Autohaus HORNUNG GmbH & Co. KG

I am thrilled. Every time anew!

We with holliday and het problem with our Mercedes E200 They fixed the problem soon, So we could go Home with our caravan to Holland Many Thanks mr. Hamberger

Brilliant staff, especially Christian Hertl and Andrea Schöffmann

Christian Hertl
A big heart with a lot of appreciation !
Loyalty,Reliability,Honesty, Open-mindedness.....
Always an open ear and good advice, Always ready to help, all the options available.
Far too seldom one says "thank you".
Thank you for the trust and the good cooperation !

Vergelts Gott Much tire warmth from the curvy Eifel.


Andrea Schöffmann
A big praise to all, especially for the heartfelt service assistant Andrea Schöffmann.
It is a pleasure to go to the dealership to make appointments !
It is appreciated when one feels in good hands, when one listens attentively and treats others respectfully, compliments, not everyone can do that !
Sympathetic charisma and the warm smile rounds everything off and is more important than ever for our time.

Serpentine claws from the curvy Volcanic Eifel

Burn your tires............but not your soul ;-)

Wisgalle/Mindermann

I have had only the best experiences with Autohaus Hornung in sales and service for over 20 years. In particular, Mr. Krause as a new car salesman works excellently and very customer-oriented! Great class, I have not experienced this good care elsewhere in Germany! The customer service workshop also clearly stands out from other Mercedes workshops in terms of service and performance. Equal comparison to the workshop in the Hamburg branch! The Hornung dealership in Garmisch therefore sets standards in sales and customer service! Absolutely recommendable for Mercedes buyers!!! H. Lehmann, Hamburg

After a workshop visit, I can only recommend the service. The handling was personal, fast, transparent and friendly.

Top car dealership in Garmisch. Customer service 1a. Absolutely recommendable, very fast, competent and friendly handling. Gladly again. Price / performance ratio Top!

The purchase of a Junge-Sterne car was already pleasantly fair and problem-free in terms of contact and processing. However, I was particularly pleased with the subsequent problem - namely a Junge Stern warranty claim, which was ultimately settled for me in Hesse. The Hornung dealership showed such concern and made such an effort to resolve the problem that I don't often experience. In this respect, after the many telephone contacts, once again my very special 'thank you' to the management and all those involved. With best regards from Bad Nauheim (Hesse, 500 km away).
Norbert Margraf

Best service
Best employees
Competent, Friendly, Reliable
- Gladly again

Appointment wg. used car purchase was fixed, vehicle was nevertheless sold elsewhere afterwards, no feedback. Had I not called again, we would have driven over 90km for nothing. Reasons: Boss says everything must be sold immediately because of Corona, second reason: Branch sold vehicle without feedback. If you do not live nearby, I would consider whether the seriousness of the dealership is enough to make sustainable appointments.
H. Konrad Altusried

Yes ,I bought car and everything went well 17,850,00.

Purchased: Mercedes A200 AMG LINE (W177)
Very competent, reliable and extremely friendly! For the smooth processing on site and the communication by phone and mail was exemplary! I would like to thank Mr. Stichhaller again very much - I can recommend your dealership very well! Would buy my next car again in this dealership!
Best regards
A.Gönül

Super nice seller, fast uncomplicated processing, highly recommended, the man with the suspenders

Dedicated team with highest presence and great customer service !

Was veryrrr satisfied !!!

We had our convertible (e250) for service, including brakes. On time processing! perfect service . A week later problems with the parking brake. After a quick call there was immediately a solution to our problem. Including free rental car. Perfect. Anytime again the customer service at Autohaus Hornung.
Family Lebrecht from the Allgäu

During my search for a vehicle, I came across Autohaus Hornung in Garmisch on mobile.de.
Since I live about 480 km away from Garmisch, all questions and the purchase transaction had to be clarified by phone, or by mail.
On the first call I had direct contact with Mr. Stichhaller, an extremely nice, friendly, competent and patient consultant and salesman. Mr. Stichhaller provided me with all the information, additional pictures came quickly and in detail by mail. In the end we came to an agreement and so the purchase was made.
I drove to Garmisch with a rental car to pick up the vehicle. Since I had to return the rental car before, a friendly employee of Autohaus Hornung picked me up at the rental station and brought me back again.
For the vehicle handover, Mr. Stichhaller took enough time, explained the vehicle to me and answered all my questions to the smallest detail. For the drive home, Autohaus Hornung also provided me with short-term license plates including comprehensive insurance free of charge.
Finally, I would like to thank everyone involved once again for the advice, purchase transaction and the wonderful time of handing over the vehicle.
I always like to come back, that's how you imagine perfect customer service.

First class advice, very nice ambience, only to recommend!

Hello, unfortunately, I can not recommend this car dealership in any case.
As a buyer of a year-old car, I was accused in writing of deception by the service manager (have photographed oil dipstick) because I carried out an oil level check and found that the oil level was much too low as well as no oil service was carried out as agreed and so the car Mercedes Citan was handed over to me on 30.11.18. I would rather express how I was treated on the phone because this is anything but friendly.
How they dealt with me on the phone I would rather not express because this is anything but friendliness with the customer deals.
Bonus points such as 50.-€ voucher I will send back because I will never take this car dealership in claim.

I bought a Mercedes-Benz Vito from Mr. Höllerl today. First-class advice and very friendly and uncomplicated service. I will definitely recommend your house and Mr. Höllerl. Thank you again for the 1 class service!!!

Over the years, I have had numerous experiences with various car dealerships, including Mercedes-Benz. The Hornung dealership in particular has left a lasting impression with its very well-trained customer service.