BEAM Vacuum & Ventilation

 

Contact information
For 40+ years Beam Vacuum & Ventilation have specialised in the supply and installation of central vacuum and energy efficient mechanical ventilation systems.

With unrivaled experience and 70,000+ installations throughout Ireland & UK, Beam...

Contact information

BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road
  BT45 6BB Magherafelt
United Kingdom
Directions

Contact person
Alison Elder

Opening hours

Thursday 09:00 am-05:00 pm

Websites & Profiles

Review from 07/07/2020  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Top competencies

Customer satisfaction

4.76 out of 5
76 Reviews

Customer loyalty

4.71 out of 5
58 Reviews

Professional demeanor

4.63 out of 5
48 Reviews
418 Reviews
5.00 out of 5
Excellent
Recommendation
Delighted at how efficiently our Beam was dealt with. A pleasant lady on the phone sent a very able mechanic to replace our motor and test the system. he had the system up and running in no time at all. very satisfied indeed,
Review and rating for
Beam Customer Survey After Sales
07/07/2020F.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Fiona. We will ensure that your feedback is given to the staff members who helped with your enquiry and service call.
5.00 out of 5
Excellent
Recommendation
The Engineer came to fix a blockage and was very good. Did the job for me and fixed a few other issues too.
Would def recommend Beam.
Review and rating for
Beam Customer Survey After Sales
07/06/2020Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your recommendation Venita.
4.67 out of 5
Excellent
Recommendation
Very good customer service when talking to them, very helpful and informative about their product and go through all issues with you before you book a service just incase it’s something you can fix yourself! Great service all around keep it up
Review and rating for
Beam Customer Survey After Sales
07/03/2020Gemma Co T.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Gemma. We will pass on your feedback to the staff members that dealt with your request and service.
4.33 out of 5
Good
Recommendation
I had a beam vacuum in my previous property and was satisfied with the performance hence I had one installed in my current home. The main advantage to me is the light weight hose and no pulling the cumbersome cleaner around the rooms - More portable. I also feel it has good suction and easy to use. I also find it easy to vacuum my car from the initial motor. I have mine installed for almost twenty years with minimal replacement of parts.
Review and rating for
Beam Customer Survey After Sales
07/02/2020M.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Monica. Here's to the next 20+ years of enjoying your Vacuum and our services.
5.00 out of 5
Excellent
Recommendation
The professionalism and friendliness of the staff was great.
Review and rating for
Beam Customer Survey After Sales
07/01/2020Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for review and comments.
4.67 out of 5
Excellent
Recommendation
Company very professional in response to my inquiry. Engineer arrived on time, carried out service efficiently, provided advice and ensured I was fully appraised of all aspects of my system.
Would definitely recommend for installation of vacuum system.
Review and rating for
Beam Customer Survey After Sales
07/01/2020J.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments Jas.
We will ensure that your comments are passed directly on to the team members who dealt with your request and service.
5.00 out of 5
Excellent
Recommendation
The man who came to do the service was lovely very friendly and was practising social distancing which made me feel much better about having someone in the house.
Review and rating for
Beam Customer Survey After Sales
06/15/2020E.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for you review and comments Emma.
We endeavour to adhere to social distancing at all times.
The safety of our customers and engineers alike is paramount throughout this pandemic.
We will pass your feedback on tot the engineer.
5.00 out of 5
Excellent
Recommendation
I had blocked. My system. Called for service man. Who was very efficient and had my system working like new in a very short time
Review and rating for
Beam Customer Survey After Sales
06/11/2020Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Kate. We will ensure to pass on your comments to the engineer who undertook the service call.
5.00 out of 5
Excellent
Recommendation
Paul who carried out the service was very professional and helpful in finding the fault with our system and replacing the faulty part. The service was very thorough and the advice given on maintaining the system was very useful. Given the current issues with social distancing also this was addressed in full with safety in mind at all times.
Review and rating for
Beam Customer Survey After Sales
06/11/2020J.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments John. I will personally give Paul your feedback.
We endeavour to adhere to social distancing at all times.
The safety of our customers and engineers alike is paramount throughout this pandemic.
Thanks again for your feedback.
5.00 out of 5
Excellent
Recommendation
Paul was very helpful and friendly
Review and rating for
Beam Customer Survey After Sales
06/06/2020N.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Nicola. I will personally give Paul your feedback. Thanks again.
4.00 out of 5
Good
Recommendation
Friendly and helpful service agent.
Review and rating for
Beam Customer Survey After Sales
06/05/2020D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments David.
4.67 out of 5
Excellent
Recommendation
Great quick and on time service from all at Beam. The engineer who serviced our unit knows the equipment well. He was polite and efficient, machine serviced within an hour or so. Thanks
Review and rating for
Beam Customer Survey After Sales
06/03/2020R.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and comments Robert. We will ensure that your feedback is relayed to the engineer who undertook the servicing call for you.
5.00 out of 5
Excellent
Recommendation
Staff that I dealt with were excellent. Thankyou
Review and rating for
Beam Customer Survey After Sales
06/01/2020S.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your review and comments Sonya. We will ensure that your comments are passed to the relevant teams.
5.00 out of 5
Excellent
Recommendation
Customer Services very pleasant, responsive and knew their stuff. Same for the Service Engineer who serviced our Beam system. Pleasure to deal with.
Review and rating for
Beam Customer Survey After Sales
05/27/2020Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments. We will ensure that these are relayed to the customer service team and engineer that dealt with your request.
4.67 out of 5
Excellent
Recommendation
Your service on every level is excellent which is why I recommend you to friends and strangers at every opportunity. I love our Beam vacuum system which was installed when our house was built over 30 years ago! It is brilliant.
Your engineer was superb. Extremely professional, friendly and efficient. He explained everything he was doing and why. He is a great ambassador for your company.
My only concern was for his safety during the current pandemic. I did put this on record by phone (when I paid by phone). Your engineer was extremely careful about social distancing etc. which was possible in our home. However, many homes have multiple adults & children which make his safety & position much more risky. .
Thank you for everything. I cannot recommend you highly enough.
Review and rating for
Beam Customer Survey After Sales
05/25/2020G.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments Grace. We endeavour to adhere to social distancing at all times.
The safety of our customers and engineers alike is paramount throughout this pandemic.
We will ensure that your comments are passed on to the engineer that undertook the work as well as the wider team. Thanks for your recommendation.
4.00 out of 5
Good
Recommendation
Engineer was very friendly and efficient
Review and rating for
Beam Customer Survey After Sales
05/19/2020D.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review Dawn. We will ensure your comments are passed on to the engineer.
5.00 out of 5
Excellent
Recommendation
I felt there quick reply to my request and professional service was great.
Review and rating for
Beam Customer Survey After Sales
05/19/2020P.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review Pauline.
5.00 out of 5
Excellent
Recommendation
very efficient rapid and professional service especially given the present difficult circumstances
Review and rating for
Beam Customer Survey After Sales
05/18/2020t.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments Teresa. We are happy to have been of assistance. We will ensure your comments are passed on to the engineer and team that undertook your work.
5.00 out of 5
Excellent
Recommendation
Under the current circumstances the service was very prompt and efficient . Engineer was very knowledgeable and fixed the vacuum quickly .
Review and rating for
Beam Customer Survey After Sales
05/18/2020I.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thanks for your review and comments Ian. We appreciate all feedback and will ensure that the engineer who undertook your work receives the feedback.
4.00 out of 5
Good
Recommendation
Everything was good. The instruction manual was probably the only thing that could have been better for the ventilation system.
Review and rating for
Beam Customer Survey After Sales
05/17/2020Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your review and your comments.
We appreciate all feedback and will relay this to the relevant teams.
35 Reviews from
2 other sources
4.50 out of 5
Excellent
15 reviews on Facebook
 
11/29/2019
4.40 out of 5
Good
20 reviews on Google
 
05/28/2020
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* All reviews are the subjective opinions of those who compose and submit them.  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/17/2017  |  Last update: 07/07/2020   |  Report profile
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