b.a. officeconcept

Unleash your business: with the professionals from b.a. officeconcept

b.a. officeconcept
4.96 out of 5
Excellent
32 Reviews
Contact information
As an external secretarial and telephone service, we support small and medium-sized companies, start-ups, freelancers and lone wolves on the front line, in telephone contact with customers, and in the back office. We keep your head and back clear...

Contact information

b.a. officeconcept
Brucknerallee 187
41236 Mönchengladbach
Germany
Directions

Contact person
b.a. officeconcept , Telefon- und Büroservice

Opening hours

Monday 08:00 am-06:00 pm

Websites & Profiles

96% Recommended
5 stars 25
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.87)
Cost-performance ratio
Excellent (4.78)
Top competencies

Professionalism

5.00 out of 5
10 Reviews

Problem comprehension

5.00 out of 5
10 Reviews

Customer satisfaction

5.00 out of 5
9 Reviews

26 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We have now booked the service for 1 year and are more than satisfied. The facilitation and acceptance of our phone calls runs without problems! Thank you very much!
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Customer review & rating for:
b.a. officeconcept
03/01/2022S.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Schmidt family, thank you very much for the positive feedback. We are pleased that we can support you in your work. Best regards from your team at b.a. officeconcept.
5.00 out of 5
Excellent
Recommendation
Dear team b.a. officeconcept,
although I have only been your client since the beginning of December, I have found our cooperation very pleasant during this time. I have more time to concentrate on the consultation in the practice. And I get a quick and detailed feedback.
Thank you very much for your successful work.
I wish you a very merry Christmas!
Dr. Rajda
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Customer review & rating for:
b.a. officeconcept
17/12/2021Dr. R.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Dr. Rajda, it is very nice that you are satisfied and that we can make your everyday life a little easier! We look forward to actively supporting you in the future. And if at any time the shoe should pinch, you are always welcome to contact us - together we will certainly find the right way. Thank you very much! Your team from b.a. officeconcept.
5.00 out of 5
Excellent
Recommendation
The friendliness of the team towards my patients is confirmed to me again and again. I would find it difficult to maintain my practice without the b.a. officeconcept staff.
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Customer review & rating for:
b.a. officeconcept
26/05/2021Gudrun Dr. K.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Dr. Klee-Kruse, thank you very much for your positive evaluation. We are very pleased that we have been able to support and accompany you for more than 3 years. Here's to a continued good cooperation. Many greetings from the team of b.a. officeconcept.
4.88 out of 5
Excellent
Recommendation
very friendly and competent
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Customer review & rating for:
b.a. officeconcept
25/05/2021Anonymously
b.a. officeconcept Comment from b.a. officeconcept:
Dear customer, thank you very much for your positive evaluation. We are always pleased when we can actively and meaningfully support our customers. Best regards, your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
Concentrated competence with heart and "pack-an"!
I have been a customer of ba officeconcept for many years and am always thrilled anew by the professionalism, flexibility and reliability of this company. My clients and customers, my employees and I always feel very competent and personally addressed. What particularly distinguishes the team of ba officeconcept is the ability to sensitively respond to the needs of my clients and customers, to provide quick and competent information and to think along very helpfully in special situations as well as to quickly implement practical solutions. Ba officeconcept is an indispensable partner for me to ensure optimal customer service in my business.
Psychological Private Practice Eiden & Base Camp Knowledge
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Customer review & rating for:
b.a. officeconcept
25/05/2021Sonja E.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Eiden, we are very pleased that we can still accompany and support you, as one of our first customers. It is also nice that you feel well looked after. Together with you, we look forward to what is yet to come! Thank you very much and best regards, your team from b.a. officeconcept
4.98 out of 5
Excellent
Recommendation
I always get feedback from my patients that you are received very friendly and competently on the phone and that your wishes are passed on to me very quickly.
I am very satisfied with the service.
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Customer review & rating for:
b.a. officeconcept
16/05/2021Dorothea N.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Naumann, thank you very much for the positive feedback and your long-time loyalty. We are very pleased that you are satisfied. Best regards, your team from b.a. officeconcept
5.00 out of 5
Excellent
The small team is just great. Patients who call the practice feel as if they are being looked after by a receptionist who knows the practice very well. If something does not work smoothly, we have always been able to solve any problems so far. Thank you very much for the cooperation!
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Customer review & rating for:
b.a. officeconcept
11/05/2021Niklas S.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mr. Schrimpf, thank you very much for the great review. We are also pleased about our great, long-standing cooperation. It's nice that we can relieve you in this way. Many greetings from your team at ba-officeconcept.
4.61 out of 5
Excellent
Recommendation
Consistent availability to my patients from 8am-6pm Monday through Friday . Friendliness towards patients.
Does not come across as a traditional "hotline", more like a member of the practice team.
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Customer review & rating for:
b.a. officeconcept
04/05/2021Annette E.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Eckert, thank you very much for taking the time to leave us a review. We are very happy to be able to support you. Your team from b.a. officeconcept.
5.00 out of 5
Excellent
Recommendation
I have been a customer of b.a. officeconcept for over 5 years now and that alone is already a statement! Because only satisfied customers remain customers!
I am really very satisfied with the entire service. For me, calls during office hours are very annoying and an employee would not be busy with answering calls. So this excellent compromise is "worth its weight in gold"!
The customer service as a service I rate VERY GOOD, but since I can not make a statement about premises, the overall rating went only to GOOD!
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Customer review & rating for:
b.a. officeconcept
21/04/2021Naturheilpraxis C.
b.a. officeconcept Comment from b.a. officeconcept:
Dear customer, we are very pleased to count you among our loyal and dear customers for several years. During this time we have already gone through some changes together. Thank you very much for your loyalty and your rating. Due to the spatial proximity we are very happy to welcome you soon in person, so that you can get an idea of our office ;). Here's to a continued good cooperation! Kind regards, your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
For me as a "one-woman business", this is a real win.
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Customer review & rating for:
b.a. officeconcept
14/04/2021Anonymously
b.a. officeconcept Comment from b.a. officeconcept:
Dear customer, great that we can relieve you. Thank you very much for your review! Here's to a continued good cooperation :). Your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
Ba Office is a valuable part of my practice because they are all women who work as receptionists with a nice voice.
This makes a very good impression on my patients
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Customer review & rating for:
b.a. officeconcept
08/04/2021Petra Maria B.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Brandt, we are very pleased that you are satisfied with our telephone service. Thank you very much for the great feedback, your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
My wife and I have been using the services of b.a. officeconcept for quite some time now and are very grateful that we were made aware of this telephone service by a colleague.

The time saved is enormous for us, the patients are satisfied and we are very happy about this cooperation.

Thank you very much and best regards,

Anna and Johannes Klippel
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Customer review & rating for:
b.a. officeconcept
07/04/2021Anna und Johannes K.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. and Mr. Klippel, thank you for your great feedback. We would also like to thank you for the always positive and cooperative collaboration! We do our work with pleasure and when it runs so smoothly, it is twice as much fun. Best regards, your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
We have been customers of b.a. officeconcept for some time now and can only report positive things. Absolutely reliable and very uncomplicated for us in the execution. Therefore 5 stars from Stuttgart.

Martin Javitz
Lawyer and partner of the law firm Javitz & Spandau
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Customer review & rating for:
b.a. officeconcept
24/03/2021Martin J.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mr. Javitz, we are very pleased that you are satisfied with our service and have taken the time to let us know. Thank you very much for that! Your team from b.a. officeconcept
4.40 out of 5
Good
Recommendation
My customers praise the polite nature of the ladies on the phone, is very well received.
The company is always available :- ) Service is very interesting for
small businesses - or even newly established companies. Am a customer since 2017
with b.a. officeconcept and very satisfied.
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Customer review & rating for:
b.a. officeconcept
01/03/2021Ilse W.
b.a. officeconcept Comment from b.a. officeconcept:
Dear customer, thank you very much for your feedback and the time you have taken for us. We are especially pleased when we can count local businesses and self-employed people among our satisfied customers and can provide them with our services. Best regards to the neighborhood, your team from b.a. officeconcept.
5.00 out of 5
Excellent
Recommendation
First class service!!! Our patients are very satisfied, are always helped quickly. Internal communication is fast error free and friendly. We are more than satisfied!
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Customer review & rating for:
b.a. officeconcept
01/03/2021Luc H.
b.a. officeconcept Comment from b.a. officeconcept:
Dear customer, thank you very much for taking the time to write your review. We are very pleased that you are satisfied with our work and that we can support you in your daily routine. Your team from b.a. officeconcept
5.00 out of 5
Excellent
Recommendation
especially the friendliness also towards the customers and the reliability is to be emphasized !!!!
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Customer review & rating for:
b.a. officeconcept
25/02/2021Christina K.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Kullmann, thank you very much for your great review. Our team is very pleased!
5.00 out of 5
Excellent
Recommendation
The whole team is very professional and - just as important - always very friendly and courteous. My patients are just as satisfied as I am and always feel well advised. Making appointments works wonderfully. Even if it is sometimes tricky to accommodate a patient, this is always solved well. The whole team doesn't just work stubbornly according to a pattern, but thinks along with the patient and finds good solutions.
For me, this makes my work much easier and guarantees a well-filled appointment calendar.
Julia Eusemann, Freiburg
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Customer review & rating for:
b.a. officeconcept
16/02/2021Anonymously
b.a. officeconcept Comment from b.a. officeconcept:
Dear Ms. Eusemann,

thank you very much for this great review.
5.00 out of 5
Excellent
Recommendation
In b.a. officeconcept, we have found a partner with whom we have enjoyed working successfully for several years. The employees are motivated and work extremely concentrated and reliable. We are very satisfied.
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Customer review & rating for:
b.a. officeconcept
15/02/2021Beate L.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mrs. Lehmann,

thank you very much for your great feedback. We are happy to have you as a customer.
5.00 out of 5
Excellent
Recommendation
We have been using the service for about 2 months and are more than satisfied. We can currently only report positive and look forward to further cooperation.
Show original
Customer review & rating for:
b.a. officeconcept
13/02/2021S.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mr. Schmidt,

thank you very much for the great review. We are very pleased that you are satisfied with our service.
5.00 out of 5
Excellent
Recommendation
We came across b.a. officeconcept via Lemniscus. And the software is really very good and also b.a. officeconcept is very well chosen as a partner. It simply fits together perfectly. Our customers are also very satisfied with the service and we can fully concentrate on our work and are still fully accessible. We are very happy to recommend b.a. officeconcept to others and are always pleased that we can be reached on vacation, during appointments or in our lunch break and that the end of the day is really an end of the day. Tobias Bähner from www.cranio-stuttgart.com and www.osteo-stuttgart.com
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Customer review & rating for:
b.a. officeconcept
11/02/2021Tobias B.
b.a. officeconcept Comment from b.a. officeconcept:
Dear Mr. Bähner,

we are very happy about your great feedback. Thank you very much.
6 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
6 reviews on Google Maps
 
19/07/2021
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All reviews and experiences about b.a. officeconcept are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/01/2021  |  Last update: 04/01/2022   |  Report profile

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