Private health insurance, daily sickness allowance insurance, discounted group insurance and private supplementary health insurance for freelancers, employees and managing directors.
Good advice needs empathy & expertise!
Best ratings for... consultations and customer care do not come by themselves. For over 30 years we have been striving for our customers and for people who are looking for advice & help.
Our goals for YOU are: To provide professional insurance concepts, to develop and provide the best rates, product solutions and concepts, to make available to you an excellent network (e.g.: specialized medical professionals, legal advisors, tax advisors...).
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Thank you very much,
Your DKV - ERGO - Service - Center
We are a family of elderly people from Ukraine and we have opted for Herr Robert's Haleck consultation to help us deal with the issues we had with our insurance company. We were heavily impressed by Herr Haleck's professionalism, precision, hospitality, friendliness and diligence, despite the fact that it was his last day of work before a vacation.
Absolutely beautiful and intelligent person inside out. Herr Haleck provided us his assistance up to the very last question was addressed. We suggest Herr Haleck's services to anyone who needs help with questions related to DKV insurance. Big thanks and all the blessings! Щиро дякуємо!
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
I came to Mr. Haleck 2 years ago on the recommendation of an acquaintance. Since I had been disappointed several times by my previous representatives (everything was great when I signed the contract, but when I needed them it was often difficult...) I did not have high expectations. I have rarely experienced such an open, sympathetic and competent insurance agent as Mr. Haleck.
Even if an insurance claim has - fortunately - not yet occurred: Robert Haleck and his staff provide comprehensive and remarkably friendly advice. I was particularly impressed by the agency's commitment to realizing an insurance start date that was advantageous for me. And not to forget the pleasant atmosphere in the premises in Kreuzberg. I rarely give five out of five stars - but in this case, very much so.
I have known Mr. Haleck since the end of the 80s, and during this time I took out my private health insurance with him. Together with his team, he has supported and advised me various times in adapting my products to my personal, professional, financial and age-related circumstances. With every change, I had the feeling and the security that I had made the right decision. I also like that he or a team member inquires promptly to see if the decision was correct and that I am still satisfied with the changes.
If I have questions that cannot be answered immediately, they get back in touch with me in a timely manner. Problems that cannot be solved immediately are addressed in a sustainable manner.
In summary, I can say that I would not have remained a customer of Mr. Haleck for almost 30 years if I were not very satisfied with the care and services.
After a telephone inquiry, Mr. Haleck called back immediately to arrange a personal meeting with me. Welcomed in the office in a friendly manner, I was able to describe my many concerns in a roundabout way. Mr. Haleck, with the support of his team, advised me well on all issues and worked out solutions with elaborate personal support. His flexibility in making changes to previously made decisions is remarkable. Many thanks.
Mr. Haleck contacted me because he wanted to draw my attention to a change in the contract that was not consistently positive for me and that I had initiated myself. He showed me alternatives which - as far as I can tell - were beneficial to me, but not to him. I consider this to be "Bestandspfleg" in the best sense of the word.
I have been a customer of Mr. Haleck for almost 15 years. His advice, performance and the clarification of my health contract have always been top! Above all, the proactive response to contract changes is particularly noteworthy. I would never have been able to do that on my own. In addition, the follow-up care I have received leaves me once again with the feeling that I am in good hands with Mr. Haleck!
Mr. Haleck acts proactively and, for example, approaches his customers on his own initiative in the event of pending rate increases. The advice is understandable and helpful. I appreciate - in addition to his expertise - his commitment and dedication to his customers. I feel well looked after.
Good DKV agent who "proactively" addresses the upcoming DKV premium increase on his own and also immediately prepares alternatives for me. This agency is always available and highly competent in their statements.
Thank you so much for explaining the benefits of Deutsche Krankenversicherung to me so well. Now I am sure for my present and future contributions in old age that I have made the right decision.
I would be happy to recommend the DKV team at Agentur Haleck...
Since I switched from the statutory health insurance, the "Robert Haleck - Deutsche Krankenversicherung AG ERGO" cares for me and I can only say I have always been well advised. Now, due to my good physical condition, I am not one of those who make excessive use of health insurance. What I needed was taken over and taken care of without any problems.
When I wrote these lines I was 73 years old.
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Profile active since 21/08/2015 | Last update: 07/12/2023
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