I rented my furnished apartment to a close, trusted business partner/company that I have known for years, based on a recommendation from Kensington Finest Properties International Berlin-Südwest. During viewings by the estate agent with various interested parties, it happened that they forgot to lock the door. (Current crime statistics: Berlin had the most residential burglaries in Germany in 2023!) Lights were forgotten to be switched off, so that it was sometimes on day and night for over a week until another viewing took place or my mother came by for flower care/airing. (Not only unnecessary costs, but also an acute fire hazard due to the lamps overheating). Since the 4th month of renting to the highly recommended long-term business partner, no rent has been paid (the first 3 gross rents went almost entirely to Kensington as commission). Things have been stolen from the apartment, furniture/dishes broken, sockets ripped out of the wall, etc.. The apartment is being sublet to several different people without permission. Eviction proceedings are underway... Unfortunately, the bad image of estate agents has been confirmed for me. From an estate agent's point of view, I would probably have recommended the company as a tenant, as you have a good customer to whom you can permanently rent new properties due to eviction suits. However, such business practices are not in the interests of the owners! For me, never again Kensington Finest Properties International Berlin-Südwest!!! My complaint to the branch manager was also met with a shrug of the shoulders - commission received, issue settled! 👎
I wonder if the review will even go online.
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Translation
We are very pleased that our service has been so well received by you. We will be happy to continue to be there for you and provide you with advice and assistance.
Brian Krüger and the KENSINGTON Berlin City-West & Havelland team