BETTERHOMES Deutschland GmbH

Real estate agency

BETTERHOMES Deutschland GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.68 out of 5
Excellent
1,367 Reviews
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With its hybrid brokerage model combining proprietary technology and local expertise, BETTERHOMES has been a pioneer among real estate agents since 2005 and stands for successful real estate brokerage at fair conditions. In this way, we guarantee...
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BETTERHOMES Deutschland GmbH
Flughafenstraße 59
70629 Stuttgart
Germany

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95% Recommended
5 stars 1,172
4 stars 121
3 stars 10
2 stars 12
1 star 52
Quality
Value
Customer service
Excellent (4.74)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer satisfaction

4.71 out of 5
332 Reviews

Customer loyalty

4.73 out of 5
326 Reviews

Professionalism

4.67 out of 5
330 Reviews

1,367 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
4.67 out of 5
Excellent
Recommendation
employee: Hofmann, Sven Lars

Communication was very straightforward, especially via WhatsApp and telephone. I was very well advised and well looked after by Mr. Sven Lars Hofmann. I am happy to recommend Mr. Hofmann to others
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Customer review & rating for:
Betterhomes Deutschland GmbH
04/04/2024Kai S.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Steinke,

Thank you very much for your great 5-star rating!
We are pleased that the communication with Mr. Hofmann was so uncomplicated and that he gave you great advice and support. Good cooperation is very important to betterhomes. It's great that you were so satisfied.
We are happy about the recommendation!

Best regards
Your betterhomes team
4.83 out of 5
Excellent
Recommendation
employee: Bulut, Can

Dear Betterhomes team and especially Mr. Bulut,

I would like to thank you for your great support in selling my apartment. Your commitment made the whole marketing process a stress-free and pleasant experience.

From the very beginning I felt well looked after and the professional preparation of the advertisement led
I was able to achieve my desired price and find a buyer who values the apartment as much as I do.
I would recommend Betterhomes to anyone looking to sell a property.

Many thanks and best regards
R. Goetzelmann
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Customer review & rating for:
Betterhomes Deutschland GmbH
03/04/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your great review!
We are very pleased that Mr. Bulut was able to sell your property successfully and that you found the entire marketing process stress-free and pleasant. A professional way of working and the satisfaction of our customers is very important to betterhomes. It is all the better that your desired price was realized and the perfect buyer was found. We are very happy about the recommendation!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Claus Ammer was personally committed to our properties, managed the marketing independently and found suitable tenants. All in all, a very competent estate agent.
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Customer review & rating for:
Betterhomes Deutschland GmbH
28/03/2024Christopher B.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Beck,

Thank you very much for this excellent review!
We are very pleased that Mr. Ammer was able to look after you so professionally!
Competent and good handling is very important to betterhomes.
We are pleased that you were able to have this experience with us.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Jaschinski, Roman

Our personal thanks go to Mr. Jaschinski, who was always on hand with help and advice, was always available for us and was able to clarify all our concerns to our satisfaction. We are very satisfied and are looking forward to our new home!
Keep up the good work!

P.S.: As I was not the client/contract partner myself, I can't say anything about the quality of the price-performance ratio, so I gave a neutral rating on this point.
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Customer review & rating for:
Betterhomes Deutschland GmbH
20/03/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your great review!
We are very pleased that Mr. Jaschinski was able to provide you with advice and assistance.
Good support is very important to betterhomes!
Great to hear that you have found your dream home, we wish you all the best in your new home!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Müller, Dominik

Mr. Müller gave me excellent advice and implemented my interests perfectly.
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Customer review & rating for:
Betterhomes Deutschland GmbH
15/03/2024Emine G.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Genc,

Thank you very much for your great 5-star rating!
We are very pleased that the cooperation with Mr. Müller was such a complete success and that your interests were perfectly implemented. If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kapoor, Wirschad

Office could be arranged quickly
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
09/03/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this super 5-star rating!
We are very pleased that Mr. Kapoor was able to arrange your property quickly and easily.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Claus Ammer is very friendly and competent. I would recommend him to others.
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
09/03/2024A.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Anzelm,

Thank you very much for your excellent review!
We are very pleased that the collaboration with Mr. Ammer was a complete success.

Kind regards
Your betterhomes team
4.00 out of 5
Good
Recommendation
employee: Ammer, Claus

-Quick support in all questions
-Quick, uncomplicated communication and fast action
-didn't have to do anything big...everything was sorted out almost by itself
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Customer review & rating for:
Betterhomes Deutschland GmbH
02/03/2024Sascha G.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Götz,

Thank you very much for your excellent review!
We are very pleased that you were so satisfied with Mr. Ammer's fast and competent way of working.
Fast yet high-quality processing is very important to betterhomes. We are pleased that you were able to have this experience with us.

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kerler, Miriam

Ms. Kerler handled the sale of our house for us in an absolutely professional manner and with the highest level of commitment. The personal area in the Betterhomes customer portal provided us with complete transparency at all times and gave us insight into inquiries, communication and appointments between our estate agent and the interested parties. In this way, we were wonderfully involved in the process whenever we wanted to be!
Many thanks to Ms. Kerler says the Terhalle family from Hamburg!
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
01/03/2024Familie T.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Terhalle family,

Thank you very much for this excellent review!
We are very pleased that Ms. Kerler was able to guide you through the placement process so flawlessly with her dedicated and professional approach!
Transparency is incredibly important to betterhomes. This is exactly why we set up the customer portal, so that our customers are always up-to-date. It's great to hear that you had such a great experience with it!
If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
Very competent and reliable, gladly again
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
29/02/2024Robert B.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Bauch,

Thank you very much for this great review!
We are very pleased that you rate our service as competent and reliable.
Exactly these points are very important to betterhomes!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

Mr. Ammer was always a friendly and competent contact person. Many thanks for that
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
29/02/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your outstanding 5-star rating!
We are pleased to hear that the cooperation with Mr. Ammer was so satisfactory.
A competent way of working is very important to betterhomes! We are delighted that you were able to have this experience with us!

Best regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Ammer, Claus

I was very satisfied with Mr. Ammer. He was always available and very communicative. Everything went smoothly. He made a great effort to adapt his schedule to the viewings of our property. I would definitely recommend him!
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Customer review & rating for:
Betterhomes Deutschland GmbH
28/02/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this excellent review!
We are very pleased that you were so satisfied with Mr. Ammer's professional approach.
It is very important to betterhomes that the communication and scheduling fully meet the wishes of our customers. It is therefore all the nicer to hear that everything went smoothly.
We are very happy about the recommendation!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Schüffler, Richard

Very good advice and support from the estate agent Mr. Schüffler. We can recommend him with a very clear conscience.
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Customer review & rating for:
Betterhomes Deutschland GmbH
26/02/2024Anette L.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Ms. Lutty,

Thank you very much for your recommendation and the great 5-star rating!
We are very pleased that Mr. Schüffler was able to convince you with his competent way of working at betterhomes.
Conscientious customer care is very important to betterhomes!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Schüffler, Richard

We were particularly satisfied because our estate agent, Mr. Schüssler, was always responsive and our wishes and ideas were taken into account with complete satisfaction.
Yours sincerely, the Stade family
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Customer review & rating for:
Betterhomes Deutschland GmbH
25/02/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customers,

Thank you very much for your great 5-star rating!
We are very pleased that the cooperation with Mr. Schüssler went so smoothly and satisfactorily.
Transparency and good communication are very important to betterhomes, so it's even better to hear that the brokerage of your property met your wishes and expectations!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Lanzenberger, Mario

The collaboration was a pleasure
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
23/02/2024Stefan H.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Haberkorn,

Thank you very much for your 5-star rating!
We are delighted that the collaboration with Mr. Lanzenberger was a complete success!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Kassing, Christoph

Mr. Christoph Kassing impressed me with his diligence and reliability.
He was always in contact with me and noted everything down clearly and comprehensibly.
Simply to recommend
Thank you Mr. Kassing and the whole Betterhomes team.
S.Hadzipasic
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Customer review & rating for:
Betterhomes Deutschland GmbH
22/02/2024Sejad H.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for your excellent review!
We are very pleased that the cooperation with Mr. Kassing was so satisfactory.
Reliability and commitment are very important to betterhomes. We are delighted that you were able to have this experience with us!

Kind regards
Your betterhomes team
1.00 out of 5
Poor
employee: Schröder, Richard

There was no viewing appointment.
Estate agent had no time and could not remember the selected date.
Promised callback from him did not come either.
Sales strategy very questionable and unreliable.
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Customer review & rating for:
Betterhomes Deutschland GmbH
16/02/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

We appreciate your candid words about your experience with our broker.
We are sincerely sorry to hear that your expectations were not met.

In order to better understand the issues mentioned and respond appropriately, we need more information from you. Unfortunately, you did not leave any contact information, which makes direct communication difficult.

Please take a moment to contact us at customerfeedback@betterhomes and provide us with more details about the incidents mentioned.

We are committed to meeting your expectations and regaining your trust. Thank you in advance for your cooperation.

Yours sincerely
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Wiegner, Hans

Mr. Wiegner provided very good and courteous advice and coordinated the appointments.
The conclusion of the sales contract was very well accompanied by Mr. Wiegner.
We were very satisfied.
Ch. Kirstein
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
12/02/2024Anonymously
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear customer,

Thank you very much for this great 5-star rating!
We are very pleased that Mr. Wiegner was able to successfully assist you with the sale of your property thanks to his structured and courteous way of working. If you are satisfied, so are we!

Kind regards
Your betterhomes team
5.00 out of 5
Excellent
Recommendation
employee: Bulut, Can

I can only recommend Can Bulut was very satisfied throughout the whole time of marketing and can only recommend that he does a very good job as well as in marketing and is always ready for his customers. He does his job 100% and always wants to satisfy his customers.
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Customer review & rating for:
Betterhomes Deutschland GmbH
10/02/2024K.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Kwiek,

Thank you very much for your excellent review!
We are very pleased that you were so satisfied with the competent work of Mr. Bulut and that you recommend him to others!
Full commitment to satisfy our customers is very important to betterhomes.
It is all the better to hear that you were able to have this experience with us.

Best regards
Your betterhomes team
4.50 out of 5
Excellent
Recommendation
employee: Kapoor, Wirschad

Super service and nice advisor
Show original
Customer review & rating for:
Betterhomes Deutschland GmbH
09/02/2024M.
BETTERHOMES Deutschland GmbH Comment from BETTERHOMES Deutschland GmbH:
Dear Mr. Motori,

Thank you very much for your great review!
We are delighted that the collaboration with Mr. Kapoor was such a complete success.

Kind regards
Your betterhomes team
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All reviews and experiences about BETTERHOMES Deutschland GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 25/08/2016  |  Last update: 09/04/2024   |  Report profile

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