BEAM Vacuum & Ventilation

heat recovery ventilation, MVHR, Central vacuum, Dust & Fume Extraction, LEV

Contact information
Beam Vacuum & Ventilation have specialised in delivering clean, fresh air to homes and businesses since 1977, which is why when it comes to experience, expertise, market leading products and aftersales support, 75,000+ customers across Ireland &...

Contact information

BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road, United Kingdom, 
Magherafelt BT45 6BB
United Kingdom
Directions

Contact person
Paula Osborne

Images, Videos & Audio

Review from 03/09/2026  
4.67 out of 5
Excellent
Recommendation
Quality
Value
Services
Top competencies

Customer satisfaction

4.78 out of 5
147 Reviews

Professional demeanour

4.70 out of 5
105 Reviews

Expertise

4.66 out of 5
104 Reviews

1,108 Reviews on ProvenExpert.com

4.67 out of 5
Excellent
Recommendation
Although we had to wait a couple of weeks on an appointment l, the engineer came on time, had the replacement part with him and was able to sort in the same visit. Quite impressed
Customer review & rating for:
Beam Customer Survey After Sales
03/09/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your recent feedback. We appreciate your patience regarding the wait for the appointment and are glad to hear that the engineer arrived on time and was able to resolve the issue during the visit.
4.67 out of 5
Excellent
Recommendation
I was very impressed with the service we received. All the staff are very friendly and helpful, nothing was too much trouble for them.
Customer review & rating for:
Beam Customer Survey After Sales
01/09/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
It's great to hear that you were impressed with the service and found our staff to be friendly and helpful. We'll be sure to share your feedback.
5.00 out of 5
Excellent
Recommendation
Very pleased
The man who called to fix my Beam Vacuum was brilliant
Customer review & rating for:
Beam Customer Survey After Sales
01/09/2026Mary M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Hi Mary M.,

Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with the service and that our technician made a positive impression while fixing your Beam Vacuum. We'll be sure to share your feedback with him.
5.00 out of 5
Excellent
Recommendation
Very happy with service of beam products. Lovely chatting to lady on phone, and man that came out. I love my beam vacuum system, far before any vacuum.
Customer review & rating for:
Beam Customer Survey After Sales
20/08/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for sharing your feedback. We’re glad to hear about your positive experience with our Beam products and our team.
3.00 out of 5
Average
Recommendation
The fitter was average at best .
He explained that we had air leaking from below the kitchen island but he wasn't prepared to remove the kick boards to investigate where it was coming from .
We got a-local trades man to resolve the issue at an additional cost .
Customer review & rating for:
Beam Customer Survey After Sales
11/08/2026Seamus M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your comments. We are sorry that your experience did not meet your expectations.

During the visit, our engineer identified air leakage in the area of the kitchen island. As the kickboard was a fixed installation, removing it would have carried a risk of damage to the kitchen furniture and is therefore not work our engineers are authorised to undertake. In these circumstances, customers are typically advised to arrange for the kickboard to be removed by a suitable tradesperson, after which we can return to investigate further and carry out any remedial work where possible.

We note that the issue was successfully resolved once access was available. Thank you again for your feedback.
4.67 out of 5
Excellent
Recommendation
Very impressed with the knowledge and expertise of the service engineer
Customer review & rating for:
Beam Customer Survey After Sales
27/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
As always staff on phone so friendly and helpful . Engineer efficient , informative and helpful. Thank you
Customer review & rating for:
Beam Customer Survey After Sales
12/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Lisa is so helpful,
She went the extra mile.
Made my journey so easy.
I would highly recommend.
Customer review & rating for:
Beam Customer Survey After Sales
06/07/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
We're glad to hear that Lisa provided such helpful assistance, we'll be sure to let her know your feedback. Thank you.
5.00 out of 5
Excellent
Recommendation
I thought the engineer was very efficient and took care to see every thing was working as it should. He also had a good supply of parts available to him .
Customer review & rating for:
Beam Customer Survey After Sales
25/06/2026Kilskeery RC P.
5.00 out of 5
Excellent
Recommendation
From the contact with Beam services on phone to the engineer arriving at our home, we could fault nothing. Service call was arranged promptly and then following a cancellation we were contacted for an earlier visit. Engineer was friendly and knowledgeable and worked efficiently, explaining nature of fault to us. Highly recommend. Very satisfied customer
Customer review & rating for:
Beam Customer Survey After Sales
23/06/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your positive feedback! We're glad to hear that you had a seamless experience from the initial phone contact to the engineer's visit. It’s great to know that our team's promptness, friendliness, and expertise made a lasting impression.
5.00 out of 5
Excellent
Recommendation
Engineer was on time. Very polite, knew his job and carried out all repairs that were needed. Also serviced all.
Customer review & rating for:
Beam Customer Survey After Sales
08/06/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you so much for your fantastic review! It's great to know that you had a positive experience with us.
4.67 out of 5
Excellent
Recommendation
Engineer was knowledgeable and polite. He was very helpful and solved the problem quickly. He ensured system fully working before leaving. Brilliant service.
Customer review & rating for:
Beam Customer Survey After Sales
05/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Very efficient and quick friendly service
Customer review & rating for:
Beam Customer Survey After Sales
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Mark and the installation team Ciaran and Jordan were excellent. Very helpful and courteous
Customer review & rating for:
Beam Customer Survey completions.
01/06/2026Shane M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your positive feedback, we're delighted to hear that Mark, Ciaran, and Jordan provided excellent service during your installation. We'll be sure to share your feedback with them.
4.67 out of 5
Excellent
Recommendation
first class job, carried out promptly.
excellent courtesy.
Customer review & rating for:
Beam Customer Survey After Sales
22/05/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your feedback regarding the promptness and courtesy of our service, we're pleased to hear that you had a great experience.
4.00 out of 5
Good
Recommendation
Reliably & costumer serve
Customer review & rating for:
Beam Customer Survey After Sales
20/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Engineer very punctual and pleasant. Excellent service
Customer review & rating for:
Beam Customer Survey After Sales
17/04/2026Anonymously
4.67 out of 5
Excellent
Recommendation
A quick reply to my initial email with updates where necessary. Shauna was very efficient and helpful. The service engineer was knowledgeable and thorough, checking everything before he left.
Customer review & rating for:
Beam Customer Survey After Sales
10/04/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
We're glad to hear that you found our team, particularly Shauna, to be efficient and helpful, and that our service engineer was thorough in his work. We'll be sure to pass on your feedback.
4.33 out of 5
Good
Recommendation
Alistair was easy to talk with, genial but very professional in his diagnoses and kept me fully informed at each stage of the installation of a new motor and his thorough checks the Beam system was restored to ‘full health’. A good ambassador for Beam and clearly highly-skilled and very personable.
Customer review & rating for:
Beam Customer Survey After Sales
02/04/2026Rod N.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your detailed feedback, Rod. We'll pass on to Alistair your positive comments regarding his professionalism and communication during the installation of your new motor. It's great to hear that the Beam system is back to full health.
4.67 out of 5
Excellent
Recommendation
Paul was very helpful and helped resolve a number of isses
Customer review & rating for:
Beam Customer Survey After Sales
02/04/2026Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks so much for your kind words! We're thrilled to hear that Paul was able to help you with your issues—he's a star! 🌟
209 Reviews from
1 other source
4.40 out of 5
Good
4.40 out of 5
Good
209 reviews on Google Maps
 
30/08/2026
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* All reviews and experiences about BEAM Vacuum & Ventilation are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 17/10/2017  |  Last update: 04/09/2026   |  Report profile

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