Brand your Cap

Embroider snapback online, design cap yourself. Embroider cap

Contact information
Coolness starts on the head - That's our motto. Your style from the 1st cap.
Whether Snapback Cap, FlexFit Cap, Trucker Cap or Beanie - we always have the latest trends ... for your embroidered unique!
Simply use our cap configurator in the store and have your cap embroidered online.

Contact information

Brand your Cap
Ludwigsburger Str. 145
70435 Stuttgart
Germany
Directions

Review from 03/25/2023  
4.33 out of 5
Good
Recommendation
Quality
Realization
Consulting
Top competencies

Customer focus

5.00 out of 5
1 Reviews

Efficiency

5.00 out of 5
1 Reviews

Customer satisfaction

5.00 out of 5
1 Reviews

24 Reviews on ProvenExpert.com

4.33 out of 5
Good
Recommendation
I ordered a cap with my own design.
Processing of the embroidery is great and exactly according to my wish!
Gladly again
Greetings Thomas
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Customer review & rating for:
Bewerte Brand your Cap
03/25/20232.
Brand your Cap Comment from Brand your Cap:
Appreciate the feedback - thank you.
5.00 out of 5
Excellent
Recommendation
Super fast (ordered Saturday evening, Thursday with me), logo on the cap looks top. An inquiry on my part was answered quickly. Satisfied all around!
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Customer review & rating for:
Brand your Cap
03/02/2023Anonymously
Brand your Cap Comment from Brand your Cap:
Thank you very much for the feedback and enjoy the cap.
4.67 out of 5
Excellent
Recommendation
Unfortunately, there were delivery problems. I have then contacted Brand your Cap after a long wait. I was then told that my desired color is not in stock, but I was able to reorder directly on the phone. Customer service is very good and friendly. The cap was then a few days later with me. The processing is top and exceeded my expectations. This is not the last time I order here, only recommend. The price and the waiting time were 100% worth it.
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Customer review & rating for:
Bewerte Brand your Cap
05/17/2022Moritz D.
Brand your Cap Comment from Brand your Cap:
Thank you very much for the feedback. Unfortunately, the availability of goods in these times is not so easy. But of course we are happy if we could convince you of the quality. 👍🏻
5.00 out of 5
Excellent
Recommendation
After a long search, I have finally found the provider with Brand your Cap, which implements my ideas of my own Brand Cap as I want it. The quality of the caps and especially the absolutely brilliant 3D embroidery are perfect. In the meantime I have five different caps, all made by Brand your Cap. All in highest quality! Not only I, but also friends and acquaintances are thrilled and wear my cap with pleasure. Many thanks to the entire Brand your Cap team, you do a great job. Therefore, I recommend you with pleasure, the quality always prevails. Keep up the good work.
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Customer review & rating for:
Brand your Cap
05/15/2021JoMiWe G.
5.00 out of 5
Excellent
Recommendation
Prima ware, thank you! Z.Z. but no contact possible.
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Customer review & rating for:
Brand your Cap
03/20/2020Paul K.
Brand your Cap Comment from Brand your Cap:
Thank you very much for your review. Unfortunately, we are really bad to reach at the moment. In the meantime, however, we can be reached on almost all channels and somehow you catch us already :) we vow improvement
5.00 out of 5
Excellent
Recommendation
The Cap's are just right.
Thanks
TV Fischbek first men
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Customer review & rating for:
Brand your Cap
03/01/2020Dirk A.
5.00 out of 5
Excellent
Recommendation
Super nice and fast contact, prompt delivery and absolutely excellent quality!!!!
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Customer review & rating for:
Brand your Cap
02/26/2020GKG Fidelitas E.
5.00 out of 5
Excellent
Recommendation
... the caps have become great ... very friendly contact.
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Customer review & rating for:
Bewerte Brand your Cap
11/25/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Fast delivery and super products with good quality received
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Customer review & rating for:
Bewerte Brand your Cap
10/02/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Unbeatable experience

I ordered a cap with Arabic characters and chose Brand your Cap because it was the only one that could display and print the Arabic characters - a big plus right away.
Since I was not sure if the package would arrive in time, I asked and a few minutes later I was immediately answered that I need not worry.
Then on the day of delivery DHL did not find my address and the package was lost, which was quite annoying. Mr. Ritscher then called me directly to inquire what had become of the delivery and offered of his own accord to send me a cap again, which I gratefully accepted.
All in all, I must say that I have rarely experienced such good service - the quality, by the way, is quite the same!
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Customer review & rating for:
Brand your Cap
05/23/2019Anonymously
1.00 out of 5
Poor
Dear Mr. Ritscher
with reference to the above-mentioned order, I have asked you several times in writing and by telephone for written information about the shipment status (tracking number) of my ordered goods.
Despite express order on May 5, the ordered item (ONE embroidered cap) has not arrived until today (5/17). I can not understand that despite default express order (for embroidering a cap that was in stock) you did not pay attention to a fast and reliable delivery of the goods.
Since I would have needed the goods today, I will exercise my right of appeal and reclaim the total amount of the order via Paypal.
I would have liked to give you the opportunity to justify and solve the problem by phone. Unfortunately, you were not available within your business hours.
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Customer review & rating for:
Brand your Cap
05/17/2019J.
5.00 out of 5
Excellent
Recommendation
I ordered 30 caps with logo and different names (side embroidery) for our sports club.
They also catered to our special requests. Very nice communication!!! Thanks again! ;-)
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Customer review & rating for:
Brand your Cap
05/16/2019Tamina S.
5.00 out of 5
Excellent
Recommendation
All good :) I can not complain. The stick looks good.
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Customer review & rating for:
Bewerte Brand your Cap
05/16/2019D.
2.00 out of 5
Fair
Quality of the cap's is ok. Quality of embroidery (quite rough) could be better. Customer service is poor and there are no terms and conditions, as of 05/13/2019.
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Customer review & rating for:
Bewerte Brand your Cap
05/13/2019Marco S.
Brand your Cap Comment from Brand your Cap:
Thank you for the review. But it has nothing to do with bad customer service if you want to cancel your order after completion ;) This is unfortunately not possible, because the caps with embroidery are custom made. I think the caps have become very beautiful
5.00 out of 5
Excellent
Recommendation
I have ordered several caps here.
With the first was very satisfied, top performance.
The 2nd was unfortunately something off, but what was clarified by a call and was directly improved, so the service is also TOP.
I think for the delivery times plus production times you can do nothing.
I am fully satisfied.
Thank you for the good work you do
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Customer review & rating for:
Brand your Cap
05/07/2019Martin B.
Brand your Cap Comment from Brand your Cap:
Thank you for your review. It is very important to us that our customers are satisfied. For problems or errors, we always have an open ear. Due to the insane number of orders, we have unfortunately fallen behind schedule. Therefore, we have restructured and expanded the machine park. Now we are catching up :)
5.00 out of 5
Excellent
Recommendation
Super friendly contact. Cap is exactly as I imagined it. I am thrilled and remain aufjedenfall customer :)
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Customer review & rating for:
Brand your Cap
03/19/2019V.
5.00 out of 5
Excellent
Recommendation
It was easy to design the caps and the result looks really great. Payment and delivery also worked flawlessly.
I can only recommend it!
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Customer review & rating for:
Brand your Cap
03/13/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Super service. Top quality
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Customer review & rating for:
Brand your Cap
03/11/2019S.
2.00 out of 5
Fair
Unsetzung des Logos im Stick katastrophal. worst stick I have ever seen. If the logo is too fine/filigree for reasonable implementation, contacting customer service for clarification in advance would have been desirable instead of sending such a lousy result.
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Customer review & rating for:
Brand your Cap
10/20/2018Anonymously
Brand your Cap Comment from Brand your Cap:
We are sorry that you were not satisfied with the performance. In order to find an amicable solution for both sides, both parties must approach each other.
1. no data check was ordered (a test stick is only performed if the option is selected).
2. we must be given an opportunity to rectify the situation.
3. we actively seek contact with the customer if discrepancies are apparent. This will be done even if the data check is not selected. Unfortunately, due to production peaks, but this free option can not be considered standard.

Nevertheless, thank you for the honest evaluation.
5.00 out of 5
Excellent
Recommendation
Rating for:
Bewerte Brand your Cap
12/20/2021Karin A.
57 Reviews from
2 other sources
3.82 out of 5
Good
4.20 out of 5
Good
33 reviews on Facebook
 
10/17/2023
3.30 out of 5
Average
24 reviews on Google Maps
 
02/21/2024
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* All reviews and experiences about Brand your Cap are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/19/2018  |  Last update: 03/13/2024   |  Report profile

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