Customer-oriented quick and professional advice. All questions and were answered to my satisfaction if necessary clarified. The purchase and sales discussions were short and factual and suitable for both sides. The vehicle delivery was also fully satisfactory. In short, a very good car dealership with nice and friendly staff.
Absolutely top class. Since I started working, I have always had to drop off my vehicle on Fridays and pick it up a week later on a Friday. This is the first time I have been able to pick up my vehicle on the same day, so it is available to me for work the following week. Absolute novelty for me, which saves me rumble with the train or even a rental car. Thank you very much.
no long waiting times
every employee helpful, friendly and patient
also remain polite when a complaint was not caused by them . eg :
the totally outdated garminmaps ( from the first day of my new car ) , for which the customer also sacrifices time and must pay , to install .
I drive my Honda Jazz to Augsburg for maintenance every year. We live in Dachau. But the service is so good that we make the trip. And we have been doing so for years. We already have our third Honda Jazz from Autohaus Still and can only recommend it. We are also very satisfied with the car.
I decided to buy a Civic Type R because of the friendly and competent advice I received. The transaction including trade-in of my previous car went smoothly and quickly, communication via phone and email was also to my satisfaction.
Mr. Chadykin took a lot of time during consultation and handover and it was noticeable that he knows a lot about the cars he sells. During my own car handover, he took care of a customer's problem even though it was officially already closed. I take this as a good indication of the quality of customer service.
In terms of customer service
+ Appointment arrangement quick and uncomplicated
+ Customer service was completed on time
+ Very friendly acceptance of my vehicle by the seller
- I had asked for a few (the most obvious) scratches/stone chips to be removed. Of course I would have paid for this work. I was told that this would be done free of charge. Unfortunately, the places I have indicated again not been made. Already last year at the customer service the same.
Handling and customer service this time got only sufficient rating, because I had to wait excessively long for my car, which was at the service. I had a drop off appointment at 07:30 and my car wasn't ready until 10:40. I think that is too long for a customer service appointment. Other than that, I have always been satisfied.
Always very pleasant and friendly atmosphere. Perfectly timed processing, professional competence always self-evident. Everything extremely professional. Very big LKob to Mr. Bauer and Mr. Depner for their great advice and support!
All reviews and experiences about Autohaus Albert Still GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 06/29/2017 | Last update: 07/04/2022
| Report profile
More transparency and security while looking for competent professionals
Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.
A good reputation is the world's best form of advertising!
85% of all consumers trust online reviews just as much as they do personal recommendations.
Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.