You can rely on René 100%. As an example, I can cite our stolen bikes during our vacation. The settlement with the insurance and all the effort around it he has done super, so that we had no stress at all and the insurance has paid quickly. It is the same with all other problems that have arisen so far.
Unfortunately, I had to deduct one star for customer service. This is not to say that I am not satisfied with René, but it took me personally now and then with the answers to my questions too long.
Otherwise, everything else is really top. Can René recommend 100%, which I have already done several times:)
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