Kreuzfahrt-Planer

Marita Hansel | Reisebüro Georgsmarienhütte | Cruise Ocean, River, Rail

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Welcome to the fascinating world of vacation on the water! We are all about unforgettable adventures on the waves of the world's oceans. The Cruise Planner is more than just a travel agency - we are your personal trailblazers for extraordinary...

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Kreuzfahrt-Planer
Oeseder Straße 79
49124 Georgsmarienhütte
Germany
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Kreuzfahrt-Planer VuV GmbH; Kreuzfahrt Reisebüro Marita Hansel

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Review from 26/11/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Performance
Top competencies

Customer loyalty

4.68 out of 5
44 Reviews

Professionalism

4.84 out of 5
32 Reviews

Expertise

4.71 out of 5
34 Reviews

226 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Wir fühlen uns bei Frau Hansel sehr gut aufgehoben.
In sehr netter, gemütlicher Atmosphäre versteht sie es jederzeit unsere Wünsche und Anliegen kompetent und unkompliziert umzusetzen.
Customer review & rating for:
Kurze Buchung - kurzes Feedback
26/11/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank für die lobenden Wort :-))) Wir werden auch weiterhin alles dafür tun, damit Sie sich bei uns wohlfühlen!
5.00 out of 5
Excellent
Recommendation
Super Beratung und Empfehlungen für unsere 1. Kreuzfahrt.
Super netter Kontakt.
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
23/11/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Ganz lieben Dank :-))) Wir freuen uns auf viele weitere Kreuzfahrten! ;-)
5.00 out of 5
Excellent
Recommendation
Top advice, nice atmosphere.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - Feedback
03/11/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review and we are delighted that you enjoyed your stay with us.
4.25 out of 5
Good
Recommendation
Preparation and planning of the trip, service and performance during the trip met our expectations. We would book again through Kreuzfaht-Planer. (As a note, shore excursions are booked quickly and can hardly be booked on board)
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
27/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you for your rating. We assume that you awarded the stars for quality, performance and execution to the shipping company. If not, please let us know what we can do better as a travel agency.
5.00 out of 5
Excellent
Recommendation
Mrs. Hansel took a lot of time and gave us detailed, competent and friendly advice, taking into account our individual situation and ideas.
We would like to say thank you and will gladly make use of her advice and services again.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
27/10/2024K.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the praise and the great review. We look forward to the next time!
5.00 out of 5
Excellent
Recommendation
As always, everything went really well 👍.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
18/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
We are very pleased and thank you for the great rating :-)))
5.00 out of 5
Excellent
Recommendation
We were informed about all the possibilities and types of ships. We were also told what we could imagine.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
14/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) I look forward to hearing whether you are satisfied with my recommendation and will be happy to hear from you when you are back.
5.00 out of 5
Excellent
Recommendation
It was a really great trip with very beautiful destinations. Unfortunately, Bornholm was canceled due to bad weather. Instead we went to Karlskrona. That was also very nice. We liked the ship and the staff were very nice and attentive.
All in all, it was much quieter than on the Nova or Cosma. There were few children on board, but more older ones.
Warnemünde as a departure point was a dream! Accompanied by harbor ships, setting sail was a great experience.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
11/10/2024Nicole H.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the detailed comment! This is certainly helpful for future customers. Note RSB: The trip was on the AIDA MAR.
5.00 out of 5
Excellent
Recommendation
Thank you for your help!
As expected, uncomplicated and reliable.
LG
Katrin and Dvrn
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Customer review & rating for:
Kurze Buchung - kurzes Feedback
06/10/2024Katrin D.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
A heartfelt thank you to our very dear customers :-)))
5.00 out of 5
Excellent
Recommendation
The consultation was very comprehensive and competent. Adequate time was taken to find the best offer based on our wishes and ideas. In the weeks leading up to the start of the trip, our questions were always answered in a friendly and timely manner and the travel documents were prepared. Conclusion: "reliable and competent- gladly again"
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
27/08/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the extensive and above all very good rating :-))) We are very happy about it and it is certainly also helpful for other customers.
5.00 out of 5
Excellent
Recommendation
Because everything was just right.
Thank you very much.
Brigitte Schmechel
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
23/08/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your review :-))) If everything went well, then we are particularly pleased!
5.00 out of 5
Excellent
Recommendation
Mrs. Hansel took great care of us. Her great advice led to an unforgettable cruise experience. Thank you very much!
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
12/08/2024M.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
We are delighted - thank you very much for the great rating :-)))
4.00 out of 5
Good
Recommendation
We couldn't go ashore in Gotland, wind force 9.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
06/08/2024Franz D.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Many thanks for the review. It's a shame that Gotland didn't work out for you. Unfortunately, this "problem with Visby/Gotland" exists and we inform you about it in every consultation.
5.00 out of 5
Excellent
Recommendation
The route is very beautiful - great scenery - great harbors. Unfortunately, we had pretty bad weather in Molde and Eidfjord. But there's nothing you can do about that.
We didn't like the Aida Perla that much. The theater is very badly laid out. Far too few seats with a direct view of the stage. There are also too few seats with a table for playing board games. It was often difficult to get suitable seats as there were many families with children on board and a lot of games are played in the evenings.

Otherwise it was very nice as always. The staff are very helpful!

However, booking excursions directly through Aida is now almost impossible for a family to afford. They have become quite expensive. It was good that we were able to do everything on our own at our ports.



We will definitely go again...maybe try Mein Schiff...



When the time comes, we'll let you know



greetings Monika Averbeck
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
05/08/2024Monika Beate A.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for the great rating and the detailed report. Until the next cruise consultation, maybe on the MEIN SCHIFF.
3.80 out of 5
Good
Recommendation
Because I was well advised and Mrs. Hansel tried to meet my wishes, but this did not work out 100%. Therefore not a very good.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
02/08/2024Manfred D.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your frank opinion. I would have liked to have booked the (more expensive) cabins of my choice, but these were no longer available due to the short notice of the booking. Unfortunately, my consultation gets a star deduction for this :-(
5.00 out of 5
Excellent
Recommendation
We felt that we were in very good hands.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
29/07/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) I'm delighted!
5.00 out of 5
Excellent
Recommendation
Hello, please excuse the late response. We had a very nice week on the Aida Nova Comedy Cruise. The comedy always had its performance at 9pm in the Theatrium where you couldn't get a seat at 8pm because many visitors had already sat there at 6pm and reserved for others, unfortunately it was no longer possible to get a seat, we then, like many others, went to the cabin and watched the show on TV. As the ship was fully booked, the people at the bar were very busy and sometimes it took a little longer for us to get our drinks. But we took that into account. What we also found really great was that the comedy people walked between us passengers the whole week and even ate in the buffet restaurant. We found out later that Aida had arranged this with them and everyone was allowed to come and have their photo taken with them and they were all in such a good mood. 👍 We didn't leave the ship in Arhus because of the bad weather, we passed the time on the ship and we didn't have a long time even the child was thrilled. Copenhagen, sea day and Kristiansand we had really nice weather felt almost like in the Mediterranean. We visited the harbor lounge on the ship where we learned interesting stories and sights about Denmark and Norway, we visited all the sights in the countries as we were on our own in Copenhagen and Kristiansand. In Oslo it was unfortunately very rainy and we had previously booked a trip to the ski jump and the view was unfortunately not so nice but still very interesting to get to know the city, definitely worth another trip for me. On the last day we were in Skagen where we stayed on the ship because of the weather and the short layover time until 2pm.
We have fallen in love with Norway and would love to do a fjord tour with Aida that includes Geiranger or where you can take a trip there, if there is such a thing. We only know the Nova so far and could also imagine the other child-friendly ships like the Perla and Prima.
We had an all-round carefree and wonderful vacation with Aida with a happy child.

Many thanks again for the care!

With kind regards
Nadine Wagner
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
23/07/2024W.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Wow, thank you so much :-))) for this long report. You get the gold medal for the longest travelogue in our ratings! And I look forward to being able to advise and support you again on your next cruise with AIDA to Norway. Please get in touch, as the cruises are already bookable until 2026. And the earlier you book, the better the cabin!
5.00 out of 5
Excellent
Recommendation
The absolutely competent advice down to the smallest detail, everything was perfect on our cruise, it was the right ship, the right excursions, in short everything. Therefore, because of the competence, we would recommend the cruise planner at any time and to anyone.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
23/07/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for making us your number one. We appreciate your great feedback!
5.00 out of 5
Excellent
Recommendation
Very keen to fulfill all customer wishes
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
22/07/2024Wunderer B.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) We can't do magic, but if it's within our capabilities, we fulfill all customer wishes.
5.00 out of 5
Excellent
Recommendation
It was a very nice consultation and all questions were answered patiently:)
Anytime again.
We are now really looking forward to our cruise
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer - Feedback
22/07/2024M.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the great review :-))) A calm conversation is always part of our service! As is our patience - first-time drivers often have lots of questions, which we are always happy to answer.
43 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
19 reviews on Google Maps
 
26/11/2023
5.00 out of 5
Excellent
19 reviews on Google Maps
 
20/11/2023
5.00 out of 5
Excellent
2 reviews on Yelp
 
05/03/2023
5.00 out of 5
Excellent
2 reviews on golocal
 
03/05/2021
5.00 out of 5
Excellent
1 review on Facebook
 
23/07/2020
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* All reviews and experiences about Kreuzfahrt-Planer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 30/04/2021  |  Last update: 30/11/2024   |  Report profile

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