Survey: Luxury Vacation Rental Home

Quality

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Parsons Villas ...

… creates a good general impression.

... offers genuine hospitality.

… creates a great overall experience.

... offers a professional service.

All my expectations were fulfilled.

I feel at home here.

I am on the whole happy with Parsons Villas.

I would gladly stay here again.

Accommodation

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The accommodation is in good condition.

I was happy with my bed.

The bathroom was in good condition.

The premises and facilities are appealing.

Leaves an overall clean impression.

Furnishings

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The accommodation is comfortable.

Everything matched the description (e.g. on the booking website).

Service

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Staff...

… are friendly, respectful and courteous.

... monitor customer satisfaction.

... respond to individual requests.

... provide personalised support.

... provide additional services above and beyond what is expected.

Communication was seamless.

Service is available at peak times (e.g. by phone).

Making a reservation was straightforward.

What do you think of the price to performance ratio?

Would you recommend Parsons Villas?

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Your personal experience

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Parsons Villas