The support for my request was catastrophic, I made the request for an extension in May 2023, and in August, after several requests, someone made an effort. And then, no responsibilities, changing contact persons.
No availability, just voicemail or out-of-office assistant.
However, when it was finally clarified in the fall and an offer was available, I was able to order.
Then there was some movement, but then came plans of the roof where the PV modules were mounted at the neighbor's despite my design drawing and site inspection.
Next came the agreed installation date, I had extra vacation, but when I asked, I found out that the date had been canceled due to bad weather, but without informing me.
The roof installation then went smoothly,
The electrical installation also went smoothly, with a good and friendly appointment.
The only problem is that I can now only use 50% of the storage instead of 70%.
You will understand that I cannot make a great recommendation here, of course.
especially since I already had similar problems during the installation and commissioning of my main system at the end of 2022.
MFG. U. Schneider
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