CSB Schimmel Automobile GmbH

What a fabulous service. I've been using CSB Bernau for 25 years and am still delighted.
Now unfortunately the warranty is over and promptly an engine control problem. So I went to the workshop in Bernau without an appointment. Workshop foreman Mr. Hahn took care of the problem, put me and the vehicle in between and after three days the repair was done. The entire staff, from reception to the workshop, is very competent and friendly. I would be happy to have a Mitsubishi from CSB Bernau again (but hopefully you will have to wait a little longer).

If I want to buy a vehicle again, I will turn to Mr. Sven Schlösser with confidence.
The salesman is highly recommended. He took care of all matters. Appointments and agreements were kept. Exceptional service regarding collection, you don't often experience this.
5 stars, more is not possible.

I purchased a Hyundai Kona today. I would like to take this opportunity to thank Mr. Ohlmeier for his competent handling of the purchase. Whether from the first conversation at the Schimmel dealership, in between by phone or then at the handover of the car, everything went very correctly. Thank you very much!!! A. Büchel

Thanks to CSB Schimmel Automobile in Berlin Schöneweide.

Great workshop staff and team. Highly recommended!


A satisfied Hyundai customer.

We bought a Hyundai Tucson from Mr. Bast
from Mr. Bast. Mr. Bast gave us friendly and competent advice. The handover of the vehicle was also carried out according to our expectations. We would like to thank Mr. Bast for his excellent service. Siegfried and Ellen Taulien.

I bought the new MG HS from the salesman Mr. Dumke at the branch in Bernau. It was a very pleasant sales atmosphere, the offer was right and I received a fair purchase price for my Kuga. Even if the delivery is still a little delayed, there is a 5-star rating for the dealership and especially for the MG SELLER, Mr. Dumke, a very clear recommendation.

My MG4 Luxury, which was delivered in July 2023, obviously has software problems. After an initial update in November 2023, it was no better. As the list of defects grew longer and longer, I asked for a new appointment at the beginning of December, which I could only get for January 15, 2024 for capacity reasons. On this day, my complaints were recorded, but at the same time I was told that there would be no qualified employee available to deal with the matter in the next few days/weeks. I went back home with the promise that the garage would call me as soon as they could. 10 days later, the garage called back and recommended that I speak to the salesman at the time, who was very familiar with the car. He said that he could certainly help me with a remote diagnosis, because it was probably just an operating error. During the phone call, the salesman offered to take the car to Bernau for another software update.
However, I didn't want to drive this long distance. So I called Hohenschönhausen again on January 30 and asked to speak to the service manager responsible. Unfortunately, this was not possible. Once again, I was promised a callback....
A vehicle that doesn't keep its promises is of no use. I had opted for the more expensive Luxury variant because of the "great software". If the problems cannot be solved, I would like to return the vehicle.

Since day 1 you get your personal advisor/agent, who is available via SMS/WhatsApp or by phone call. The interaction was always very professional, but also relaxed, friendly and personal.
I bought the Hyundai i20N (new car) and am overwhelmed. It is much more extreme (in a positive way) and more powerful than what you see in videos. The driving experience is amazing.
The price/performance is a 10/10! With other brands you can only get the same thing from 40,000 euros, whereby the i20N fully equipped is rounded up at 32,000 euros. Workmanship TOP, sound TOP, sound system TOP, service TOP - I can highly recommend the dealership in Hohenschönhausen!

Had my car repeatedly inspected at CSB. The inspection was carried out faster than scheduled and I was informed promptly about the expired HU and got my car back the same day.
I am delighted and will continue to entrust CSB with my vehicle.

I had an accident some time ago that was not my fault. The body shop and plumbing company gave me great support right from the start. Super fast repair. Great service. Special thanks to Mr. Schwerdtfeger and his predecessor. If you should have a problem with your Hyundai, I can only recommend Schimmel. Thanks for that! You are the best!

I came to Autohaus Schimmel in Spandau by chance. I had a very friendly and detailed conversation with Mr. Kariton. The Hyundai i10 I was interested in was then brought from Lichtenberg to Spandau. After a test drive and inspection by my "old garage", I decided to buy. The purchase process was very uncomplicated. I had been able to give my old car in payment. This also went smoothly!
After I drove my new car for a week, I had many questions, which Mr. Kariton answered very friendly, detailed and competent. I would and will definitely recommend the dealership.
Sabine S. from Spandau

My name is Rainer Krüger and I had ordered my hydrogen vehicle Hyundai Nexo for 20,000 km inspection at CSB in Hohenschönhausen! The organization of the administration of the telephone appointment, the vehicle acceptance with order opening as well as the handover of the vehicle after the workshop run with all organizational details to be processed, was work with high quality! By the processing of necessary service actions (of course, the parts had been ordered after the telephone appointment), now also no control lamps lit up, the vehicle ran 1a and was from the ambience, like a new car! A big thank you for everything to the KD acceptance and workshop team!

Today we have picked up our Bayon, it was the 2nd appointment, this time everything has worked to our complete satisfaction. I would like to praise mention that our seller has personally engaged for us. He was able to fulfill all wishes and get the best conditions for us. Many thanks for the good support Mr. Daniel Ohlmeier from family Schuchardt.

I bought my car (value: over 50,000€) in the Spandau branch a few weeks ago.
Have noticed that water collects between the driver's door and frame and am there yesterday to discuss the issue with the workshop master.
After this has me there more than 20 min wait, I am told that for bodywork problems I am to HOHENSCHÖNHAUSEN!
The workshop master is boniert, autocratic and the most unfriendly thing I have experienced so far.
Will certainly not buy a car again there let alone bring my car to the workshop!

I actually wanted a Hyundai, but 9 months waiting time was too long. Then Mr. Bast offered me the Eclipse Cross PHEV and arranged a test drive. After that the decision was made, it should be him. Now I have already bought the fifth car from Mr. Bast in Bernau. At least one more to come.

The colleagues in the workshop have no idea about electric cars. I was there four times in 2 weeks with my car and they could not or would not help me or listen. Each time only a SW update was made, although it was clear that it will not bring. The error reappeared immediately after pickup. If you can't charge an electric car or the charge stops you can't use it. But they didn't care about that. Also on my hint that the nearest HPC charger is 1.5km away to readjust my error, comes only the answer, "for this we have no time". I am a service provider myself and cannot afford to do this to my customers.
I was directly afterwards in another Hyundai workshop, where I was treated very well from the beginning and errors were found directly during the readout ...

I am very satisfied with the dealership.
All employees are friendly and competent.
I was particularly impressed with Mr. Bina during my last repair. The conscientious examination of the cause of the fault showed that it was a warranty case. That naturally strengthened my trust in the workshop.
Five stars from me and I can really recommend this dealership.
Thank you very much.
Carola Asbeck

I bought a car at the Schimmel dealership and assumed that, especially in this day and age, a small "give away" would bind the customer to the dealership. It could also have been the charging card for a discounted charging rate. Nothing of the kind. I know that other car dealerships (Hyundai, etc.) practice them this way. Since nowadays electric cars are not exactly cheap, I assumed, as it is common in car dealerships in Potsdam, for example. Unfortunately, I was disappointed and there was only the usual bottle of champagne, instead of a mobile charger. Here should be improved after. I would recommend the dealership further, but with the reference to what I just wrote.

Ordered my new car today! I am already looking forward to it! Mr. Litzinger took a lot of time for us, his advice was top and his apprentice was also very attentive and friendly.
Many thanks says K. Reimann

Unfortunately, I had a very bad experience. Afterwards and due to further information, the negative impression remains that an expensive, possibly unnecessary repair was made, which would not have been necessary to that extent. Disappointing was also to some extent the associated advice and service. I was a long-time customer. My trust is gone and I will look for another workshop.