BSH GmbH & Co.KG

Photovoltaics, solar, renewable energies, electricity storage, photovoltaic systems

BSH GmbH & Co.KG
4,890 Reviews i
published (99 %)
out of 4,896 reviews
Authenticity of reviews
Submit a review
Contact information
Every day, we drive the future of energy with our work. With ambition and professional competence, we have been active throughout Germany for 19 years. We have already built over 13,000 photovoltaic systems and work for many satisfied customers....
View full description

Contact information

BSH GmbH & Co.KG
Bamberger Straße 44
97631 Bad Königshofen
Germany
Directions

Images & Videos

Opening hours

Monday 07:30 am-12:00 pm
01:00 pm-05:00 pm

Websites

Social Media

Review from 05/25/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Services
Consulting
Show rating
Top competencies

Professionalism

4.56 out of 5
971 Reviews

Professional demeanor

4.56 out of 5
910 Reviews

Customer focus

4.43 out of 5
947 Reviews

3,740 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very friendly and professional advice.
All questions on our part were answered concretely.
Show original
Customer review & rating for:
Entscheidung zum persönlichem Energiekonzept von BSH - Auftragserteilung
05/25/2023Andreas Poppe
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Andreas, thank you very much for your great review! We are very pleased that you are satisfied! Sunny greetings, your team of BSH
5.00 out of 5
Excellent
Recommendation
Very satisfied with everything
Karl-Heinz Gilles
Show original
Customer review & rating for:
Entscheidung zum persönlichem Energiekonzept von BSH - Auftragserteilung
05/25/2023Karl heinz Gilles
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Karl-Heinz, thank you for your great review and feedback! Sunny greetings, your team of BSH
4.75 out of 5
Excellent
Recommendation
I would have wished that the consultation is pointed out that you reach the full power of the plant only if the sun shines at 45 angles on the PV system.
Thus, I achieve even 3.2KW max power despite the most beautiful sunshine, with a plant of just under 6KW. So I can not cover my peak power with it.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/24/2023Anonymously
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hey! Thank you for your great review and your honest feedback! We are sorry that there may have been some misunderstandings. We would like to address your concern directly, but due to your anonymous rating we cannot assign you directly to a customer file. Therefore, please contact us with your contact details at media@bsh-energie.de. The responsible colleagues will gladly take care of your request. Best regards, your BSH team
3.75 out of 5
Good
Recommendation
The construction and installation team is 100% recommendable.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/24/2023Knut
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Knut, thank you very much for the great rating and your feedback! Sunny greetings, your team of BSH
5.00 out of 5
Excellent
Recommendation
From the consultation at the building fair to the completion everything worked out. The craftsmen know their business and were very friendly and worked cleanly. We are very happy with our new sweetheart (that's the name of our solar system). Thank you very much and maybe we will hear and see each other again when it comes to rebuilding our heating system.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/23/2023Monika Otto
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Monika, thank you very much for your super rating and your positive feedback! We are very pleased that you are completely satisfied! We will be happy to answer any further questions you may have regarding your photovoltaic project! Sunny greetings, a team of BSH
5.00 out of 5
Excellent
Recommendation
No waiting time - even with queries, the response was always prompt.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/23/2023Anonymously
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Annemarie, thank you very much for your great rating and your positive feedback! Of course, we will be happy to answer any questions you may have. Sunny greetings, your team of BSH
4.25 out of 5
Good
Recommendation
Today, I actually expect an installation company to clean up their mess (drilling dust, wall penetrations).
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/23/2023Christian
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Christian, thank you very much for your good rating and your honest feedback! We are very sorry that there were inconveniences in your case with regard to your photovoltaic project. We would like to take this opportunity to sincerely apologize for the inconvenience caused. Unfortunately, we are currently unable to assign you directly to a customer file under your name. Please contact us briefly with your contact details at media@bsh-energie.de. The responsible colleagues will gladly take care of your request. Best regards, your BSH team
5.00 out of 5
Excellent
Recommendation
Overall package of service and quality fits.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/17/2023P. Clark
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Thank you for the great rating and your feedback! Sunny greetings, your team of BSH
5.00 out of 5
Excellent
Recommendation
Very competent advice. Understands a lot about the craft.
Show original
Customer review & rating for:
Entscheidung zum persönlichem Energiekonzept von BSH - Auftragserteilung
05/17/2023Anonymously
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Ralf, thank you very much for your 5-star rating and the positive feedback! Sunny greetings, your team of BSH
4.50 out of 5
Excellent
Recommendation
The installation and the connection of the technicians went without any difficulties and really well. So very happy to do it again. With me, there were unfortunately some difficulties because of a merger of 3 electricity meters on a 2-directional meter with different remaining runtimes of electricity providers, with the conversion of the finally newly installed 2-directional electricity meter. This worked now after over 9 months finally then nevertheless. In addition, an additional device had to be installed via NetzeBW, which was not originally included in the consultation.
My original sales contact was virtually never available and finally I was able to clarify all questions with the quality department.
In the end, I would always recommend BSH for small installations with one electricity meter and without major conversion work. For more complicated work, I would discuss this right from the start with a correspondingly communicated project manager for all questions and have it contractually fixed to avoid nasty surprises at the end.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Tobias
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Tobias, thank you very much for your great review and your detailed feedback! We would like to take this opportunity to sincerely apologize for the inconvenience caused! We are in a constant learning and optimization process and always want to improve. If you have any questions or concerns, please do not hesitate to contact us at any time! Sunny greetings, your team of BSH
5.00 out of 5
Excellent
Recommendation
Hello
We were very satisfied with the whole process from the consultation by Mr. Köhne as well as all involved handweckers.
It could not have been much better.
Can only recommend the company BSH.
Greetings
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Gerhard
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Gerhard, thank you for your great review and your honest feedback! We are happy to pass this on to Mr. Köhne. We are very pleased that you recommend us! Sunny greetings, your team of BSH
2.63 out of 5
Average
Comprehensive and professional advice and communication were provided up to and including the conclusion of the contract. The time intervals for the next steps (fine measurement, installation of PV modules, electrical system and commissioning) took too long: contract: 05.08.22, commissioning: 26.04.23.
With the commissioning serious problems occurred: defective DC string = 50% power loss and storage limitation = 30% power loss, which have not been fixed until today (16.05.23).
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Norbert Oertlin
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Norbert, thank you for your evaluation and your honest feedback! We have directly checked your request internally and were able to determine that it is currently being processed by the responsible department. Our colleagues will get in touch with you as soon as possible to clarify everything further. If you have any other questions, please do not hesitate to contact us at any time! Best regards, your BSH team
3.50 out of 5
Good
Recommendation
So far everything o. K.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Anonymously
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hey! Thank you for the great review! Of course we are always available for questions or concerns! Sunny greetings, your team of BSH
5.00 out of 5
Excellent
Recommendation
Deadlines were met, changes were announced in time. Competent staff. Very friendly staff and always informed about the next steps of the installation. Work areas left clean.
Everything from one source, that's what I call customer friendliness. Agreement between the individual departments worked excellently. No advance payment, no hidden additional costs as with other companies generated mutual trust.
Can only recommend the company. 5 stars are absolutely true.
The company management can rightly be proud of its employees.

W. Bierbach
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Werner Bierbach
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Werner, thank you for your 5-star rating and your feedback! We are very pleased that you recommend us and are completely satisfied! We are happy to be at your disposal at any time for questions or concerns! Sunny greetings, your team of BSH
4.86 out of 5
Excellent
Recommendation
The installation and setup went quickly, and a competent person was always available by phone to answer questions and help. Everything from a single source and I did not have to worry about anything.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023A.Berndt
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hey! Thank you for the great rating and your associated feedback! We are very pleased that you are completely satisfied. Sunny greetings, your team of BSH
4.01 out of 5
Good
Recommendation
The seller of the plant, Lars Trebien, and thus our personal contact, is no longer with BSH. All inquiries on my part regarding outstanding questions have not been answered, and my request for a new contact person has not been successful to date. This is not acceptable, and I have serious doubts about the repeatedly invoked statement that the company attaches great importance to customer care. I have the opposite impression and am therefore annoyed.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Iris und Rudolf Göhringer Buschmann
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Iris and Rudolf, thank you very much for your rating and the associated feedback! We have forwarded your request directly to our quality department for internal review and further processing. The responsible colleagues will contact you in a timely manner and clarify everything further. If you have any other questions or concerns, please do not hesitate to contact us at any time! Sunny greetings, your BSH team
4.25 out of 5
Good
Recommendation
It would be nice to have a fixed contact person, so you always have to go directly to the relevant department, who are also very knowledgeable in what they do, but can really only answer this specific question u d you then have to reach another person for another question. A person who is responsible for you and then connects you further or so would be much better.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Denise
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Denise, thank you for your good review and your honest feedback! Of course, we can understand you very well at this point. However, our respective departments can respond to your questions and concerns in detail and provide you with the best advice. If you still have questions or concerns, please feel free to contact us at any time. We will gladly take care of it. Best regards, your team at BSH
5.00 out of 5
Excellent
Recommendation
Competent and very friendly advice, all questions answered.
Show original
Customer review & rating for:
Entscheidung zum persönlichem Energiekonzept von BSH - Auftragserteilung
05/16/2023Anonymously
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hey Theo, thank you for the great review! Sunny greetings, your team of BSH
4.00 out of 5
Good
Recommendation
Very friendly and from my point of view also competent advice. Quick response to problems or questions. After appointment delay then fast and clean installation of the plant including the unbureaucratic change of the project not optimal at one point.
However, I do not understand the reduction of the storage tank to 70% after only a short time with the Senec justification of a so-called conditioning operation. Contractually, we were given a 100% capacity guarantee for 10 years.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Wolfgang
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hello Wolfgang, thank you for your good rating and your honest feedback! We will be happy to answer any questions or concerns you may have! Sunny greetings, your team of BSH
4.75 out of 5
Excellent
Recommendation
Fast implementation of the project. All very well organized.
There is one star deduction for conditioning operation. Unfortunately, SENEC does not tell us when this will be finished.
Show original
Customer review & rating for:
BSH GmbH & Co.KG - Umfrage
05/16/2023Arno
BSH GmbH & Co.KG Comment from BSH GmbH & Co.KG:
Hi Arno, thank you for the great review and your honest feedback! We will be happy to answer any questions or concerns you may have! Sunny greetings, your team of BSH
1,150 Reviews from
4 other sources
3.90 out of 5
Good
5.00 out of 5
Excellent
2 reviews on 11880.com
 
11/21/2022
4.00 out of 5
Good
304 reviews on Google Maps
 
05/27/2023
3.88 out of 5
Good
795 reviews on Aroundhome
 
05/18/2023
3.70 out of 5
Good
49 reviews on Facebook
 
05/14/2023
Submit a review
Get in touch

Your message to BSH GmbH & Co.KG

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

* All reviews and experiences about BSH GmbH & Co.KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/04/2020  |  Last update: 05/29/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH