Booksana.com

BOOKSANA - Your expert for SPA& Wellness and spa trips!

Booksana.com
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.73 out of 5
Excellent
333 Reviews
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Booksana is a brand of SPABooking 24 GmbH. We are an online company that mediates spa and health travel. So, by entering their desired medical treatment, they can easily find the best spas for themselves, compare prices and make the booking...
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Booksana.com
Leipziger Platz 15
10117 Berlin
Germany
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Booksana Team

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98% Recommended
5 stars 224
4 stars 61
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.76)
Cost-performance ratio
Excellent (4.67)
Location
Excellent (4.80)
Top competencies

Customer loyalty

4.72 out of 5
43 Reviews

Professionalism

4.66 out of 5
41 Reviews

Professional demeanour

4.63 out of 5
32 Reviews

293 Reviews on ProvenExpert.com

4.73 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
From the booking to the door-to-door transfer to the on-site support, everything went very well!
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
19/04/2024Anonymously
4.67 out of 5
Excellent
Recommendation
I was very satisfied with the organization of the journey to the spa hotel Olymp 2 and with the food and accommodation. I liked it very much. I will definitely go there again.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
18/04/2024Jutta M.
4.33 out of 5
Good
Recommendation
Radon baths very relaxing, staff very friendly, buffet at meals very varied,

Massages good, unfortunately the masseuse did not speak German but only English,
Unfortunately, several treatments started at 7.00 a.m., so it was not possible to sleep in.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
11/04/2024Hüttenhofer M.
4.00 out of 5
Good
Recommendation
As stated on the internet, we found everything! Price-performance ratio very good!
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
04/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Satisfied all round.
Everything went really well
It should also be noted that a free bus ticket in Marienbad is provided for the duration of the stay.
is provided for the duration of the stay
The treatments could be more extensive and not the same for all guests.
There was no detailed consultation with a doctor.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
23/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The proximity to the Baltic Sea was particularly good, the service was great and the food was excellent, especially the Polish dishes. Wellness and swimming pool were great. We will book again.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
20/03/2024Siglinde H.
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the hotel, the spa services and the food.
It was all in one place, highly recommended. I will definitely use it again.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
20/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
My accommodation was great, the food varied and very tasty, the treatments very professional, the home pick-up was perfect, drivers friendly and helpful, the staff at the hotel were also very friendly and helpful.
What I missed a bit was that there was no bar in the hotel and that there were hardly any events. But I suspect that this is different in the summer.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
14/03/2024Birgit S.
3.67 out of 5
Good
Recommendation
Unfortunately we were informed very late, only after asking! about the overbooking of our hotel. The replacement hotel was quite good, but didn't have everything like the originally booked hotel
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
09/03/2024Gabriele G.
5.00 out of 5
Excellent
Recommendation
Uncomplicated booking, very good price-performance ratio, nice hotel in a good location
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
06/03/2024Angela E.
4.67 out of 5
Excellent
Recommendation
It was our first spa vacation and we were very satisfied with everything. We had a very nice room, not far from the spa treatments. The staff were extremely friendly and helpful, whether in service, reception, room cleaning or during the spa treatments. We had half board and were served a very varied, attractively presented breakfast and dinner every day, with lots of fresh fruit and vegetables. We didn't miss anything. The swimming pool was also impressive, with a pleasant water temperature and not so icy cold. We would love to come back
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
28/02/2024W.
5.00 out of 5
Excellent
Recommendation
Service, friendliness and professional service providers in sport, service, cuisine!
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
28/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Fast response, problem-free communication, good price - I was very satisfied with my two bookings.
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Customer review & rating for:
SPABooking 24 GmbH
22/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Hotel room was a bit outdated but for the price completely acceptable and you are only there to sleep anyway.
Service, food and the treatment were very good.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
21/02/2024J.
4.00 out of 5
Good
Recommendation
Treatments were good, fruit selection could be better
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
15/02/2024E.
4.00 out of 5
Good
Recommendation
I had booked my trip in January 2024 as a 7-day cure
with half board and 2 treatments per day at Hotel Olymp 4 via Booksana with my own arrival and departure. Everything was as I had expected, uncomplicated. The stay at the hotel was very nice, the room was clean and large for one person, with a balcony. The staff was nice, the food tasted good. The wellness area
was fabulous. The fitness area was in the underground parking garage and not necessarily inviting. I would book through Booksana again!!!
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
13/02/2024K.
5.00 out of 5
Excellent
Recommendation
Unfortunately, we were given a hotel that had a technical fault in the wellness area when we arrived. This meant that the sports area, swimming pool and sauna were closed during our entire stay, which was very upsetting. A wellness vacation without a wellness and sauna area is not a wellness vacation.
After a call to customer service, we were helped within a few hours. We were given a different and higher quality hotel at no extra cost. Our supervisor Kamil took excellent care of us and our vacation was a complete success. We will definitely book through Booksana again if we go to the region again. Thank you for the quick handling of our requests.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
08/02/2024Anonymously
4.33 out of 5
Good
Recommendation
The bedroom is too small.
It can hardly be darkened
There is always a draught at the head as you sleep facing the window.
The use of the swimming pool is not ideal. Spontaneous visits are hardly possible.
Parking spaces for the car should be booked in good time.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
31/01/2024Anonymously
4.00 out of 5
Good
Recommendation
Everything was to our complete satisfaction, good care, friendly and competent support
.
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
31/01/2024Ottilia B.
4.67 out of 5
Excellent
Recommendation
Was a nice vacation, the portal booker responded to our wishes and looked for something good for us
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Customer review & rating for:
Booksana.com- unsere Leistungen, d.h. Beratung, Vorbereitung und Durchführung Ihrer Reise jetzt bewerten!
25/01/2024Carola K.
40 Reviews from
1 other source
4.70 out of 5
Excellent
4.70 out of 5
Excellent
40 reviews on Google
 
14/06/2023
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All reviews and experiences about Booksana.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/08/2018  |  Last update: 19/04/2024   |  Report profile

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