I took the Operational Process Management certificate course via blended learning. The videos were very good and clear in \"digestible\"" The videos were produced in a very good and clear manner in "digestible" units and, in addition to the theory, also conveyed the practical relevance. The theory was taken up in the classroom training, where the focus was on transfer to practice through many exercises. I was really able to take away a lot of ideas for concrete application, which is not a matter of course at every seminar. The framework conditions, especially the atmosphere in the group on site, were also very good."