I arranged an ear surgery through Medicalfly. From the first WhatsApp contact to the first phone call, everything went really smoothly. The ladies and gentlemen I spoke to were very nice and patiently answered all my questions.
Everything also went smoothly on site. The supervisors, who are also the interpreters, were very nice and responded to all questions and needs immediately.
The consultation at the hospital actually went very quickly, so to speak. But the result was still good. The surgeon Dr. Ozgur Avincsal is super nice and calm. Responds to many questions in a matter-of-fact, professional and calm manner.
The night after the operation in the hospital, unfortunately many of the staff could hardly speak English, which led to language barriers and misunderstandings. We had to ask for water or similar 2-3 times, but Medicalfly cannot be held responsible for this. Maybe you can just pay attention to this in the future.
Several check-up appointments went just as smoothly and further questions were always well received and explained.
I am satisfied with the result.
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