BEAM Vacuum & Ventilation

heat recovery ventilation, MVHR, Central vacuum, Dust & Fume Extraction, LEV

BEAM Vacuum & Ventilation
1,024 Reviews i
published (99 %)
out of 1,025 reviews
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Beam Vacuum & Ventilation have specialised in delivering clean, fresh air to homes and businesses since 1977, which is why when it comes to experience, expertise, market leading products and aftersales support, 75,000+ customers across Ireland &...
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Contact information

BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road
Magherafelt BT45 6BB
United Kingdom
Directions

Contact person
Alison Elder

Opening hours

Saturday CLOSED

Websites

Social Media

Review from 05/10/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Show rating
Top competencies

Customer satisfaction

4.76 out of 5
120 Reviews

Professional demeanor

4.63 out of 5
76 Reviews

Expertise

4.60 out of 5
77 Reviews

867 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Engineer was very nice and knew what he was doing 👏
Customer review & rating for:
Beam Customer Survey After Sales
05/10/2023U.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for you review and comments. We will relay your feedback to the engineer and also the wider team.
5.00 out of 5
Excellent
Recommendation
Staff are very helpful. I rang with a problem with my system and they suggested ways to sort it out which worked very well. I also organised a service for the motor which was carried out efficiently. I have had the beam for over 20 years and I am very pleased with the system.
Customer review & rating for:
Beam Customer Survey After Sales
05/03/2023F.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We always strive to assist at first point of contact and follow up with a service call if and when required. We will ensure the feedback is shared with the wider team.
5.00 out of 5
Excellent
Recommendation
Excellent. Paul engineer helpful, knowledgeable and efficient. If you read the other testimonials it says it all. If you haven’t got a beam vacuum system and are building a new house I would strongly advice you to get one installed
Customer review & rating for:
Beam Customer Survey After Sales
05/03/2023A.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is not only shared with the engineer who attended but that of the wider BEAM team.
5.00 out of 5
Excellent
Recommendation
Issue quickly identified and fixed. Engineer very helpful.
Customer review & rating for:
Beam Customer Survey After Sales
04/25/2023G.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure this feedback is relayed to the engineer that undertook the works. Thanks again.
5.00 out of 5
Excellent
Recommendation
Excellent service, from start to finish. One happy customer 😁
Customer review & rating for:
Beam Customer Survey After Sales
04/25/2023B.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is shared with the wider team.
4.33 out of 5
Good
Recommendation
Ali was very quick and professional when he came to the house. Emma from the sales team arranged the appointment easily and kept me informed. System is working at 100% again.
Customer review & rating for:
Beam Customer Survey After Sales
04/25/2023Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Many thanks for your feedback, we appreciate it.
4.67 out of 5
Excellent
Recommendation
The service engineer was courteous and efficient at his work.
Customer review & rating for:
Beam Customer Survey After Sales
04/21/2023D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your comment, we'll be sure to pass on to the engineer.
5.00 out of 5
Excellent
Recommendation
Efficient and friendly
Customer review & rating for:
Beam Customer Survey After Sales
04/19/2023L.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your feedback, we appreciate it.
5.00 out of 5
Excellent
Recommendation
Positive experience from start to finish. Thank you.
Customer review & rating for:
Beam Customer Survey After Sales
04/18/2023R.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Great to hear, thank you so much.
4.67 out of 5
Excellent
Recommendation
Booked a service, a 2 to 3 week lead time, but they called with a cancellation, so they provide an effective service,
Customer review & rating for:
Beam Customer Survey After Sales
04/13/2023P.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for the feedback, we're glad we could get the service call moved forward for you.
4.67 out of 5
Excellent
Recommendation
Staff are very pleasant on phone.
Staff are very helpful and efficient and service engineer calls when you are told he will.
Customer review & rating for:
Beam Customer Survey After Sales
04/06/2023L.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will share your feedback with the wider team.
5.00 out of 5
Excellent
Recommendation
Prompt efficient friendly service as usual
Customer review & rating for:
Beam Customer Survey After Sales
03/29/2023M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is shared amongst the wider team.
5.00 out of 5
Excellent
Recommendation
Am extremely helpful, courteous and professional engineer.
Customer review & rating for:
Beam Customer Survey After Sales
03/27/2023B.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure the engineer that attended receives your feedback.
5.00 out of 5
Excellent
Recommendation
Paul arrived when I’d been told to expect him - he was professional, courteous and even dealt with 2 excited dogs without batting an eyelid - thank you very much
Customer review & rating for:
Beam Customer Survey After Sales
03/22/2023A.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will pass your feedback on to the engineer that attended.
5.00 out of 5
Excellent
Recommendation
We've always found Beam to be a great company to deal with and this time was no different. The engineer quickly diagnosed the issue and carried out the repair efficiently. The customer service staff are always easy to talk to and we would recommend this business to anyone considering a built in vacuum system.
Customer review & rating for:
Beam Customer Survey After Sales
03/21/2023Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is shared with the engineer and the wider team @ BEAM.
5.00 out of 5
Excellent
Recommendation
Fast efficient service
Customer review & rating for:
Beam Customer Survey After Sales
03/15/2023I.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments.
4.67 out of 5
Excellent
Recommendation
Personal touch...was able to leave individual instructions to be passed onto engineer in my absence
Good customer communication
Customer review & rating for:
Beam Customer Survey After Sales
03/07/2023R.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. These will be shared with the team.
5.00 out of 5
Excellent
Recommendation
From phone call to engineer arriving was 48 hours.
Customer advisors were very friendly and polite and efficient. Engineer did a great job and cleaned up afterwards. Great job!
Customer review & rating for:
Beam Customer Survey After Sales
03/06/2023T.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. The engineer and customer advisor who undertook the service and the request will receive your feedback. Thanks
5.00 out of 5
Excellent
Recommendation
Everytime I've had to speak with someone at beam or seen a beam engineer, they have all been absolutely lovely and very helpful. Fab company with truly wonderful staff 💜💜💜
Customer review & rating for:
Beam Customer Survey After Sales
02/23/2023Chrissie D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. These will be shared with all the wonderful staff. Thanks again.
5.00 out of 5
Excellent
Recommendation
Couldn't have had better service from the moment I phoned until our PIV system was fixed. We had the PIV system for approx 8 years (fitted by Housing Ex) and didn't realise just how good it was until it stopped working! Within 5 days of the PIV being off we had black spots starting in the bedrooms and lots of condensation on the windows. BEAM came out and fixed the system quickly and we have dry windows every morning and no more damp. Personally think that one of these systems should be fitted by all home owners and landlords
Customer review & rating for:
Beam Customer Survey After Sales
02/21/2023L.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and feedback. We will share your feedback with the members of staff involved and also that of the wider team. We are happy to hear you noticed the difference almost instantly. Thanks again.
157 Reviews from
2 other sources
4.45 out of 5
Good
4.70 out of 5
Excellent
27 reviews on Facebook
 
11/19/2022
4.40 out of 5
Good
130 reviews on Google
 
09/14/2023
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* All reviews and experiences about BEAM Vacuum & Ventilation are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/17/2017  |  Last update: 09/21/2023   |  Report profile

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