Betreuungswelt GmbH

Altenpflege, Pflegedienst, Seniorenbetreuung, häusliche Betreuung

Betreuungswelt GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.63 out of 5
Excellent
2,186 Reviews
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Betreuungswelt vermittelt an über 80 Standorten deutschlandweit sorgfältig selektierte, deutschsprachige Betreuungskräfte aus Osteuropa - die sog. 24-Stunden-Betreuung. Unsere Aufgabe ist es hilfe- und pflegebedürftige Senioren zu unterstützen,...
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Betreuungswelt GmbH
Schanzenstr. 40
40549 Düsseldorf
Germany
Directions

Opening hours

Sunday CLOSED

Websites & Profiles

98% Recommended
5 stars 115
4 stars 14
1 star 0
Quality
Care
Maintenance
Service
Atmosphere
Consulting
Excellent (4.84)
Cost-performance ratio
Good (4.49)
Customer service
Excellent (4.75)
Top competencies

Bond of trust

4.92 out of 5
26 Reviews

Feel-good factor

4.88 out of 5
25 Reviews

Time in care

4.87 out of 5
23 Reviews

132 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We got to know different care facilities. We had the best experience with Mrs. Klausfelder from Betreuungswelt Zirndorf. Approachable at any time, even on weekends we received callbacks. We had to solve an extremely difficult case as quickly as possible ("immediately"). In all efforts we had the feeling of sympathy and understanding. Mrs. Klausfelder acted immediately after the first phone call, sent us all the necessary documents and provided us with very good mediation proposals, exactly tailored to our personal needs. Absolute transparency in all areas. For us, a model company at the highest level of service. We are very grateful that we were allowed to get to know this company and can recommend it 100%.
We wish Mrs. Klausfelder and all employees all the best and will keep them in very good memory.
With best regards from Lörrach, Fam. Hengst
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Customer review & rating for:
Betreuungswelt Zirndorf
02/06/2022Familie Hengst
Reviewed location: Betreuungswelt Zirndorf
Betreuungswelt Zirndorf Comment from Betreuungswelt Zirndorf:
thank you very much Mrs. Hengst🧡
5.00 out of 5
Excellent
Recommendation
I am very satisfied mikt the provider. I was provided with a force in a short time. The agency takes care of the change and the journey. Since I am busy with business, I don't have to worry about anything and my parents are well taken care of. 1*
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Customer review & rating for:
Betreuungswelt Zirndorf
01/06/2022Peter
Reviewed location: Betreuungswelt Zirndorf
Betreuungswelt Zirndorf Comment from Betreuungswelt Zirndorf:
thank you very much 🧡
4.60 out of 5
Excellent
Recommendation
Fr. Fricker is very responsive to her customers.
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Customer review & rating for:
Sylvia Fricker
05/05/2022Anonymously
Reviewed location: Sylvia Fricker
4.00 out of 5
Good
Recommendation
I was very satisfied with the care provided by Ms. Fricker. The Polish care service bonviro, on the other hand, did not deliver what was promised. Friendliness and helpfulness is a basic requirement for elderly people who need care. In retrospect, I can only regret having ordered this care service. It was a flop.
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Customer review & rating for:
Sylvia Fricker
29/04/2022Ulbrich Reinhard
Reviewed location: Sylvia Fricker
5.00 out of 5
Excellent
Recommendation
Ms. Eberl was fully involved from the first phone call and fulfilled all our wishes. Since it was very urgent with us, we had a very friendly and competent caregiver within 10 days. On the phone, she was always there to help us with words and deeds! The entire process was very friendly and smooth from the beginning. I can recommend Mrs. Julia Eberl in any case. Thank you very much Mrs. Eberl! Best regards!
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Customer review & rating for:
BETREUUNGSWELT Julia Eberl
26/04/2022Horn Christiane
Reviewed location: BETREUUNGSWELT Julia Eberl
4.88 out of 5
Excellent
Recommendation
From the beginning, Ms. Fricker was personally available for questions, even on weekends and in the evenings, and helped to find a solution even in crisis situations. We felt well advised. In this respect, many thanks and all the best for the future!
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Customer review & rating for:
Sylvia Fricker
26/04/2022Anonymously
Reviewed location: Sylvia Fricker
4.75 out of 5
Excellent
Recommendation
The care provided by the agency Maiwald was very friendly, ready, flexible and efficient. The caregiver was also a nice person and professionally very competent.- However, it would be desirable that the mediating agency is located near the residence of the person to be cared for and that a professionally experienced employee - also in times of pandemic - gets a personal impression of the situation. The 24-hour care model is not suitable for every care situation, which inexperienced relatives do not realize.-The ratio of administrative costs to remuneration for the caregiver is not made transparent, but seems to be very much to the advantage of administrative costs.
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Customer review & rating for:
Betreuungswelt-Maiwald
20/04/2022Ina
Reviewed location: Matthias Maiwald
Matthias Maiwald Comment from Matthias Maiwald:
Thank you very much for the constructive feedback.

We will be happy to take your suggestions regarding the cost structure into discussion with our partners, as we also do not have any insight into the billing of the individual support staff for data protection reasons. However, there may be a way to improve the presentation of this information in line with data protection requirements.

We are also grateful for your words of praise, although we were not directly on site in your environment. It was also very difficult for us, especially in the pandemic time to organize the staff and to maintain the care and we are all the more grateful that it has worked well with you.

We wish you and your family all the best and good health.
5.00 out of 5
Excellent
Recommendation
Mrs. Fricker was always very friendly. She was always available. Problems were solved promptly. I can't imagine that there is a better mediation. I have never experienced such a nice competent contact person.
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Customer review & rating for:
Sylvia Fricker
14/04/2022Frau Kirchner
Reviewed location: Sylvia Fricker
5.00 out of 5
Excellent
Recommendation
Ms. Fricker is a nice and always friendly contact person who deals with queries promptly.
We are very satisfied with the work and would also recommend Ms. Fricker's agency.
S. K. FrankfurtM
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Customer review & rating for:
Sylvia Fricker
06/04/2022S. Köhm
Reviewed location: Sylvia Fricker
4.86 out of 5
Excellent
Recommendation
Ms. Fricker was an excellent contact person right from the start. One feels well taken care of and looked after.
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Customer review & rating for:
Sylvia Fricker
31/03/2022Iris Rogge
Reviewed location: Sylvia Fricker
1.89 out of 5
Fair
Die Erfahrung , die wir mit Betreuungswelten machen mussten war niederschmetternd. Der Kontakt war freundlich und schien kompetent. Die entsandte Betreuerin kam dann zu spät und betrat das Haus, mit den Worten, hier bliebe sie nicht. Sie verhielt sich aggressiv gegenüber der hilflosen Person. Auf Nachfrage bei Betreuungswelt, erfuhr ich, das es der Agentur nicht erlaubt ist, mit der Betreuerin zu sprechen und auch sonst zeitnah keine Hilfe zu erwarten war. Im günstigsten Fall, sei mit einer Rückmeldung 3 Tage später zu rechen. Die Person reiste ab. Meine Mutter kann aber nicht allein sein. Wir haben den Vertrag gekündigt und bleiben mit allem allein und verzweifelt.
Customer review & rating for:
Betreuungswelt GmbH
27/03/2022Anonymously
Reviewed company: Betreuungswelt GmbH
5.00 out of 5
Excellent
Recommendation
Ms. Fricker always has an open ear when there are problems or questions. She is very committed and willing to talk and always has the right solution. We are very grateful for the cooperation so far.
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Customer review & rating for:
Sylvia Fricker
20/03/2022Anonymously
Reviewed location: Sylvia Fricker
4.67 out of 5
Excellent
Recommendation
Mr. Maiwald is always available for questions and problems and also provides sustained support when things need to be clarified!
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Customer review & rating for:
Betreuungswelt-Maiwald
20/03/2022Heike
Reviewed location: Matthias Maiwald
Matthias Maiwald Comment from Matthias Maiwald:
Thank you very much for the positive feedback. We are very happy to continue to be there for you if you have any questions.
5.00 out of 5
Excellent
Recommendation
Ms. Fricker is a dedicated caregiver beyond measure. She always responds promptly, is very patient, empathetic, understanding and persistent in problem solving. She is also a spiritual support. In short, simply a good soul for all needs. I am really very grateful to have a caregiver like her by my side 🥰🥰🥰
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Customer review & rating for:
Sylvia Fricker
18/03/2022Xenia Fröhlich
Reviewed location: Sylvia Fricker
5.00 out of 5
Excellent
Recommendation
Everything has always worked without problems! Complete customer satisfaction! The caregiver was a very big help for my mother until the end.
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Customer review & rating for:
Sylvia Fricker
18/03/2022Hans Göhler
Reviewed location: Sylvia Fricker
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice. Even on weekends always available.
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Customer review & rating for:
Sylvia Fricker
18/03/2022Martina Hoffmann
Reviewed location: Sylvia Fricker
5.00 out of 5
Excellent
Recommendation
I contacted the care world out of an emergency situation. Only 4 days after my call everything was arranged and another 10 days later I had a nice and very helpful caregiver at home. I was helped quickly and competently and I have a fixed contact person who takes care of all concerns. Many thanks
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Customer review & rating for:
Betreuungswelt Zirndorf
21/12/2021Annika
Reviewed location: Betreuungswelt Zirndorf
Betreuungswelt Zirndorf Comment from Betreuungswelt Zirndorf:
thank you very much 🧡
4.71 out of 5
Excellent
Recommendation
Sehr nett und zuvorkommend - bekamen sofort und unkompliziert Hilfe
Anmerkung: Da hier vorwiegend polnisches Betreuungs-Personal eingesetzt wird, sind sowohl eine deutsche als auch eine polnische Agentur involviert.
Customer review & rating for:
BETREUUNGSWELT Julia Eberl
25/11/2021Anonymously
Reviewed location: BETREUUNGSWELT Julia Eberl
BETREUUNGSWELT Julia Eberl Comment from BETREUUNGSWELT Julia Eberl:
Herzlichen Dank ♥
5.00 out of 5
Excellent
Recommendation
Sehr kompetent und freundlich und jederzeit erreichbar.
Customer review & rating for:
BETREUUNGSWELT Julia Eberl
21/11/2021Anonymously
Reviewed location: BETREUUNGSWELT Julia Eberl
BETREUUNGSWELT Julia Eberl Comment from BETREUUNGSWELT Julia Eberl:
Herzlichen Dank ♥
5.00 out of 5
Excellent
Recommendation
Wenn man zum ersten mal eine 24h-Betreuungskraft sucht und sich nicht auskennt und man nicht weiß, was einen erwartet oder wie man vorgehen soll - dann ist die erste Adresse Frau Julia Eberl von Betreuungswelt - OHNE sie, hätte ich die ganze Pflege und Organisation Rund um die Pflege meiner Mama nicht geschafft !!! VIELEN DANK !!!
Customer review & rating for:
BETREUUNGSWELT Julia Eberl
19/11/2021Hildebrand/Rombach
Reviewed location: BETREUUNGSWELT Julia Eberl
BETREUUNGSWELT Julia Eberl Comment from BETREUUNGSWELT Julia Eberl:
Herzlichen Dank ♥
Liebe Familie H./R.,
Ganz lieben Dank für Ihre liebe Bewertung und die stets angenehme Zusammenarbeit.
Herzliche Grüße,
Julia Eberl

4 Locations on ProvenExpert.com

113 Reviews
4.97 out of 5
Betreuungswelt Zirndorf
80 Reviews
4.87 out of 5
Matthias Maiwald
31 Reviews
4.91 out of 5
BETREUUNGSWELT Julia Eberl
12 Reviews
4.78 out of 5
Sylvia Fricker
2,054 Reviews from
13 other sources
4.62 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on 11880.com
 
17/12/2021
Reviewed location: Matthias Maiwald
5.00 out of 5
Excellent
19 reviews on Google Maps
 
19/03/2021
Reviewed location: Matthias Maiwald
5.00 out of 5
Excellent
1 review on golocal
 
04/02/2019
Reviewed location: Matthias Maiwald
5.00 out of 5
Excellent
1 review on Google
 
30/04/2020
Reviewed location: BETREUUNGSWELT Julia Eberl
5.00 out of 5
Excellent
2 reviews on Facebook
 
02/08/2018
Reviewed location: BETREUUNGSWELT Julia Eberl
5.00 out of 5
Excellent
20 reviews on 11880.com
 
13/10/2021
Reviewed location: Betreuungswelt Zirndorf
5.00 out of 5
Excellent
9 reviews on KennstDuEinen
 
26/11/2021
Reviewed location: Betreuungswelt Zirndorf
5.00 out of 5
Excellent
17 reviews on Google Maps
 
24/06/2022
Reviewed location: Betreuungswelt Zirndorf
5.00 out of 5
Excellent
14 reviews on Facebook
 
01/03/2020
Reviewed location: Betreuungswelt Zirndorf
5.00 out of 5
Excellent
8 reviews on golocal
 
03/05/2021
Reviewed location: Betreuungswelt Zirndorf
5.00 out of 5
Excellent
7 reviews on werpflegtwie
 
26/11/2021
Reviewed location: Betreuungswelt Zirndorf
4.86 out of 5
Excellent
13 reviews on 24h-Pflege Check
 
07/10/2021
Reviewed company: Betreuungswelt GmbH
4.60 out of 5
Excellent
1,935 reviews on Pflegehilfe
 
25/06/2022
Reviewed company: Betreuungswelt GmbH
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All reviews and experiences about Betreuungswelt GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/03/2021  |  Last update: 19/04/2022   |  Report profile

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