We personally can only praise your two employees Ms. Quegwer and Ms. Stelzer from the travel center Calau in the highest tones. What these two have done for our current trip to Thailand was just great for us.
Since we flew on 14.11., shortly before still changes to the trip by various conditions had to be made. We also still change the first hotel, had to apply for the Thailand passport at such short notice and needed for this again various documents from the tour operator..... the two have phoned around the clock for us and the documents in time and as good as in the last minute can get.
If the two had not been so persistent with the tour operator, I am firmly of the opinion, our trip could not have taken place, since much has arisen for Thailand only at very short notice.
Just great. We are super satisfied as customers, just feel very well taken care of by Mrs. Quegwer and Mrs. Stelzer. The next planned trips are already fixed and are also just in their travel agency in planning.
Many thanks
Christian and Nicole Handrek
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