THERMOkill GmbH

Bed bug control in Berlin, Brandenburg, Bavaria, Baden-Württemberg, Hamburg

THERMOkill GmbH
4.95 out of 5
Excellent
65 Reviews
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Bed bugs are on the rise again in Europe. They spread passively in travelers' luggage or are introduced through used furniture.

Bed bug infestation is therefore not a hygiene defect and need not embarrass anyone. If you experience bed bug bites...
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Contact information

THERMOkill GmbH
Singerstr. 109
10179 Berlin
Germany

Contact person
Martin Sander

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100% Recommended
5 stars 63
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (5.00)
Cost-performance ratio
Excellent (4.56)
Top competencies

Customer loyalty

5.00 out of 5
14 Reviews

Professionalism

5.00 out of 5
12 Reviews

Sustainability

5.00 out of 5
12 Reviews

65 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Thermokill gave me excellent and very competent advice on a problem with supposed insect bites. I would absolutely recommend Thermokill, a very reputable and professional provider who knows his subject inside out.
The company's solid advice sets it apart from other providers. Excellent service, top quality advice.
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Customer review & rating for:
THERMOkill - GmbH
30/09/2025Anonymously
5.00 out of 5
Excellent
Recommendation
TOP honest, detailed and very friendly advice - TOP planning - TOP execution - good price-performance ratio. We can recommend Mr. Sander and his company Thermokill at any time!
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Customer review & rating for:
THERMOkill - GmbH
11/09/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Bedbugs were found in my room while I was on vacation and Mr. Sander gave me extremely expert advice over the phone on how to prevent them from entering my apartment. He was very helpful and professional and was even available at the weekend - which was a huge relief for me during my vacation. The way the thermal tent works was explained to me very clearly, as were the immediate steps I could take on site while on vacation. Fortunately, my luggage could ultimately be treated directly at the vacation destination, so that I no longer needed the thermal tent at home. I can highly recommend Mr. Sander!
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Customer review & rating for:
THERMOkill - GmbH
15/06/2025Anonymously
5.00 out of 5
Excellent
Recommendation
I contacted them by email late at night full of concern and was called immediately to allay my initial fears. The pictures I sent were looked at and evaluated, and it was immediately clear that this was about the cause and not about selling. I can recommend them 100% and you can rarely do that these days. Thanks to Mr. Sander.
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Customer review & rating for:
THERMOkill - GmbH
05/05/2025Anonymously
5.00 out of 5
Excellent
Recommendation
It turned out that treatment by Thermokill was initially not advisable due to the circumstances of my case - nevertheless, Mr. Sander took the time to answer my questions patiently, in detail and very helpfully on several occasions. I really appreciate this and would like to thank him very much. Thanks to recommendations from Mr. Sander, I was quickly able to find a good SBK company whose work will hopefully be successful. Thank you very much for your great help!
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Customer review & rating for:
THERMOkill - GmbH
12/01/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Can only be recommended!
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Customer review & rating for:
THERMOkill - GmbH
11/10/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Thank you very much for your quick and efficient help!

I was confronted with bedbug infestation for the first time in my life and it caused me severe allergic reactions as well as psychological stress. Insecticide treatments were out of the question for me due to allergic reactions and keeping cats (peritroids are highly toxic to cats). Fortunately, I found THERMOKill: very friendly and competent team, answered all my questions and took away my worries. The treatment was a complete success: not a single bug bite after the heat treatment! Many thanks for my return to normality!
100% recommendation!

T.D.
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Customer review & rating for:
THERMOkill - GmbH
24/09/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, uncomplicated delivery of the tent for handling suitcases after a trip to the USA.
Very competent and friendly staff in Munich and on the phone
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Customer review & rating for:
THERMOkill - GmbH
15/09/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Fast feedback, friendly communication, reliable and rapid implementation of the measures
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Customer review & rating for:
THERMOkill - GmbH
25/08/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The consultation was simply great!
No time pressure, competent and later everything was well planned.
Mr. Sander always made time for us, no matter how often and at what time we called throughout the day ... he always had an open ear!
We always felt understood and at ease!
Very helpful company.
Best regards
C.K.
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Customer review & rating for:
THERMOkill - GmbH
29/05/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I can currently (fortunately) only assess the customer service. After the Easter holidays, I called Berlin in the morning in a panic, suspecting bedbugs in our apartment, and was able to speak to Mr. Sander. His calm manner alone helped me to calm down again. After I had described the situation to him, he first asked me for photos so that he could make an initial assessment. After I sent him the photos, he called me back immediately and was fortunately able to give me the all-clear. As I was still quite nervous and tense, he patiently answered my questions and concerns and explained a few things to me. He was also very open when he told me how much a possible bedbug treatment would cost and which partners he might work with for support (bedbug dogs). Last but not least, he offered me the opportunity to contact him at any time with further questions or photos. I couldn't have wished for a better conversation in our situation!
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Customer review & rating for:
THERMOkill - GmbH
02/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Advice and reliability are very good. The team is reassuring and conveys a sense of security. Fast appointment allocation.
Punctual and very friendly. Effective treatment.
Highly recommended.
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Customer review & rating for:
THERMOkill - GmbH
29/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, competent advice and service on site.
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Customer review & rating for:
THERMOkill - GmbH
08/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The nice and competent gentleman on the phone saved me ". 2 other companies have treated the apartment for bed bugs, although they never go traces. I was totally desperate , as I still had bites. I got better advice from Thermokill over the phone than from 2 exterminators who were on site. Now I know it is the blackfly that is attacking me. I am sooo grateful for the friendly and knowledgeable phone calls and the determination of the critters via mail contact. I could have been talked into another expensive treatment for bed bugs, which are not my problem at all. I can highly recommend Thermokill and the competent, nice employee on the phone. Also, the treatment you do for bed bugs sounds logical and certainly leads to more success than any treatment with poison. I would contact Thermokill again anytime. Very big recommendation!
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Customer review & rating for:
THERMOkill - GmbH
23/10/2023Anonymously
4.80 out of 5
Excellent
Recommendation
I can only recommend Thermokill! In the difficult situation of an infestation I was helped very much with competence, empathy and flexibility.
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Customer review & rating for:
THERMOkill - GmbH
11/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Planning and preparation of the measure worked very well.
Assembly and disassembly are carried out by the owner absolutely independently and very thoroughly. One can work alongside without being disturbed. No visible traces or residues remain. If it were not for the operating noise of the heater, one would notice almost nothing.
So if you ever have a bug problem and can narrow it down to a manageable area, THERMOkill is absolutely recommendable.
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Customer review & rating for:
THERMOkill - GmbH
17/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
In search of a competent and fair pest controller, we came across Mr. Sander. He went to our house to find the pests, corrected a previous misdiagnosis and provided absolutely humane, friendly, emphatic and competent advice on our problem. I am very glad that there are such people when you need help once!
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Customer review & rating for:
THERMOkill - GmbH
07/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
With the problem of bed bugs on vacation, Mr. Sander has advised me several times by phone, even on Sunday, very competent. He was always very patient and detailed advice, because I was very unsettled and stressed by the situation. He also always offered me to contact him again if I had any further questions. He recommended me behaviors at the resort and for the arrival at home. I can recommend the service of THERMOkill and Mr. Sander 100%. Thank you very much.
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Customer review & rating for:
THERMOkill - GmbH
03/07/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Sander advised me very well from the first phone call and answered all my questions to my satisfaction. Thanks to his very good expertise and his willingness to work, even on weekends, we were rid of the pests after a few days. The execution of the heat disinfestation was well prepared and careful. He does his job very thoroughly and professionally. I can definitely recommend Mr. Sander.
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Customer review & rating for:
THERMOkill - GmbH
02/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the expertise of Mr. Sander. The implementation of the heat disinfestation was very well prepared and effective. We can definitely recommend him!
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Customer review & rating for:
THERMOkill - GmbH
14/12/2022Anonymously

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All reviews and experiences about THERMOkill GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 20/02/2017  |  Last update: 30/09/2025   |  Report profile

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