We have searched for a long time and our patience was rewarded, because none of the providers with whom we had contact and who were also in the consultation process on site at our home, have convinced us as the employees of Redtherm - that is why we have developed TRUST and must say that our decision was a complete success.
must say that our decision was a direct hit - we are more than satisfied and fully recommend this company and its employees:
TOP from the beginning...
*in the initial telephone contact,
*at the competent and transparent initial consultation at home,
*at the guidance and explanation of the possible components in the exhibition,
*at the on-site planning meetings,
*during the communication around a coherent plant with view of accuracy of fit, efficiency and autarky,
*in the selection of components and flexibility in the decision-making process
*transparency with regard to costs and payment methods,
*with regard to the support and adoption of applications,
*with sensitive agreements with public utilities,
*scheduling of the realization of the project
*in the realization itself,
which was carried out as agreed, on time, thoroughly, competently and with great people:
- 3 sympathetic and diligent and neatly working forces with an overview and clear communication
despite light rainfall from time to time always on the ball and well coordinated with each other, who set up crash
safety system, meticulously placed the rails and modules on the roof and on the spot with a good
and in place with a sense of proportion, as well as professionally routed the cables through an empty conduit into the basement.
- 2 thorough and very concentrated hand in hand working forces for the area of work
electrical system in the basement with a clean routing of the cables from the roof via an empty conduit, the sensible
and mounting of the inverter, a clear cable routing and reorganization in the fuse box with all necessary fuses.
fuse box with all necessary fuses up to the grounding as well as the connection of the inverter to our
inverter to our internet line up to the router as well as the installation and introduction
in dealing with the website, which clearly documents the work of the PV system and transparently
the processes - everything with all parties involved in a wonderful trusting way.
THANK YOU also for all the willingness to listen to every question, to take it seriously and to answer it competently as well as appropriately... without haste and haste, with thoughtfulness and a lot of pleasant calm!
Thank you also for the clear handling processes with the forces in the administration, concerning the offers
and invoice processing - also here friendly, transparent, clear and concise!
THANK YOU to a great team - a great company that I have already told others about: THANK YOU!
THANK YOU really to everyone, even if I don't know the names of all of them:
THANK YOU to Jan Dreymann, to Sebastian Boras, to Marcel (who got up on our roof and gave us
questions), to Johann and his two workers during the installation of the modules, to both
the modules, to both TOP electricians (visibly great and extraordinary work)
and THANK YOU also to Alina Geelen for the good tone in correspondence and clear invoices!
THANK YOU to all who have contributed.... also to those who I might have forgotten or who were involved in the background...
were involved... - simply THANK YOU! The system has been in operation for 4 days and is running wonderfully - and the
view of the clean work on the roof and in the basement deepens the joy and gratitude: THANK YOU!
THANK YOU to a TOP-TEAM - the TOP-TEAM from the Niederrhein.... all in the company RedTherm!
The "boss" may be as each and every individual proud of the great interaction of forces!
Best regards, your Redtherm team