Starbuero.de is a secretarial service that supports your company with a virtual telephone secretariat. Be available with a personal switchboard at any time, regardless of your business hours - 24 hours a day, 7 days a week and 365 days a year.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Callers often experience a "call center atmosphere".
More attention should be paid to noise and better connection quality.
However, with appropriate training of the employees and improvement of the aforementioned "points of criticism", the service is recommendable, relieves our team and the main advantage is the 24/7 availability.
We have been using starbuero for just over 4 weeks now and are very satisfied. Even customers and suppliers have nothing to complain about and at most ask about the new colleague, as there has never been any contact before. It's also a real relief that you can leave the phone ringing and someone will take care of it.
Starbüro has made our day-to-day work much easier! Callers are received in a very committed and professional manner and call information is forwarded to us.
This means that we can devote ourselves to projects with peace of mind and know that incoming calls will not be lost during this time and can also assess whether there is an urgent need for action.
The best choice for us as an IT system house!
Please adhere even better to the query we provide for patient data, unfortunately this does not work very well yet. I keep getting negative feedback about this from our team. They then have difficulties finding the right patient.
Very friendly service, as well as our previous 2 contact persons.
We are still in the test phase. So far, there have been no complaints except for one incident. However, we found it strange that, despite current data in the company window, the wrong employees were written to or called....
It would be super to have the client's name spelled out; have the same call several times a day, but whose name is understood differently. So the correct assignment is difficult at first.
Starbuero sent a mail asking for a rating. Usually I ignore such mails because they annoy me.
With Starbuero, I decided otherwise. I have been a customer for many years and things are really great. It is simply a very reassuring feeling when you are in the store advising a customer, the phone rings and you know for sure that the caller will be well taken care of.
You then get an e-mail and get back to the caller. That's a great way to improve your customer service. And let's face it, Starbuero's prices are at least fair.
Many thanks to Starbuero says the eBike-Haus.de from Leipzig.
All reviews and experiences about Starbuero.de are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 26/08/2019 | Last update: 03/06/2024
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