After comprehensive consultation on my expectations for centralized security of my property, I received a clearly structured offer. Any resulting queries were answered quickly and clearly in terms of content, and solutions to the questions were found. The ordering and payment process was very professionally structured. The delivery of the order took place in the shortest possible time. All ordered items were well packaged along with the delivery.
I experienced a small disillusionment when I noticed that the EVO kit and the Enocean card were not already installed in the control panel. However, this can be done quickly with the help of the good description. It was more difficult to establish a WLAN connection, since my router transmits and receives on the 2.4 Ghz and 5 Ghz frequency bands. Even with the help of the documentation, I did not succeed. My support request was taken over by the managing director Mr. Florian Schmidt personally and we worked out the solution in reasonable time in a Team Viewer session; this consisted of briefly switching off the 5 Ghz signal - WLAN communication was already established. The documentation can certainly be improved a bit here; of course, it must be remembered that not every case constellation can be reflected in a printed work. I would suggest that the FAQs on the website be expanded and expanded according to problem areas.
Overall, I am very satisfied with the first impression: It is a high-quality product that leaves hardly any expectations unfulfilled. The personal support has been excellent so far - all in all, a clear buy recommendation.
Now it took a bit of time with the installation, which is all in all really easy and well described. The most difficult thing will be to install the siren at an appropriate height, as it should be out of ladder reach to make foaming with construction foam impossible. Tip: If you have aluminum frames with a groove, you should consider using T-slot bricks to mount the sensors - this avoids costly drilling into metal; at least that's how I did it and it worked just fine. Speaking of descriptions - unfortunately, they are not quite so comprehensive that you can find every functionality. A phone call helps here: the telephone support is really excellent. For me, Eimsig is a very clear recommendation.
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