With our 10 locations in Dortmund, Holzwickede, Essen, Bergkamen, Werne, Kamen, Menden and Hagen, we are an owner-managed family business. With the brands Seat, Cupra, Kia, Suzuki, Honda, Forthing, Baic, Dongfeng and JAC-Motors as well as used cars of all brands, we fulfill all our customers' wishes.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Very relaxed car purchase with a pleasant atmosphere. Mr. Drdalj was very accommodating and made it possible to bring forward the handover of the car at short notice after a breakdown with my old vehicle. Thanks again for that!!! That's what I call service. Mr. Rammo then gave me the car in top condition and took away all my worries. Thanks also for the bouquet of flowers!
Comment from Motor Center Heinen Dortmund-Dorstfeld:
Thank you very much for your great review!
We are delighted that you were satisfied with our service and performance at our branch in Dorstfeld. I will pass on your words of praise to Mr. Drdalaj. In the future, Mr. Drdalaj will be available to answer any questions you may have about your vehicle. We wish you a safe journey and look forward to your next visit to our branch in Dorstfeld.
Best regards - Ilka Tiemann (Customer Satisfaction)
From the initial contact to the handover of the vehicle very pleasant and competent handling. Vehicle delivered on time, corresponding accessories installed just as punctually and vehicle completed on the handover date. Only a short, at least notes on the most important functions would have been desirable. In particular, many thanks to Mr. D Drdalaj who has always taken time for many questions, answered them humorously and friendly. Also about whole team I can report only good. Thus car purchase makes again fun. Many thanks.
I was particularly satisfied with the customer service provided by Mr. Din Drdalaj. Everything worked out wonderfully. My wife even got a bouquet of flowers when picking up the vehicle.
We bought a used Honda Civic.
Our seller was Andreas Schreiter. A nice, correct and uncomplicated Honda expert. With him and the other attentive employees, you have the feeling that "Service von Mensch" is not just x-any slogan, but lived attitude.
The salesman, Mr. Drdalaj is very eager, courteous and is always responsive to us as a customer. He immediately made us an offer for a new vehicle, where I no longer negotiated and signed the contract. A very nice and honest person. Gladly at any time again!!!!
Im Vergleich zu Heinen DO-Hörde um Welten freundlicher, Familiärer, Kunden-Orientierter.
In Do-Dorstfeld fühlt man sich als Kunde , und nicht als Vorgangsnummer wahrgenommen. TOP Team
Besonders gefällt mir die persönliche Bedienung der KFZ- Meister, sie haben immer fachlich beraten,
sehr freundlich und entgegenkommend. Das erlebe ich nun schon über 20 Jahre, denn ich habe bei
Honda - Heinen schon den sechsten Honda PKW gekauft und meine Erfahrung mit diesen Autos,
sie sind "unkaputtbar. "
Auf den Rat von Herrn A. Schreiter konnte ich mich jederzeit verlassen, ich bin mit der Wahl meines Honda HRV sehr zufrieden.
Die nachfolgenden Inspektionen waren leicht wahrzunehmen bei excellenter Terminplanung und ebensolchem Zeitmanagement durch Honda Heinen Dortmund- Dorstfeld
Freundliche Beratung. Das Fahrzeug erhalten, was gewünscht war. Lieferzeit sehr lang. 6 Monate. Hier hat Ihr hervorragender Mitarbeiter Herr Schreiter sich voll für uns eingesetzt, den SUV zum 02.09.19 zu bek.
Schon das zweite Mal ein klasse Auto bei euch gefunden. Die Abwicklung vorher sowie die Übergabe verliefen wie auch bei letzten Mal super. Ein super Dank an Herrn Schreiter da komme ich sicher gerne wieder bei nächsten Autokauf. Alles in allem sind das Gründe warum wir gerne bei Honda sind und bleiben, die Fahrzeuge sind super, Preis-Leistung ist klasse und der Kundenumgang ist immer vorbildlich. Vielen Dank an Euch und Euer Team
Ich musste mit meinem Suzuki zur 1. Inspektion und war angenehm überrascht, dass ich auf den Wagen warten konnte. Insgesamt hat es etwas länger als 1 Stunde gedauert. Prima Service!!
Your message to Motor Center Heinen Dortmund-Dorstfeld
All reviews and experiences about Motor Center Heinen Dortmund-Dorstfeld are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 14/03/2016 | Last update: 23/04/2024
| Report profile
In order to share a review or your profile you need to publish your profile first, otherwise the link you shared is not accessible to any profile visitor.
Submit a report to ProvenExpert
Quality assurance is the top priority of ProvenExpert's terms of use and evaluation guidelines.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.
Send email to reviewer
* Required fields
You have already posted this review on . Posting again might create duplication.
Continue?
We are delighted that you were satisfied with our service and performance at our branch in Dorstfeld. I will pass on your words of praise to Mr. Drdalaj. In the future, Mr. Drdalaj will be available to answer any questions you may have about your vehicle. We wish you a safe journey and look forward to your next visit to our branch in Dorstfeld.
Best regards - Ilka Tiemann (Customer Satisfaction)