for your positive evaluation. Unfortunately, we could not completely convince you with our price-performance ratio. Please let us know what we can improve. For this purpose, the mail address marketing@ac-chemnitz.de is available at any time.

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
Friendly and competent staff fast processing of orders
Show original
Customer review & rating for:
Nissan Autocenter Chemnitz
06/04/2022Kirchner, Manuela
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your 5-star rating!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.80 out of 5
Excellent
Recommendation
I am actually very satisfied with the handling of my comprehensive damage. The only thing that bothers me is the length of the repair. I can't really understand why it took almost two weeks to repair the driver's door (door was replaced). Especially since the new door was already delivered before the repair began.
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/03/2022Fischer, Detlef
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you very much for your good rating and your criticism. We will forward this internally.

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
Unfortunately, I can only award three stars for customer service. It is very important to receive friendly, reliable and problem- or solution-oriented advice during the initial contact (call). Unfortunately, I have recently had a few bad experiences in this regard with a trainee who had to record the concerns as a business card of the dealership, so to speak. It was NOT due to professional competence, which a trainee may not have, it was the way of dealing, the way of conducting conversations and lack of reliability.
All the other staff I have met are very friendly, knowledgeable, and we (my car and I 😉) feel very well taken care of. Even when concerns could not be resolved promptly, it was explained well.
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Customer review & rating for:
Nissan Autocenter Chemnitz
06/01/2022Bartsch, Christiane
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you for your detailed and objective criticism, which we will gladly address. Customer friendliness is of course an essential part of good service for us. We will make our employees aware of this once again.

Best regards,
Your team at Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
The consultation and sale by Mr. Reza Nassir was carried out with our complete satisfaction. Especially the problem-free purchase of two used cars went smoothly and at a fair price.
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Customer review & rating for:
Nissan Autocenter Chemnitz
05/29/2022Kreidel, Helmut Peter
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you very much for your positive feedback.
We will be happy to pass it on to Mr. Nassir.

Best regards,
Your team from Auto Center Chemnitz GmbH
3.80 out of 5
Good
Recommendation
Customer review & rating for:
Nissan Autocenter Chemnitz
05/25/2022Bischoff, Gerd
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.80 out of 5
Excellent
Recommendation
With the prices called for material and labor hour billing rate I will probably no longer remain a regular customer .
Too bad actually .
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Customer review & rating for:
Nissan Autocenter Chemnitz
05/19/2022EK
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

Thank you for your review and your honest criticism.

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
The advice and processing were uncomplicated, concise, but still comprehensive. I particularly liked the possibility of specifying optional services myself, or to take advantage of them.
Show original
Customer review & rating for:
Nissan Autocenter Chemnitz
05/18/2022Anonymously
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for the feedback and the positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.60 out of 5
Excellent
Recommendation
Customer review & rating for:
Nissan Autocenter Chemnitz
05/18/2022Tietze, Werner
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.40 out of 5
Good
Recommendation
Fast and uncomplicated handling of the appointment
Show original
Customer review & rating for:
Nissan Autocenter Chemnitz
05/13/2022Anonymously
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your positive review!

Best regards,
Your team of Auto Center Chemnitz GmbH
4.20 out of 5
Good
Recommendation
Very good advice and handling.
Show original
Customer review & rating for:
Nissan Autocenter Chemnitz
05/01/2022Anonymously
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hello,

thank you very much for your good review!

Best regards,
Your team of Auto Center Chemnitz GmbH
5.00 out of 5
Excellent
Recommendation
Der Preis von 1.000 EUR für eine normale Inspektion ohne Zusatzarbeiten hatte mich schon sehr überrascht. In der Vergangenheit lagen die Preise für eine große Inspektion (auch bei anderen Marken) eher bei max. 750 EUR.
Customer review & rating for:
Nissan Autocenter Chemnitz
03/25/2022Anonymously
4.80 out of 5
Excellent
Recommendation
Ich war besonders zufrieden mit Ihrem Mitarbeiter, den Herr Pöhnisch, welcher mich sehr gut beraten hat und sich auch nach dem Kauf sehr nett erkundigt ob alles zu meiner Zufriedenheit ist.
Customer review & rating for:
Nissan Autocenter Chemnitz
03/25/2022Zimmermann, Sophia
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hallo,

vielen Dank für die positive Bewertung!
Das Lob werden wir Herrn Pöhnisch sehr gern weiterleiten.

Wir wünschen Ihnen eine allzeit gute Fahrt,
Ihr Team vom Auto Center Chemnitz
5.00 out of 5
Excellent
Recommendation
unkompliziert,sehr nett,schnelle abwicklung, gerne wieder beim freundlichen nissan vertreter von nebenan ....
Customer review & rating for:
Nissan Autocenter Chemnitz
03/07/2022Bendig, Heiko
Autocenter Chemnitz GmbH Comment from Autocenter Chemnitz GmbH:
Hallo,

vielen Dank für Ihre positive Bewertung!

Viele Grüße,
vom Team der Auto Center Chemnitz GmbH
352 Reviews from
3 other sources
4.30 out of 5
Good
4.40 out of 5
Good
17 reviews on Google Maps
 
03/25/2022
4.30 out of 5
Good
154 reviews on Google
 
06/28/2022
4.30 out of 5
Good
181 reviews on Google Maps
 
06/07/2022
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* All reviews and experiences about Autocenter Chemnitz GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/12/2017  |  Last update: 06/30/2022   |  Report profile

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