Boom Tours

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Boom Tours
TOP SERVICE PROVIDER 2022
4.92 out of 5
Excellent
324 Reviews
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Book a trip from A to B, you can do it alone. Possible! However, we want your vacation to be almost perfect, from our heart and soul and individual tips really lives and you experience only happy moments in this beautiful time. For more than 35...
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Boom Tours
Rankestr. 34
10789 Berlin
Germany
Directions

Contact person
Boom Tours Reise-und Touristik GmbH

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Opening hours

Monday 10:00 am-05:00 pm

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100% Recommended
5 stars 195
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.96)
Top competencies

Customer loyalty

4.98 out of 5
45 Reviews

Professionalism

4.87 out of 5
46 Reviews

Customer satisfaction

4.95 out of 5
42 Reviews

203 Reviews on ProvenExpert.com

4.94 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The team is friendly quickly competent and always has an ear open when you have questions. They quickly look for solutions and alternatives. Super team. I can recommend further.
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Customer review & rating for:
Boom Tours - Ihr Reisebüro
02/21/2022Manuela S.
Boom Tours Comment from Boom Tours:
Thank you very much Mrs. Strack for the nice assessment!
5.00 out of 5
Excellent
Recommendation
Thank you for all the great offers, which we unfortunately could not take advantage of, because we had to throw (again and again) our vacation plans overboard. THANK YOU for your patience with us! With the next request definitely again Boom Tours! Best regards
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/14/2022N.
Boom Tours Comment from Boom Tours:
Thank you for the feedback. I am looking forward to the next time. Best regards, Dirk Scholz
5.00 out of 5
Excellent
Recommendation
We have been a customer of theirs for over 30 years. During this time, they have always organized our vacation and travel needs to our satisfaction.
Due to the pandemic, the organization of our trip in January 2022 to the Maldives was particularly problematic. Everything worked out perfectly to our satisfaction.
We thank them for the good support and care.
Many thanks family Schäfer
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Customer review & rating for:
Boom Tours - Ihr Reisebüro
02/07/2022Fam. S.
Boom Tours Comment from Boom Tours:
Thank you very much and here's to more beautiful, eventful dream trips :-) / Your travel agency team
5.00 out of 5
Excellent
Recommendation
I really like coming here - Mr. Scholz and his team take a lot of time for the consultation.
I had called briefly that I would like to come by - when I was there the next day, Mr. Scholz already had several suggestions ready and also carefully researched the Covid provisions. We then quickly integrated my special requests and in the end everything was totally uncomplicated. Thick recommendation and many thanks!
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
01/11/2022M.
Boom Tours Comment from Boom Tours:
Dear Marta, thank you very much for the great feedback. We are of course pleased and at the same time remains an incentive... Have a nice trip!!!!!
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the all-round service.
High praise to Mr. Scholz.
If you have any questions, you don't have to wait long for a response.
We could not decide at the beginning of the hotel / place etc..
Here, too, we could rely on Mr. Scholz's experience reports and still found what we were looking for.
Really every wish is taken into account.
Again, thank you for your patience.
We are very much looking forward to our upcoming Mexico trip.

Kind regards
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Customer review & rating for:
Boom Tours - Ihr Reisebüro
01/10/2022S.
Boom Tours Comment from Boom Tours:
Many thanks for the comprehensive assessment...and I'm also happy to return the compliment - very nice togetherness - so it's fun! Dirk Scholz
5.00 out of 5
Excellent
Recommendation
Another bull's eye! The booked trips were made impossible by Corona. What to do? Go to Boomtours and let them 'mother' us. As regular customers, we have enjoyed the highest level of competence, honest, empathetic and individual advice from the team for over 20 years and, in our particular case, the always friendly and open-minded support from Ms. Neuperti. Many thanks and we will not give way to any virus: We will always come back and strongly recommend other travel-hungry people to visit Rankestraße! It is worth it!!! M.u.B.Zivny
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
08/19/2021M.
Boom Tours Comment from Boom Tours:
Dear Zivny family, Thank you for the great review. Also for me the consultation and travel booking with you is always pleasant. We are glad that you appreciate our work. Sincerely, Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
For more than 20 years the travel agency we trust. Whether you are looking for a package tour, modules of a round trip or a vacation apartment or house, here you will always be nice and competent advice. Even in difficult times, it was still possible at short notice last summer to conjure up a beautiful family vacation at the Baltic Sea from a canceled trip to the Canaries. Many thanks for the great support with all our plans so far. Of course we still have many plans for the near future. At the latest in 2 years we will go to Australia and there is no doubt where we will book it. Best regards family Heintze
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
05/25/2021Anonymously
Boom Tours Comment from Boom Tours:
Dear family Heintze, we are pleased with the great review. Thank you! Sincerely, Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
For more than 20 years I book all our trips with boomtours . We have always been advised reliably , friendly and competently. Boomtours is and remains the travel agency we trust.
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Customer review & rating for:
Boom Tours - Ihr Reisebüro
05/15/2021Heidrun T.
Boom Tours Comment from Boom Tours:
Dear Mrs. Turtenwald, Thank you and also for your loyalty to us. Sincerely, Dirk Scholz
5.00 out of 5
Excellent
Recommendation
friendly and competent advice with good recommendations for the destination
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/23/2021Frau S.
Boom Tours Comment from Boom Tours:
Hello Mrs. Sterl, thank you for your feedback. Let's stay optimistic and also the beautiful Italy will be travelable again very soon :-) Best regards, your team from Boom Tours
5.00 out of 5
Excellent
Recommendation
We especially appreciate the expertise and friendliness as well as the individually organized trips we have already participated in. In the future we look forward to more beautiful trips.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/17/2021Frau E.
Boom Tours Comment from Boom Tours:
Dear Mrs. and Mr. Elsner, nice that you have taken some time to assess. Thank you. We remain optimistic. Sincerely, Dirk Scholz
5.00 out of 5
Excellent
Recommendation
I prefer personal consultation. Why spend hours researching on the Internet myself? The employees respond to wishes and always find the right trip. It doesn't get any better than that!
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/16/2021Frau Franke G.
Boom Tours Comment from Boom Tours:
Yes, Mrs. Gronwald, we are always happy about the personal interaction and of course also that our commitment and competence is so positively received. But it also remains an incentive for us, ...and we continue to invest in the future. Stay tuned. Best regards, Dirk Scholz
5.00 out of 5
Excellent
Recommendation
Even if the desired trip was no longer available on the preferred date, the staff always had alternative suggestions ready.
Also the processing of the booking without personal presence in the travel agency is convenient and time-saving.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/16/2021Anonymously
Boom Tours Comment from Boom Tours:
Thank you very much for your nice review ,stay healthy and we will hear you again soon . Kathrin Neuperti
4.67 out of 5
Excellent
Recommendation
We have been coming to "Boom Tours" for several years (certainly more than 15 years) and have always been very satisfied with the service and the quality of the advice and recommendations and will certainly be when the Corona crisis is over. Then we will definitely come to you again!!!
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Frau und Herr M.
Boom Tours Comment from Boom Tours:
Thank you for your positive review , we look forward to seeing you again .
Greetings from Rankestrasse Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
The customer comes first - this attitude is a passion here, not a phrase.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Herr H.
Boom Tours Comment from Boom Tours:
We love what we do, and we want to pass that on to our customers.
Kind regards Kathrin Neuperti and Dirk Scholz
5.00 out of 5
Excellent
Recommendation
All-round carefree package, super nice employees, you also get good hotel recommendations for city trips,
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Frau K.
Boom Tours Comment from Boom Tours:
Thank you Mrs. Koselowsky, also for our nice conversation today! Best regards, Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
1a service, always happy again. We are already looking forward to a new travel season with Boom Tours.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Frau K.
Boom Tours Comment from Boom Tours:
Hello Mrs. Krajewski, we are happy about the 5* and also about the "new travel season". Your team from Boom Tours
5.00 out of 5
Excellent
Recommendation
We would like to emphasize the excellent individual consultation, which goes beyond a normal sales talk and proves the competence of the employees.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Frau M.
Boom Tours Comment from Boom Tours:
Hello Ms. Müller-Nielson, your assessment does good and remains a challenge at the same time. Best regards, Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
We have always felt very well taken care of for over 20 years. The entire team is always very professional and always has a solution ready, even in difficult situations. The relationship is actually already familiar over the many years. For us, a personal contact person is very important. We hope that the team will also survive the difficult Corona period and will soon be able to live up to their super competence again in the usual way.
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Frau S.
Boom Tours Comment from Boom Tours:
Dear Schumann family! We appreciate your words and your loyalty. THANK YOU, also to all "shoe men"! Sincerely, Dirk Scholz and the entire team
4.00 out of 5
Good
Recommendation
very good individual advice on the selected destinations, and speedy processing . we have always recommended them and will continue to do so, when the current dilemma is finally over with frdl, greetings fam hanold
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Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Herr H.
Boom Tours Comment from Boom Tours:
Dear family Hanold,
thank you very much and stay healthy.
Kathrin Neuperti
5.00 out of 5
Excellent
Recommendation
I think it's great that Boom Tours continues to take care of their customers in Corona times.
Show original
Customer review & rating for:
Zufriedenheit mit Ihrem Reisebüro Boom Tours auch in herausfordernden Zeiten
02/15/2021Anonymously
Boom Tours Comment from Boom Tours:
Thank you very much for your good rating .
Even in unusual times to be there for our customers is a matter of course for us .
Best regards Kathrin Neuperti
121 Reviews from
2 other sources
4.90 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
04/10/2019
4.90 out of 5
Excellent
119 reviews on Google Maps
 
06/09/2022
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All reviews and experiences about Boom Tours are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/24/2020  |  Last update: 06/27/2022   |  Report profile

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