medicalfly

Medical tourism agency

medicalfly
CUSTOMERS' CHOICE 2023
TOP SERVICE PROVIDER 2023
4.84 out of 5
Excellent
948 Reviews
Contact information
Mediation agency for medical tourism

Thanks to our many years of experience as a leading company in medical tourism, you will benefit from excellent mediation and travel organization of treatments in Turkey. Our professional staff in Germany and Turkey guarantees you first-class support throughout the entire process.
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Contact information

medicalfly
Behaimstraße 21
10585 Berlin
Germany
Directions

Contact person
medicalfly GmbH

Images & Videos

Opening hours

Tuesday 09:00 am-07:00 pm
96% Recommended
5 stars 45
2 stars 0
1 star 1
Excellent (4.79)
Cost-performance ratio
Excellent (4.56)
Top competencies

Professionalism

5.00 out of 5
5 Reviews

Customer focus

5.00 out of 5
5 Reviews

Efficiency

5.00 out of 5
5 Reviews

48 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
A super professional, nice & reliable team!
I am glad to have arranged my surgery through Medicalfly.
Many thanks to the entire team and especially to the dear Betül in Istanbul!
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Customer review & rating for:
medicalfly
29/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
They Kolleg:innen from medicalfly are very friendly and reliable. I was always well advised and they had patience with me haha.
The surgeon is also top I can really only recommend. I am soooooo mega satisfied and happy !!! Thank you medical Flyyy <3
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Customer review & rating for:
medicalfly
29/05/2023Anonymously
4.80 out of 5
Excellent
Recommendation
I was particularly satisfied with the on-site care. Outside the hospital was very well cared for and in the hotel was regularly visited by a nurse. I am very satisfied with the result and would recommend Medicalfly.
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Customer review & rating for:
medicalfly
29/05/2023M.K. S.
5.00 out of 5
Excellent
Recommendation
Medicalfly I recommend because you feel particularly well taken care of from also corresponds.
The friendliness, the cooperation that is brought forth is simply indescribably beautiful. The aftercare continues and this is not a matter of course therefore highly respectful rating awarded. Thank you for everything and hope for more satisfied patients like me. :)
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Customer review & rating for:
medicalfly
01/05/2023Merve e.
5.00 out of 5
Excellent
Recommendation
It was all around top organized and planned . DrEgemen is a super surgeon, and Sevgi was my confidant and contact person from the beginning. She has made everything possible for me , great conversations we had . The dear Betül on site was my translator and has always cared very sweetly. I am very happy and satisfied with all. Thank you all very much 🤍
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Customer review & rating for:
medicalfly
19/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
There are a lot of people behind medicalfly. I have met only a fraction of them and they were all super nice, very sympathetic and I am glad to have met all these people. I had a stomach reduction performed in Istanbul. Already the whole organization and the contact with Bahar was great. When we arrived in Istanbul, we were greeted by the lovely Betül. Betül accompanied me everywhere and translated. But also with English the communication worked great.
Afterwards I met my doctor Dr. Ozan Sen. A really likeable, dear doctor who took away my fear in advance. The entire staff in the hospital was super helpful, sweet, always immediately on the spot. My companion was also well taken care of and always informed. After the hospitalization we came to the Naz City Hotel for 2 days. The hotel was ok (a bit expensive), but unfortunately we didn't like the area around the hotel. It was not a nice part of town. But we were not there for vacation.
Everything was super organized from start to finish. The transfer always picked us up on time and brought us to the control as well as to the airport.
The dear Fadime is now looking after me for another 2 years in terms of nutrition and I am looking forward to it. I can always ask her questions and she always helps me promptly. Especially in the beginning after such a stomach reduction many questions arise.
I am glad and happy to have taken this step with medicalfly and thank you again to all the lovely people who have supported me during this time. You are a great team. Many thanks also to my doctor Dr. Ozan Sen.
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Customer review & rating for:
medicalfly
19/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Great team, great doctor I can only weiterempfehlen👍🏼 and I am very satisfied ♥️
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Customer review & rating for:
medicalfly
13/04/2023Mahabad A.
5.00 out of 5
Excellent
Recommendation
I arrived with my family on Thursday.we were received very friendly.I would always choose Medicalfly again. I felt from A-Z in very good hands. Professor Dr. Onur Egemen a super doctor. Thank you very much for really everything. 🙏🙏🙏
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Customer review & rating for:
medicalfly
12/04/2023F.
5.00 out of 5
Excellent
Recommendation
I will definitely recommend every Medicallfly.
So nice so helpful but all I am so glad I got to know you guys.
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Customer review & rating for:
medicalfly
08/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
As a patient who has had such a procedure for the first time, I can only praise the entire team.
The on-site supervisor (the lovely Betül), who also speaks fluent German, was available around the clock, answered all questions, was always at our side and took away any fear and concerns with her manner. She was full of positive energy, which was contagious. One felt very comfortable in her presence. The entire team was more than friendly and accommodating. The care you received from the team is something you don't get everywhere. You were not just another patient but a person to be taken care of.

I can heartily recommend the team!
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Customer review & rating for:
medicalfly
25/03/2023S.
5.00 out of 5
Excellent
Recommendation
Great team, great doctor I can only weiterempfehlen👍🏼
I was operated now the 2nd time by the best doctor Dr. Onur Egemen and am very satisfied 🙌
The organization by Medicalfly , the trip, the hotel everything was top!!! And a big thank you to Betül ❤️ She was by my side from the beginning. She is such a lovely, sympathetic person.

Thank you for alles❤️
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Customer review & rating for:
medicalfly
25/03/2023E.
5.00 out of 5
Excellent
Recommendation
The whole team is so nice and empathetic. You are not a number here but a human being. There is always someone on site who speaks perfect German. I can highly recommend medicalfly.
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Customer review & rating for:
medicalfly
25/03/2023Anonymously
3.00 out of 5
Average
The consultation in Germany was good. I had a detailed explanation and all my questions were answered. The appointment for the surgery was made relatively quickly. I was also forwarded and knew who my contacts were. the customer service in Turkey, was poor. One felt lost. Even registering at the hospital, you had to find out yourself, because at the entrance, unfortunately, no one from the Medicalfly team was to be seen. You could only see the doctor shortly before the surgery. There was no personal conversation with the surgeon. He was only there on the day of the surgery to make sketches on the breast and to ask what cup size you wanted. At the end he asked if I had any questions. Unfortunately, the attendant in Turkey did not take good care of me. She also got a little touchy when I voiced my criticism with the lack of communication. Everyone has to be at the hospital at 7:00 am on surgery day. I didn't know this and got nervous because this is the first surgery to fulfill my request. I approached the attendant about this and she said, "I didn't think it was necessary to share that information because that's how it's always handled." (She said, this sentence in Turkish: açıkçası gerek duymadım bunu söylemeye çünkü bu hep böyle oluyor hastanede). Thank God my sister, was there to witness this statement. In the end, she took better care and forwarded my inquiries to the surgeon or made appointments. The surgeon took pictures of the breast on the day of surgery without asking. This is actually fine, however, you could see who the person is in the pictures, respectively the pictures were taken with head. I had higher expectations from Medicalfly. The aftercare in Germany is good. My questions are answered very quickly.
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Customer review & rating for:
medicalfly
24/03/2023Anonymously
medicalfly Comment from medicalfly:
Hello,

Thank you for taking the time to rate your experience with us. We always strive to make on-site operations and processes as pleasant and smooth as possible and to optimize them at all times. We regret that we could not meet your expectations.

As you can hopefully see from our other reports, your situation is the exception and far from our usual high standards. We are all the more committed to ensuring that this is resolved and does not happen again. Please provide us with your personal information so that we can address your concerns more accurately. If you do not want your personal data to be seen publicly, feel free to email us with your details at info@medicalfly.de.

With kind regards
5.00 out of 5
Excellent
Recommendation
Great team, great doctor I can only recommend to everyone.
From consultation to discharge and follow-up TOP.
The result of the breast surgery made me say again that I made the best decision with Dr. Onur Egemen and of course Medicalfly.
Betül and Sevgi great girls who accompany you from the beginning to the end I was glad that I had the two at my side. 🙏🏽❤️
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Customer review & rating for:
medicalfly
21/03/2023G.
5.00 out of 5
Excellent
Recommendation
Dear MedicalFly Team,

Thank you very much for the care and advice so far.
I feel very well taken care of and was looked after after the operation in Memorial 1A 👍🏻
My mom is considering having a nose correction done by Prof. dr. Egemen because we are very satisfied with the result of my breast augmentation and therefore trust in his competence also for a nose correction.

Best regards
Josephine and Birgit
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Customer review & rating for:
medicalfly
18/03/2023J.
5.00 out of 5
Excellent
Recommendation
I have been to Dr. Onur Egemen 3 times now and I do not regret any of the procedures I have had done. His team, like himself, are young and very experienced forces. No question is left unanswered, every procedure is explained in detail in German or Turkish. The stay in the Memorial Hospital Bahçelievler has been very pleasant. The hospital rooms resemble a hotel room, which was very good for my recovery. Scars from the surgeries are we whisked away, no scars visible. A big thank you to Betül who did not leave my side and serenaded me in the hospital, right after the surgery together with the staff, for my birthday including cake🥰😘😘.
I can only recommend Medicalfly after all these experiences, my beauty doc has also made me a person who enjoys looking at myself in the mirror every time. Thank you for everything Medicalfly 🥰
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Customer review & rating for:
medicalfly
18/03/2023Nazan G.
5.00 out of 5
Excellent
Recommendation
From the consultation to the final appointment in Istanbul, everything went smoothly and was very structured. Sevgi was my contact person and always available for me. She was always available to answer all my questions. She is really very helpful and accommodating. Lovely team good doctors. I would choose Medicalfly again.
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Customer review & rating for:
medicalfly
16/03/2023Maria Sisi P.
5.00 out of 5
Excellent
Recommendation
I had a stomach reduction performed. Already the consultation in Germany was very good and detailed. On site in Turkey I was accompanied by Sevgi, who was always there for me and my questions. The hospital was very good, much more staff than you know from Germany and always concerned about the patients. I thenke Dr. Sen for his patience and his explanations. Already after 1 week I see and notice positive changes. I feel better and am off insulin. Thank you for a new life, finally not fat anymore and a great new attitude towards life with a lot of health.
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Customer review & rating for:
medicalfly
15/03/2023R.
5.00 out of 5
Excellent
Recommendation
You are in great hands. Everything is very nice and understanding. This was the best decision.
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Customer review & rating for:
medicalfly
07/03/2023C.
5.00 out of 5
Excellent
Recommendation
My appointment had to be rescheduled, although it was already midnight was immediately responded to and within not even 1 hour everything was settled.
The staff is very commendable with everything.
The cleaner Yeter Ertürk was especially careful and nice.
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Customer review & rating for:
medicalfly
04/03/2023Azize B.
900 Reviews from
2 other sources
4.84 out of 5
Excellent
4.90 out of 5
Excellent
368 reviews on Google Maps
 
04/06/2023
4.80 out of 5
Excellent
532 reviews on Trustpilot
 
16/01/2023
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All reviews and experiences about medicalfly are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 21/08/2021  |  Last update: 05/06/2023   |  Report profile

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