cape

Advice and brokerage of insurance for expats in Germany

cape
4.90 out of 5
Excellent
45 Reviews
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Contact information
Cape (a brand of competence exclusive ec Gmbh) is your independent insurance advisor in regards to smart insurance solutions in Germany since 2001.
The provided full-service is free of charge, fast, reliable and up-to-date.
The quality of our...
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Contact information

cape
Klosterstr. 6
50181 Bedburg
Germany
Directions

Contact person
Claus Edam

Opening hours

Websites

100% Recommended
5 stars 42
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.90)
Cost-performance ratio
Excellent (4.71)

As reviewers on ProvenExpert report, they frequently highlight positive experiences regarding customer experience and customer service when interacting with cape. Many reviewers noted that the assistance they received was responsive and helpful, leading to a high level of satisfaction. Additionally, the support provided related to health insurance was specifically mentioned as valuable by several reviewers.

Top competencies

Professionalism

5.00 out of 5
8 Reviews

Project success

5.00 out of 5
8 Reviews

Customer loyalty

5.00 out of 5
8 Reviews

45 Reviews on ProvenExpert.com

4.90 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
It was a fantastic experience and we will use the services again
Customer review & rating for:
cape
25/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Both the advisors Janine and Elias were very helpful, it was a pleasure working with them
Customer review & rating for:
cape
29/04/2026Amogh N.
5.00 out of 5
Excellent
Recommendation
Cape offered comprehensive advice and provided excellent service, which I would highly recommend. I would especially like to mention my point of contact there, Mr. Elias Schmitz, who was very friendly and supportive throughout.
Customer review & rating for:
cape
30/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I’m very satisfied with the service, they were very helpfull and supportive with the process. It was smooth and fast.
Customer review & rating for:
cape
22/12/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Very good support. Really Appreciated!
Customer review & rating for:
cape
02/12/2025Anonymously
5.00 out of 5
Excellent
Recommendation
I needed help for Health insurance for immigration purposes, and Cape's team helped me get that sorted out. Thank you. Definitely recommend.
Customer review & rating for:
cape
11/11/2025A.
5.00 out of 5
Excellent
Recommendation
Cape offered me various solutions and gave me comprehensive advice. I am very satisfied with the result and the personal advice. I would definitely recommend Cape to others!
Show original
Customer review & rating for:
cape
05/11/2025Robert K.
5.00 out of 5
Excellent
Recommendation
Great service! Claus made navigating the German insurance system super easy and explained everything clearly. I felt well taken care of and found the right coverage, highly recommend for anyone new to Germany.
Customer review & rating for:
cape
30/09/2025Sven H.
5.00 out of 5
Excellent
Recommendation
I received advice from Mr. Schmitz regarding my private health insurance and am very satisfied. The two advisors were extremely friendly, took their time, and were genuinely committed to finding me the best rate rather than selling me the most expensive one. I am very satisfied with the entire process!
Customer review & rating for:
cape
29/09/2025V. S.
4.90 out of 5
Excellent
Recommendation
Very friendly, reliable and competent advice.
Show original
Customer review & rating for:
cape
22/09/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Coming from the UK. The company really helped me get all the paperwork in order and found me the best packages for my situation.
Customer review & rating for:
cape
18/09/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Really fluent service and communication from start to end. Helps a lot when as a customer you don´t need to worry about insurance, no matter if you need to get one or to get rid of one. A+ super service throughout the whole cycle. High recommendation!
Customer review & rating for:
cape
10/09/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Amazing services. When I arrived in Germany they helped me sign up for Liability and Legal insurance and whwn I left they helped me cancel (whioch in germany is not an easy task). They are excellent, fast and efficient.
Customer review & rating for:
cape
26/08/2025E.
5.00 out of 5
Excellent
Recommendation
Cooperate with Mr. Claus was great expereance. He always reply and give solutions for all my questions and problems.
Customer review & rating for:
cape
10/01/2025Tomislav M.
4.60 out of 5
Excellent
Recommendation
The team’s efficiency and helpfulness in every consultation were remarkable. Their clear and precise explanations set the right expectations, making the entire process stress-free. I wholeheartedly recommend their service.
Customer review & rating for:
cape
16/07/2024A.
5.00 out of 5
Excellent
Recommendation
I have rarely experienced such reliable and dedicated service as with Elias and his team. Their responsiveness and ability to find creative solutions deeply impressed me. They have truly helped to ease my situation.
Customer review & rating for:
cape
29/04/2024A.
5.00 out of 5
Excellent
Recommendation
Jeannette and team has been very responsive and supportive of my query during my difficult times.
As an EXPAT , I need support and guidance in timely manner.
This team and given me what I want
Thank you and all the best.
Customer review & rating for:
cape
18/04/2024Calvin V.
5.00 out of 5
Excellent
Recommendation
I am super grateful with Janine Birkenstock, she is fast to answer and support and always finds a way to help you.
Customer review & rating for:
cape
13/02/2024L.
5.00 out of 5
Excellent
Recommendation
Claus & his team have been from day 1 extremely professional, always there when needed, until the last day. As a foreigner n Germany, i can only recommend their services.
Customer review & rating for:
cape
12/02/2024Cédric M.
5.00 out of 5
Excellent
Recommendation
The team is very helpful and efficient in every consultation. The explanation for every single process is cleat and precise to set the right expectations . I can highly recommend the sevice.
Customer review & rating for:
cape
09/02/2024Jetty O.
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All reviews and experiences about cape are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/01/2023  |  Last update: 08/10/2026   |  Report profile

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