Reinhard Lindner Trainings- und Managementberatungs GmbH is a service provider for personnel and organizational development and offers corresponding qualification trainings. This involves two different brands (L.I.K.E.® and Der Samurai Manager®), which also have to be mapped differently. This complexity was the biggest challenge in the search for a suitable CRM system. 1CRM was the only one from a long list of tested CRM programs where this was possible in the standard.
This software is very intuitive to use and uncomplicated in the field extension, the data import took place without complications due to the templates and the implementation of the modifications worked smoothly. The online presentation of the 1CRM software by the 1CRM team was particularly helpful. In this way, the most important requirements could already be clarified before the test phase. It turned out that by adding the event extension, the different process flows of the two brands could be mapped.
While L.I.K.E.® consists of several modules with different tasks that have to be worked on before and after the event and different instructors, the management development program Der Samurai Manager®, which takes place as an in-house seminar but also as a public seminar with its three levels and can be completed exclusively by Dr. Reinhard Lindner, can also be mapped.
All information about companies, customers, suppliers, contacts, speakers, etc. can be retrieved quickly and easily. With the help of the all-round view, not only the status of individual contacts can be viewed, but also which qualifications they possess. I no longer want to do without the feature of target customer list creation for brand-compliant campaigns and targeted marketing. Simple reports can be created via the reporting system. I am confident that the different naming of the retrieved reports will be included in one of the next updates.
I would also like to mention the good and appreciative cooperation with 1CRM. - Thank you very much!
Reinhard Lindner Training and Management Consulting Ltd.
Mag.(FH) Susanna Mündler-Pandur