The contact with Mr. Kock was excellent, he responded to questions promptly and helpfully. The only shortcoming of this trip was the flight. We felt the flight was too expensive and inconvenient. There are direct flights from Berlin to Bergen at a fraction of the price. Changing planes in Amsterdam with the extreme distances is not easy for older folks.
We booked our trip with Mr. Kock more than a year ago. At that time there were still many restrictions due to COVID. Mr. Kock therefore advised us on the phone. The advice was absolutely professional. He first asked our wishes and ideas and then recommended a great trip, which we then booked. He continued to look after us very well even after the booking. We are completely satisfied and the trip with the "Otto Sverdrup " was the hammer. If we ever decide to go to Scandinavia again, the travel agency Kock will be our number 1 contact. Highly recommended.
Competent advice, but unfortunately the excursions do not take place as indicated, for example, excursions are canceled although passengers have registered. Hiking package needs to be booked in advance only in summer, in autumn or winter most of the hikes are canceled.
From the information - planning and execution of the Hurtigruten trip very competent contact. Mr. Kock has made my dream possible. To be allowed to carry out this 12-day super trip. Bergen - Kirkenes - Bergen. Only to recommend. Many thanks.
The consultation was very personal, no questions were left unanswered, recommendations were good and accurate, which only became apparent after the fact. Mr. Kock knows what he is talking about, excellent. I can only recommend this travel agency.
The travel arrangement was exactly what we had in mind. Hotels, flights, ship, cabin, itinerary and both rail trips, mountain railroad and Dovre Railway, were perfectly chosen. All recommendations were very helpful.
-Competent and personal advice
-Mr. Kock patiently inquires about the customer's expectations of a trip and selects an
the corresponding offer of the different tour operators suitable out
-help with organizational preparations (insurance, registrations, papers, etc.)
-very good availability
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Profile active since 05/10/2021 | Last update: 03/02/2023
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