In the confirmation email of the booked test drive, an incorrect, unassigned phone number was given. Generally poor accessibility because on the Internet / mobile / etc. everywhere different phone numbers are given, which are mostly wrong / not assigned.
The wrong car was prepared for the test drive, which caused unnecessary waiting time, especially because the vehicle was then driven through the car wash again.
As one of the first questions I was asked for the owner of the bank account with which the money is to be instructed to pay for the vehicle. We had first only made a reservation for a test drive, the question was completely inappropriate in this context in my eyes.
Car pulls extremely to the right. This was not pointed out in questions about special features.
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Translation
Thank you very much for your excellent review. The satisfaction of our customers is our daily motivation. Kind regards from the Autohaus24 team