BETTERHOMES Deutschland GmbH

Real estate agency

BETTERHOMES Deutschland GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.68 out of 5
Excellent
1,363 Reviews
Contact information
With its hybrid brokerage model combining proprietary technology and local expertise, BETTERHOMES has been a pioneer among real estate agents since 2005 and stands for successful real estate brokerage at fair conditions. In this way, we guarantee...

Contact information

BETTERHOMES Deutschland GmbH
Flughafenstraße 59
70629 Stuttgart
Germany

Images & Videos

95% Recommended
5 stars 1,168
4 stars 121
3 stars 10
2 stars 12
1 star 52
Excellent (4.74)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer satisfaction

4.71 out of 5
330 Reviews

Customer loyalty

4.73 out of 5
324 Reviews

Professionalism

4.66 out of 5
328 Reviews

1,363 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Claus Ammer was personally committed to our properties, managed the marketing independently and found suitable tenants. All in all, a very competent estate agent.
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Customer review & rating for:
Betterhomes Deutschland GmbH
03/28/2024Christopher B.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Beck,

Thank you very much for this excellent review!
We are very pleased that Mr. Ammer was able to look after you so professionally!
Competent and good handling is very important to betterhomes.
We are pleased that you were able to have this experience with us.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Jaschinski, Roman

Our personal thanks go to Mr. Jaschinski, who was always on hand with help and advice, was always available for us and was able to clarify all our concerns to our satisfaction. We are very satisfied and are looking forward to our new home!
Keep up the good work!

P.S.: As I was not the client/contract partner myself, I can't say anything about the quality of the price-performance ratio, so I gave a neutral rating on this point.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
03/20/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your great review!
We are very pleased that Mr. Jaschinski was able to provide you with advice and assistance.
Good support is very important to betterhomes!
Great to hear that you have found your dream home, we wish you all the best in your new home!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Müller, Dominik

Mr. Müller gave me excellent advice and implemented my interests perfectly.
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Customer review & rating for:
Betterhomes Deutschland GmbH
03/15/2024Emine G.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Genc,

Thank you very much for your great 5-star rating!
We are very pleased that the cooperation with Mr. Müller was such a complete success and that your interests were perfectly implemented. If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kapoor, Wirschad

Office could be arranged quickly
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
03/09/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this super 5-star rating!
We are very pleased that Mr. Kapoor was able to arrange your property quickly and easily.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Claus Ammer is very friendly and competent. I would recommend him to others.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
03/09/2024A.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Anzelm,

Thank you very much for your excellent review!
We are very pleased that the collaboration with Mr. Ammer was a complete success.

Kind regards
Your betterhomes team
4.00 out of 5
Good
Recommendation
employee: Ammer, Claus

-Quick support in all questions
-Quick, uncomplicated communication and fast action
-didn't have to do anything big...everything was sorted out almost by itself
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
03/02/2024Sascha G.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Götz,

Thank you very much for your excellent review!
We are very pleased that you were so satisfied with Mr. Ammer's fast and competent way of working.
Fast yet high-quality processing is very important to betterhomes. We are pleased that you were able to have this experience with us.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kerler, Miriam

Ms. Kerler handled the sale of our house for us in an absolutely professional manner and with the highest level of commitment. The personal area in the Betterhomes customer portal provided us with complete transparency at all times and gave us insight into inquiries, communication and appointments between our estate agent and the interested parties. In this way, we were wonderfully involved in the process whenever we wanted to be!
Many thanks to Ms. Kerler says the Terhalle family from Hamburg!
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
03/01/2024Familie T.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Terhalle family,

Thank you very much for this excellent review!
We are very pleased that Ms. Kerler was able to guide you through the placement process so flawlessly with her dedicated and professional approach!
Transparency is incredibly important to betterhomes. This is exactly why we set up the customer portal, so that our customers are always up-to-date. It's great to hear that you had such a great experience with it!
If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
Very competent and reliable, gladly again
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/29/2024Robert B.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Bauch,

Thank you very much for this great review!
We are very pleased that you rate our service as competent and reliable.
Exactly these points are very important to betterhomes!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Ammer was always a friendly and competent contact person. Many thanks for that
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/29/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your outstanding 5-star rating!
We are pleased to hear that the cooperation with Mr. Ammer was so satisfactory.
A competent way of working is very important to betterhomes! We are delighted that you were able to have this experience with us!

Best regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

I was very satisfied with Mr. Ammer. He was always available and very communicative. Everything went smoothly. He made a great effort to adapt his schedule to the viewings of our property. I would definitely recommend him!
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/28/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this excellent review!
We are very pleased that you were so satisfied with Mr. Ammer's professional approach.
It is very important to betterhomes that the communication and scheduling fully meet the wishes of our customers. It is therefore all the nicer to hear that everything went smoothly.
We are very happy about the recommendation!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Schüffler, Richard

Very good advice and support from the estate agent Mr. Schüffler. We can recommend him with a very clear conscience.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/26/2024Anette L.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Lutty,

Thank you very much for your recommendation and the great 5-star rating!
We are very pleased that Mr. Schüffler was able to convince you with his competent way of working at betterhomes.
Conscientious customer care is very important to betterhomes!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Schüffler, Richard

We were particularly satisfied because our estate agent, Mr. Schüssler, was always responsive and our wishes and ideas were taken into account with complete satisfaction.
Yours sincerely, the Stade family
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/25/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customers,

Thank you very much for your great 5-star rating!
We are very pleased that the cooperation with Mr. Schüssler went so smoothly and satisfactorily.
Transparency and good communication are very important to betterhomes, so it's even better to hear that the brokerage of your property met your wishes and expectations!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Lanzenberger, Mario

The collaboration was a pleasure
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/23/2024Stefan H.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Haberkorn,

Thank you very much for your 5-star rating!
We are delighted that the collaboration with Mr. Lanzenberger was a complete success!

Kind regards
Your betterhomes team
1.00 out of 5
Poor
employee: Schröder, Richard

There was no viewing appointment.
Estate agent had no time and could not remember the selected date.
Promised callback from him did not come either.
Sales strategy very questionable and unreliable.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/16/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

We appreciate your candid words about your experience with our broker.
We are sincerely sorry to hear that your expectations were not met.

In order to better understand the issues mentioned and respond appropriately, we need more information from you. Unfortunately, you did not leave any contact information, which makes direct communication difficult.

Please take a moment to contact us at customerfeedback@betterhomes and provide us with more details about the incidents mentioned.

We are committed to meeting your expectations and regaining your trust. Thank you in advance for your cooperation.

Yours sincerely
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Wiegner, Hans

Mr. Wiegner provided very good and courteous advice and coordinated the appointments.
The conclusion of the sales contract was very well accompanied by Mr. Wiegner.
We were very satisfied.
Ch. Kirstein
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/12/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this great 5-star rating!
We are very pleased that Mr. Wiegner was able to successfully assist you with the sale of your property thanks to his structured and courteous way of working. If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Bulut, Can

I can only recommend Can Bulut was very satisfied throughout the whole time of marketing and can only recommend that he does a very good job as well as in marketing and is always ready for his customers. He does his job 100% and always wants to satisfy his customers.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/10/2024K.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Kwiek,

Thank you very much for your excellent review!
We are very pleased that you were so satisfied with the competent work of Mr. Bulut and that you recommend him to others!
Full commitment to satisfy our customers is very important to betterhomes.
It is all the better to hear that you were able to have this experience with us.

Best regards
Your betterhomes team
4.50 out of 5
Excellent
Recommendation
employee: Kapoor, Wirschad

Super service and nice advisor
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/09/2024M.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Motori,

Thank you very much for your great review!
We are delighted that the collaboration with Mr. Kapoor was such a complete success.

Kind regards
Your betterhomes team
1.00 out of 5
Poor
employee: Schimmack, Phillip

Unfortunately, we had the unpleasant experience that Mr. Schimmack tried to cheat us by making opaque interim payments. He also extended payment deadlines without prior agreement. The rental agreement he sent us, which he apparently simply copied from the Internet, only contains our names and expects our signature - an extremely non-transparent approach. Appointments were not made binding and it seems as if Mr. Schimmack does not have sufficient knowledge about the property to be rented. A disappointing experience overall.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/09/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

We appreciate your candid words about your experience with our broker, Mr. Schimmack. We are sincerely sorry to hear that your expectations were not met. Your feedback is and important.

In order to better understand the issues mentioned and respond appropriately, we need more information from you. Unfortunately, you have not left any contact details, which makes direct communication difficult.

Please take a moment to contact us at customerfeedback@betterhomes and provide us with more details about the incidents mentioned.

We are committed to meeting your expectations and regaining your trust. Thank you in advance for your cooperation.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kruber, Ramona

Very good work by Ms. Ramona Kruber.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/08/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your great 5-star rating!
We are delighted that the collaboration with Ms. Kruber went so well!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Lanzenberger, Mario

My real estate sale was accompanied by Mario Lanzenberger. Mr. Lanzenberger found the right buyer for a difficult property in a difficult environment. I am very grateful to him and am happy to recommend him to others!
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
02/06/2024Sebastian S.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Schott,

Thank you very much for this outstanding review!
We are very pleased that Mr. Lanzenberger has found a suitable buyer for your sophisticated property thanks to his competent way of working!
We are delighted that you are so satisfied and that you recommend us to others!

Best regards
Your betterhomes team
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All reviews and experiences about BETTERHOMES Deutschland GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/25/2016  |  Last update: 03/28/2024   |  Report profile

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