AIS Dresden GmbH

Autohaus, Toyota, Lexus, Händler, Automobilhandel, Vertragshändler, Werkstatt

AIS Dresden GmbH
9,529 Reviews i
published (99 %)
out of 9,566 reviews
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Willkommen bei Ihrem Toyota- und Lexus Vertragshändler 3x in Dresden. Unser professionelles Team steht Ihnen bei Fragen zu Ihrem Traumauto gerne zu Verfügung.

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AIS Dresden GmbH
Kötzschenbroder Straße 193
01139 Dresden
Germany
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Review from 19/04/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Offer
Consulting
Services
Processing
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Top competencies

Professionalism

5.00 out of 5
1 Reviews

Engagement

5.00 out of 5
1 Reviews

Reliability

5.00 out of 5
1 Reviews

7,556 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The personal consultations with the master craftsmen, e.g. colleague. Zimmer, are very helpful when deciding on certain repairs, etc.
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Customer review & rating for:
AIS Dresden GmbH
19/04/2024Marx, Gerhard
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
Very satisfied with the service, especially that of Mr. Dämmig.
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Customer review & rating for:
AIS Dresden GmbH
19/04/2024Reinhard, Ingrid
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
Any time again!
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Customer review & rating for:
AIS Dresden GmbH
19/04/2024Rösner, Jürgen
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
In April 2024, we switched from the Lexus UX to the NX.
In March, one call to the always friendly and courteous sales consultant Mr. Moritz was enough to prepare the whole thing. Since the vehicle had to be transferred from the Emil Frey Group pool to Dresden as a storage vehicle, many organizational steps were necessary, which were completed by Mr. Moritz in a very short time.
On the day of the sale, we had two wonderful hours at the dealership. After completing the contract and sales documents and handing over the new vehicle, the initial briefing and basic digital settings were carried out on the vehicle.
A big thank you once again to AIS Dresden and especially to our sales consultant Mr. Moritz.
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Customer review & rating for:
Lexus Forum Dresden
18/04/2024Anonymously
Reviewed Brand: Lexus Forum Dresden
5.00 out of 5
Excellent
Recommendation
Again and again with pleasure!
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Customer review & rating for:
AIS Dresden GmbH
18/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
Very fast processing.
The joint inspection of the vehicle on delivery is very good.
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Customer review & rating for:
AIS Dresden GmbH
17/04/2024Singer, Karsten
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Singer,
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
All in all, a correct and good annual inspection. I wouldn't know what to complain about. My
wishes were all carried out correctly. I have been a customer for over 30 years and can recommend your company with a clear conscience.
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Customer review & rating for:
AIS Dresden GmbH
17/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the advice and sales processing provided by Mr. Juchler
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Customer review & rating for:
AIS Dresden GmbH
16/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
Thank you very much for your positive evaluation of our team and our work. We look forward
look forward to your next visit to our dealership.
5.00 out of 5
Excellent
Recommendation
Fast and friendly processing - I was very satisfied!
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Customer review & rating for:
AIS Dresden GmbH
16/04/2024Berthold, Anita
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Berthold,
Thank you very much for your positive assessment of our team and our work. We look forward
look forward to your next visit to our dealership.
4.40 out of 5
Good
Recommendation
It should also be possible to reschedule appointments when booking online.
I missed that
so an appointment may have remained empty
Show original
Customer review & rating for:
AIS Dresden GmbH
16/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
Thank you for your feedback. Of course we take your suggestion seriously, as we are always striving to improve our customer service.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
My questions and requests were dealt with to my complete satisfaction.
Thank you very much.
Show original
Customer review & rating for:
AIS Dresden GmbH
16/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
Thank you very much for your positive evaluation of our team and our work. We look forward
look forward to your next visit to our dealership.
5.00 out of 5
Excellent
Recommendation
👍
Customer review & rating for:
AIS Dresden GmbH
16/04/2024Knebel, Roswitha
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Sehr geehrte Frau Knebel,
vielen lieben Dank für Ihre positive Bewertung unseres Teams und unserer Arbeit. Wir freuen
uns auf Ihren nächsten Besuch in unserem Autohaus.
4.50 out of 5
Excellent
Recommendation
Uncomplicated, speedy advice. Good professional instruction and handover of the vehicle by the seller.
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Customer review & rating for:
AIS Dresden GmbH
15/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
Friendly reception and order acceptance, professional and fast execution and processing
Show original
Customer review & rating for:
AIS Dresden GmbH
14/04/2024Tiesler, Jörg
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Tiesler,
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
Very friendly staff, fast processing, very satisfied
Show original
Customer review & rating for:
AIS Dresden GmbH
14/04/2024Colditz, Kathrin
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Colditz,
Thank you very much for your positive feedback. We look forward to welcoming you back to our dealership soon.
again soon. Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
Customer-friendly service and friendly atmosphere. Thank you very much. Gladly again.
Show original
Customer review & rating for:
AIS Dresden GmbH
14/04/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
Thank you very much for your positive evaluation of our team and our work. We look forward
look forward to your next visit to our dealership.
4.40 out of 5
Good
Recommendation
I had arranged the wheel change appointment online and due to a death in the family I had to reschedule the appointment the day before. Unfortunately, I couldn't do this online, but had to do it by phone. Nevertheless, I was called again on the day of the appointment (which had been canceled in good time) and asked where I was staying. Despite canceling, I was still on the internal list...
Unfortunately, it was all very inconvenient for everyone involved.
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Customer review & rating for:
AIS Dresden GmbH
14/04/2024Rochelt, Karin
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Rochelt,
Thank you for your review.
We are sorry to have to contact you again despite the cancellation.
Your AIS Dresden team wishes you a safe journey at all times
4.60 out of 5
Excellent
Recommendation
I am no longer satisfied with the fact that the dialigan acceptance is no longer used when I take delivery of the vehicle.
I am not satisfied that with a mileage of approx. 68,000 km and using the car 90% of the time on the highway, all 4 brake pads had to be changed.
I am not satisfied that the request to fit the clutch hook was calculated but not carried out. Fortunately, I noticed it when I received the car and the master mechanic carried it out immediately when I complained!
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Customer review & rating for:
AIS Dresden GmbH
14/04/2024Wallisch, Ralf
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Wallisch,
Thank you very much for your review and the associated feedback to our company.
We are glad that we were able to discuss and resolve all issues after our telephone conversation.
We wish you a safe journey at all times.
Your AIS Dresden Team.
4.20 out of 5
Good
Recommendation
The service was very good and I received very friendly advice. The job was also completed very quickly. What is less good is that the wheel nuts were not in the vehicle as described on the storage receipt and I am now curious how the next wheel change will be done. As far as the price is concerned, I was a bit shocked as it was not the price quoted, it was far higher.
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Customer review & rating for:
AIS Dresden GmbH
14/04/2024Irmisch, Ines
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
Everything without problems, fast processing and super friendly
Show original
Customer review & rating for:
AIS Dresden GmbH
14/04/2024Geidel, Petra
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Geidel,
Thank you very much for your positive assessment of our team and our work. We look forward
look forward to your next visit to our dealership.

2 Brands on ProvenExpert.com

1,242 Reviews
4.30 out of 5
Toyota - AIS Dresden GmbH
15 Reviews
4.73 out of 5
Lexus Forum Dresden
1,973 Reviews from
14 other sources
4.30 out of 5
Good
5.00 out of 5
Excellent
12 reviews on Facebook
 
16/08/2023
Reviewed Brand: Lexus Forum Dresden
5.00 out of 5
Excellent
1 review on YellowMap
 
23/08/2016
Reviewed Brand: Toyota - AIS Dresden GmbH
4.70 out of 5
Excellent
53 reviews on Google Maps
 
05/03/2024
Reviewed car dealership: AIS Dresden GmbH
4.57 out of 5
Excellent
48 reviews on mobile.de
 
28/02/2024
Reviewed Brand: Toyota - AIS Dresden GmbH
4.52 out of 5
Excellent
59 reviews on mobile.de
 
21/08/2023
Reviewed Brand: Toyota - AIS Dresden GmbH
4.50 out of 5
Excellent
162 reviews on Google Maps
 
14/04/2024
Reviewed Brand: Toyota - AIS Dresden GmbH
4.37 out of 5
Good
113 reviews on AutoScout24
 
24/12/2023
Reviewed Brand: Toyota - AIS Dresden GmbH
4.35 out of 5
Good
138 reviews on mobile.de
 
20/03/2024
Reviewed Brand: Toyota - AIS Dresden GmbH
4.30 out of 5
Good
387 reviews on Google
 
18/01/2024
Reviewed car dealership: AIS Dresden GmbH
4.20 out of 5
Good
280 reviews on Google Maps
 
11/04/2024
Reviewed Brand: Toyota - AIS Dresden GmbH
4.20 out of 5
Good
36 reviews on Facebook
 
13/10/2023
Reviewed Brand: Toyota - AIS Dresden GmbH
4.20 out of 5
Good
401 reviews on Google Maps
 
19/04/2024
Reviewed Brand: Toyota - AIS Dresden GmbH
4.20 out of 5
Good
280 reviews on Google Maps
 
15/04/2024
Reviewed car dealership: AIS Dresden GmbH
3.97 out of 5
Good
3 reviews on autoplenum
 
10/01/2017
Reviewed Brand: Toyota - AIS Dresden GmbH
* All reviews and experiences about AIS Dresden GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 22/08/2016  |  Last update: 19/04/2024   |  Report profile

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