Phonedealer

Remanufactured iPhones from Phonedealer - guaranteed like new!

Phonedealer
78 Reviews i
published (92%)
out of 85 reviews
Contact information

Contact information

Phonedealer
Weippertstrifter Weg 8
97723 Oberthulba
Germany
Directions

Contact person
Kai Achilles

Opening hours

Tuesday 09:00 am-06:00 pm

Websites & Profiles

Review from 22/12/2020  
5.00 out of 5
Excellent
Recommendation
Offer
Delivery
Top competencies

Delivery time

5.00 out of 5
4 Reviews

Condition of delivered goods

5.00 out of 5
4 Reviews

Packaging

5.00 out of 5
4 Reviews

57 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
iPhone ordered "like new", arrived exactly the same. Very carefully packaged with free discarded original screen protector. Good for the environment! Everything very transparent with contact details if something would not be ok. This is unfortunately not the case with every provider, have previously had a bad experience with Back Market. Would order from Phonedealer again anytime! Thank you!
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Customer review & rating for:
Phonedealer
22/12/2020L.
Phonedealer Comment from Phonedealer:
Thank you very much for your positive feedback Linda 😀
Our concept consists not only of sales but also of customer service and aftercare should something be wrong.
When everyone is satisfied, it is the most fun.
For this we give our best every day 😀
5.00 out of 5
Excellent
Recommendation
Switching from iPhone 5 to8 worked great and other facilities as well!
Great!
I am very satisfied so far
MfG
Gahlmann
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Customer review & rating for:
Phonedealer
13/11/2020Anonymously
Phonedealer Comment from Phonedealer:
We are very pleased that you are satisfied.
If you have any problems or questions about the operation, you can contact us at any time 😀.
5.00 out of 5
Excellent
Recommendation
I was able to secure an iPhone XR at an absolute bargain price. It was with me within 2 days, looked and felt like new, the battery performance is even at 100%. The good packaging, two charging cables and included armor film are nice touches, but the included cheap headphones are not really needed. I am very satisfied and can recommend you without reservation!
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Customer review & rating for:
Phonedealer
12/11/2020Anonymously
Phonedealer Comment from Phonedealer:
Thanks for your positive comment and also a big thank you for the feedback on the headphones.
3.00 out of 5
Average
Recommendation
The delivery time can be improved with pleasure. But lies with DHL
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Customer review & rating for:
Phonedealer
07/11/2020Anonymously
Phonedealer Comment from Phonedealer:
Thank you very much for the feedback.
I have to agree with you without reservation.
Unfortunately, it is so that DHL currently delivers really slow.
Especially when the order is shipped on Mondays, it happens again and again that our packages are 3-4 instead of 1-2 days on the road.
To remedy this in the future, we are currently in negotiations with other shipping service providers, so that the customer can choose how he wants to get his package delivered.

Best regards,
Your phonedealer Team
5.00 out of 5
Excellent
Recommendation
Super easy order, fair price, fast delivery! Top 👍
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Customer review & rating for:
Phonedealer
30/10/2020Anonymously
Phonedealer Comment from Phonedealer:
Thank you for your feedback, we are very happy about it 😀
5.00 out of 5
Excellent
Recommendation
Excellent iphon8,as promised no wear at all, technically flawless and with the battery performance of 100%, there can only say "Thank you Phondealer".
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Customer review & rating for:
Phonedealer
27/10/2020Wilfried D.
Phonedealer Comment from Phonedealer:
Thank you for your feedback, Wilfried.

We are always happy when we get feedback from our customers 😀.
3.75 out of 5
Good
At first, everything was fine: iPhone 7+ looked like new and made an all-around good impression. Then, the iOS display of the maximum battery capacity dropped from 100% to 80% day after day, which had obviously been reset. Sometimes I had to charge during the day, but Phonedealer promises to replace batteries that are too old, right? It also started to rattle. I didn't want to send it in: weeks without a cell phone again? - A short time later, I had to go to a repair shop because of a damaged display, and they found something shocking: several screws were loose in the device, from the speaker and the Taptic Engine. That explains the rattling - they could have easily triggered a short circuit. Quality looks different.
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Customer review & rating for:
Phonedealer
25/10/2020F.
Phonedealer Comment from Phonedealer:
Hello Felix,

Thank you very much for your detailed feedback. It helps us to keep improving.
Our batteries are not reset (technically also not possible) but replaced if it does not pass our tests.
Maybe the newly inserted battery was defective, this is unusual but can still happen.
In this case, of course, our warranty applies.
We would be happy to replace the battery :)

Maybe it is possible that the loose screws are related to the display damage?

A Werksatt always takes pictures of the inside of a device that is for repair. Can you send them to us?
Please contact us by phone or email with your order or invoice number.
We will surely find a solution, and you don't have to be without your iPhone during this time :)
5.00 out of 5
Excellent
Recommendation
Phone is in pristine condition, like new. Fast delivery no 24 hours later I had it already in my hands. Small point deduction the tempered glass included in the set is much too small for whatever reason but this small flaw I see easily overlooked. Greetings to the team. Thank you S. Tilgner
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Customer review & rating for:
Phonedealer
23/10/2020Sylvio T.
Phonedealer Comment from Phonedealer:
Hello Sylvio,

Thank you for your great feedback. It is possible that you received the wrong bulletproof glass during shipping.
Please contact us at support@phonedealer.de with your order or invoice number.
We will of course send you the correct bulletproof glass immediately :)
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Phonedealer
21/09/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Simply great! From ordering to delivery!
Cell phone works perfectly! Everything as described!
I can only recommend!!!!!!
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Customer review & rating for:
Phonedealer
16/09/2020M.
Phonedealer Comment from Phonedealer:
Hello Michaela,

thank you very much for your feedback. We are very happy that you are satisfied with your order and us :)
5.00 out of 5
Excellent
Recommendation
Fully satisfied. Actually, the order should come only on Wednesday. I ordered Momtags at 4 pm and the Hendy was already on Tuesday morning with me. More than thrilled. Phonedealer has exceeded all my expectations. I can't tell the difference between the Iphone and a new device. Thanks to the team and also to Emil who has advised me super 😀
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Customer review & rating for:
Phonedealer
22/08/2020Maria W.
Phonedealer Comment from Phonedealer:
Thank you for your detailed feedback dear Maria :)
I have forwarded your praise to Emil :)
3.50 out of 5
Good
Recommendation
Always happy to refurbish. However, would like to see discount for slight defects. Redemption was offered.
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Customer review & rating for:
Phonedealer
11/08/2020I. F.
Phonedealer Comment from Phonedealer:
Thank you for your feedback. You are also welcome to send a message with your request to service@phonedealer.de.
Please describe the minor defects as precisely as possible. We will be happy to review the case again.

I assume that we will find a solution with which you are completely satisfied. Because that is our ultimate goal.

Kind regards from the Support Team 😀
5.00 out of 5
Excellent
Recommendation
Great store. Super friendly and prompt communication, great goods and excellent complaint handling.
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Customer review & rating for:
Phonedealer
03/08/2020Andreas K.
Phonedealer Comment from Phonedealer:
Thank you for your feedback, Andreas.
Complaints are unpleasant for all sides, the better that you are now satisfied :)
4.50 out of 5
Excellent
Recommendation
Fast delivery, impeccable I Phone X at a good price! Highly recommended!!!
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Customer review & rating for:
Phonedealer
28/07/2020Anonymously
Phonedealer Comment from Phonedealer:
Thanks for the great feedback :)
5.00 out of 5
Excellent
Recommendation
Iphone 7 ordered and 2 days later received a device in TOP condition. No scratches, cracks, etc. It looks like a new device. Packed the device was in a neutral white box. Current IOS version is installed, battery has capacity of 95%. Included 2 USB cables, 1 power plug, the simcard pin and a bulletproof glass film, only the Lightning USB adapter was not included but I do not care.
I am 100% convinced and can recommend Phonedealer without reservation.
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Customer review & rating for:
Phonedealer
13/07/2020M.
Phonedealer Comment from Phonedealer:
Thank you so much for taking the time to give us such detailed feedback :)
5.00 out of 5
Excellent
Recommendation
I ordered a refurbished iPhone 11 Pro. The iPhone came in very good condition. Visually I could not find any defects or scratches, so like new. Am very satisfied.
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Customer review & rating for:
Phonedealer
11/07/2020T.
Phonedealer Comment from Phonedealer:
Thank you very much for the great feedback :)
5.00 out of 5
Excellent
Recommendation
Super fast delivery. Product came without scratches or other signs of use and works (so far) flawlessly. I am very satisfied. Thank you very much!
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Customer review & rating for:
Phonedealer
03/07/2020Anonymously
Phonedealer Comment from Phonedealer:
Thanks for the positive feedback :)
5.00 out of 5
Excellent
Recommendation
Flawless iPhone 8 refurbished - looks like brand new - delivered within 11/2 days!
Am thrilled. Purchase with 36 Mon. warranty - a clear recommendation :)))
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Customer review & rating for:
Phonedealer
01/07/2020Anonymously
Phonedealer Comment from Phonedealer:
Thanks for the positive feedback :)
5.00 out of 5
Excellent
Recommendation
The IPhone arrived quickly. Condition as described. More than satisfied and would never buy a phone or tab new again. Clear purchase recommendation
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Customer review & rating for:
Phonedealer
27/06/2020O.
Phonedealer Comment from Phonedealer:
Thanks for the positive feedback :)
5.00 out of 5
Excellent
Recommendation
I was skeptical, but I got a perfect phone for the price! So that the 3 year warranty I also find super!
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Customer review & rating for:
Phonedealer
27/06/2020L.
Phonedealer Comment from Phonedealer:
Glad we could take away your fear and convinced you :)
21 Reviews from
2 other sources
4.62 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Shopauskunft.de
 
12/02/2020
4.60 out of 5
Excellent
20 reviews on Google
 
05/05/2022
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* All reviews and experiences about Phonedealer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/01/2020  |  Last update: 01/12/2021   |  Report profile

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