BEAM Vacuum & Ventilation

 

BEAM Vacuum & Ventilation
592 Reviews i
published (99%)
out of 599 reviews
Contact information
For 40+ years Beam Vacuum & Ventilation have specialised in the supply and installation of central vacuum and energy efficient mechanical ventilation systems.

With unrivaled experience and 70,000+ installations throughout Ireland & UK, Beam...

Contact information

BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road
  BT45 6BB Magherafelt
United Kingdom
Directions

Contact person
Alison Elder

Opening hours

Tuesday 09:00 am-05:00 pm

Websites & Profiles

Review from 02/16/2021  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Top competencies

Customer satisfaction

4.75 out of 5
93 Reviews

Customer loyalty

4.71 out of 5
59 Reviews

Professional demeanor

4.59 out of 5
58 Reviews
541 Reviews
5.00 out of 5
Excellent
Recommendation
The gentleman that came out to give us a demo and assist with a few issues we had could not have been more helpful. Very efficient and very considerate
Review and rating for
Beam Customer Survey After Sales
02/16/2021S.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure that your feedback is relayed to the relevant team members.
4.00 out of 5
Good
Recommendation
Just one recommendation in the current climate. The engineer should have worn a face mask and gloves inside my house ???
Review and rating for
Beam Customer Survey After Sales
02/14/2021S.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We take all government guidelines very seriously. We will remind the engineer involved of his responsibilities. Thanks again for your feedback.
5.00 out of 5
Excellent
Recommendation
Have been using Beam for many years wouldn’t like to be without it Srevice is also great when required
Review and rating for
Beam Customer Survey After Sales
02/12/2021Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for review and comments. Hope you have many more years with your BEAM. We will ensure your feedback id relayed to the relevant teams.
5.00 out of 5
Excellent
Recommendation
Have had beam vacuum systems for 35 years .
Love it.
Review and rating for
Beam Customer Survey After Sales
02/12/2021Barbara H.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your review and comments. We are so happy to hear that after 35years you still love your BEAM. Here's to the next 35years plus.
4.67 out of 5
Excellent
Recommendation
I am delighted how efficient your organisation is and that all staff are extremely pleasant to deal with.
Review and rating for
Beam Customer Survey After Sales
02/11/2021A.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is relayed throughout the business.
5.00 out of 5
Excellent
Recommendation
The friendly nature of everyone with whom I had contact and the efficiency with which the services were provided.
Review and rating for
Beam Customer Survey After Sales
02/10/2021Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thankyou for your review and comments. We will ensure your feedback is passed on to the relevant team members that you dealt with.
5.00 out of 5
Excellent
Recommendation
Paul, the engineer arrived on time and carried out work efficiently whilst observing Covid regulations at all times. Excellent service.
Review and rating for
Beam Customer Survey After Sales
02/08/2021Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure Paul receives this feedback.
5.00 out of 5
Excellent
Recommendation
I do nothing but highly recommend Beam for their sales and service. The Engineer was quick, clean and professional in servicing he unit and demonstrated the new products to us still being Covid aware. 1st Class. Thank you!
Review and rating for
Beam Customer Survey After Sales
02/05/2021F.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure this feedback is passed on to the relevant team members. Thank you for your recommendation.
5.00 out of 5
Excellent
Recommendation
I was one of Mr Keenan's original customers 1977 and with three Beams later have experienced excellent service ever since.
The recent service engineer was really excellent also.
Review and rating for
Beam Customer Survey After Sales
02/01/2021Robin O.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Than you for your review and comments. We will ensure your feedback is passed on to Mr Keenan and the rest of the Team, Thanks again.
5.00 out of 5
Excellent
Recommendation
The professionalism of your engineers
Review and rating for
Beam Customer Survey After Sales
02/01/2021C.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure your feedback is passed on to the engineers.
4.33 out of 5
Good
Recommendation
This is the first real issue in 20 years usage. Diagnosis over phone prove accurate and service was arranged and carried out as agreed. Personnel involved both times were very courteous and helpful.
Review and rating for
Beam Customer Survey After Sales
02/01/2021Edward M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure to pass your feedback on to the relevant team members, Thanks again.
4.20 out of 5
Good
Recommendation
The work is very tidy in the roof space. I would like to get all rooms balanced out to make sure every room is getting equal amount of air.
Review and rating for
Beam Customer Survey completions.
01/29/2021M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thankyou for your review. I am aware the Technical Team have been in contact.
4.33 out of 5
Good
Recommendation
We had the beam vacuum system installed in our home 18 yrs ago and a very satisfied with the product ,this is the first occasion since installation that we had to call on services to have new motor installed .Overall very pleased with the system.
Review and rating for
Beam Customer Survey After Sales
01/27/2021J.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure that your feedback is relayed to the relevant departments.
5.00 out of 5
Excellent
Recommendation
Came earlier than anticipated. replaced the motor and sockets in a very short time and left the system working perfectly. very pleased at the service and cost. was expecting a much larger bill for a new motor. well done Beam.
Review and rating for
Beam Customer Survey After Sales
01/25/2021A.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure that your feedback is passed to the relevant teams.
4.00 out of 5
Good
Recommendation
Impressed with work done and how quickly it was sorted but not impressed with having to wait / weeks for someone to come out.
Review and rating for
Beam Customer Survey After Sales
01/22/2021D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We schedule service requests on the 1st available appointment upon booking. Apologies that we could not attend any sooner than the 6 working days from your request. We will ensure to pass your feedback to the relevant department. Thanks
5.00 out of 5
Excellent
Recommendation
The technician was polite, professional and very willing to please. Very impressed with his overall manner and professionalism.
Review and rating for
Beam Customer Survey After Sales
01/12/2021M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure to pass your feedback on to the engineer who attended.
4.67 out of 5
Excellent
Recommendation
IAs a user for 15 years the service is good from the vacuum, also when i contacted for service the response was good too
Review and rating for
Beam Customer Survey After Sales
01/04/2021K.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments.
4.33 out of 5
Good
Recommendation
It took a while getting to me, but my issue was sorted when the service man arrived
Review and rating for
Beam Customer Survey After Sales
12/28/2020I.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments.
5.00 out of 5
Excellent
Recommendation
No hassle abs polite service
Review and rating for
Beam Customer Survey After Sales
12/28/2020D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments
4.67 out of 5
Excellent
Recommendation
Friendly, efficient and personal service from my 1st phone call to Magherafelt to the engineer arrived and dealt with issue Many thanks.
Review and rating for
Beam Customer Survey After Sales
12/07/2020A.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments. We will ensure to relay your comments to the appropriate team members.
51 Reviews from
2 other sources
4.40 out of 5
Good
27 reviews on Facebook
 
01/04/2021
4.40 out of 5
Good
24 reviews on Google
 
01/07/2021
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