The seller did not seem to be very interested in a real consultation.
Because there was no other way I had sent my wife ahead and she was left relatively alone without the advantages or disadvantages of the devices considered Anzusprechen (washing machine and dryer) and even when I was about 15 min later in the store came nothing.
Delivery lasted aich 1.5 weeks, after much back and forth was agreed as the last customer to be delivered 16/17 clock.
In fact, the delivery was much earlier so that it was a coincidence that someone was at home and the people said the info last customer they had not had and that if no one had been there a new appointment would have had to be made.
The exchange and assembly then worked well.
With kind regards
Once and never again.
Bought a washing machine that was unfortunately defective.
No exchange or complaint possible in the store Groß Hehlen.
Statement from the seller: That's stupid that there is water leaking.
Have to contact the manufacturer.
So for days no washing machine
Here the service is written small! Device given for repair, then received back without cables. Should buy the cables themselves according to service staff, because I have not contacted him within a week. Very unfriendly. The device a senior phone belongs to my mother who lives in Celle, I come from outside. When I have time to pick up a device and when I open it can hardly be dictated to me.
Nach betreten der entsprechenden Abteilung wurde ich gleich von einer Mitarbeiterin angesprochen, die sofort ihre Hilfe anbot . Als ich ihr Angebot zunächst ausschlug, wies sie darauf hin, wo sie andere Arbeiten erledigte. Ich hatte einen Rasierer, der mich interessierte gefunden und musste die Verkäuferin doch zu mir bitten, da ich noch einige Fragen hatte. Sofort unterbrach sie ihre Tätigkeit und kam mir freundlich zur Hilfe. Ich war so positiv überrascht, denn so etwas passiert in vielen anderen Märkten viel zu selten. So eine freundliche und dazu noch kompetente Beratung muss weiter empfohlen werden.
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Profile active since 24/01/2017 | Last update: 07/02/2017
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