Auto Zschernitz GmbH

I was particularly satisfied with my advisor Mr. Maser. Excellent advice and support.

Everything perfect, highly recommended

I am very satisfied with the advice from Mr. Demir! He explained to me very clearly what was being repaired.
Gert Matzke

everything great - telephone availability service sometimes poor

I only gave 3 stars for the transaction because I am still waiting for the payment of my trade-in car! otherwise everything was very good.

Mrs. Klenk was very nice and courteous throughout the entire process

See you again with pleasure.

I can give Mr. Bindschädel a particularly positive mention. Nice, competent and strong nerves. I am not an easy customer with many wishes

- Communication (phone, email) with seller somewhat difficult, difficult to reach or get feedback (full email inboxes, questions only answered on the 3rd attempt, ... )
- nevertheless friendly and endeavored in contact
- Car finally received at the agreed time

Problem-free processing from old to new car

Vehicle was inspected and MOT'd, everything was to our satisfaction, fast and reliable.

I can only speak for myself as a disabled person. That my important concerns were addressed in detail and with patience. So that I was able to find the right vehicle. Thank you for that!

I found it particularly positive that I brought the vehicle there in the morning and was able to pick it up again in the afternoon, including the inspection and MOT. Everything was done perfectly - thank you very much!

The sale and the transaction went to our complete satisfaction, the seller was very friendly and nice.
However, there was one drawback. We bought a re-import car. What we didn't know, and the seller apparently didn't either, was that there was no service checkbook in the car, only an owner's manual in Arabic, Spanish and Portuguese. We spoke to the salesman about this, whereupon he contacted his sales manager. According to the seller, the sales manager probably said that these defects should have been discovered when the vehicle was handed over and that this was now our problem. We customers are to blame for not knowing that we should have asked about these things. We didn't assume that something like this would happen at all.
Given that we weren't told anything about it when the vehicle was sold, we think it's both unfair and rude. It's not a nice way to shift the blame onto the customer if the salesperson or even the sales manager didn't get an idea of what was actually in the vehicle and what wasn't beforehand.
We obtained information for the seller from the dealer of the car brand from which we purchased the re-import car that, in principle, no service checkbook and no user manual in German are available for re-import cars of this car brand and that these must be ordered from the car brand dealer as spare parts.
We'll wait and see how things turn out, but we assume that we'll have to get them ourselves.

Competent advice and friendly staff. Excellent communication.

Everything is fine.

Many thanks to our sales consultant Mr. Yuton Yukhaev for the very friendly and competent advice and sales processing for our new KIA Sportage

As always, everything to our complete satisfaction!

Many thanks to the dealership.
Special thanks to Mr. Rosa.

Very good! First-class advice from Mr. Yuton was a very positive surprise. Keep up the good work! I will gladly recommend to others.