I had ordered a child bed "NOAH" with a specific delivery date. When it had not arrived two days before the visit of our grandson, I called BENS sons and was received there most friendly. The person in charge, Circo Kunath, was very creative in finding a solution, and he was there until 22:00 in the evening. We agreed on an alternative bed, an Expfess delivery with GLS (to Austria), which he kept an eye on until the sanding out in time for the arrival of our grandson. It was a great experience. Many thanks to BENS and the super customer friendly team !!!
Very friendly advice over the phone. The next day the requested fabric samples were there. My "special request" for a particular fabric was fulfilled without complications. Delivery two days after ordering by freight forwarding free of shipping costs. The ordered back wall looks very good, even better than on the Internet. Conclusion: gladly again at any time, can only recommend the Bens-Söhne online store.
Our new headboard is very beautiful. However, after previously delivered the sample, I have
accidentally transferred this amount twice. once to Bens sons and later to Klarna. Asked for refund twice. To date not done. this is not customer friendly !
We had commissioned a headboard and chose BENS-SOEHNE because the company seemed likeable and authentic. Our idea was not disappointed: it took a little time, but it is also custom & handmade. We are very happy and give there next a new cover for our bed in order ⭐️⭐️⭐️⭐️⭐️.
from the beginning good communication with each other - very good advice and implementation of customer requests, for example, fabric sample provision and appropriate production subsequently- production lead time and delivery within the time frame specified. Delivery of the goods on time and well packed.
Cooperation in the form and quality of work I can only recommend. Thank you.
The headboard was delivered as agreed between 08:00 and 12:00.
It meets our expectations, on the contrary: it appears to be of higher quality than
than the pictures on the Internet suggest.
Also the handling and the personal support via email leaves nothing to be desired.
Gladly again !
We have long been looking for a headboard, because our urspgl. headboard was too heavy for the bed frame and has squeaked.
This headboard convinces with quality, workmanship, appearance and especially fast and reliable delivery. The information on the site is 100% accurate and all promises were fulfilled.
We are very happy with the headboard, it is beautifully simple and tastefully kept and the 2 options to put or hang it are great. Currently we have it on the legs standing in use, after the move we will consider it in the new Whg. to hang - depending on how much desire we still have to work - or we keep the standing variant.
Our cats also like the headboard, the claws holds the fabric still stand - but even if not, then the manufacturer can not help it!
Overall, we are very satisfied and can both the product and Bens sons unreservedly recommend! Thank you very much!!!
All reviews and experiences about BENS-SOEHNE are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 07/21/2021 | Last update: 11/30/2023
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