As our online store had been slow to develop over the past 5 years and we had been able to acquire new customers virtually through direct contact (sales events), I decided to seek professional support in terms of e-commerce, performance marketing, Facebook and Instagram. After a few steps in this direction (increased presence on social media), we were able to see an improvement in the order situation, but many issues remained unresolved. Far too many new customers canceled their orders in the online store and communication with them by email did not work. After a recommendation, I came across Tim Fricker, who gave me and our online store a decisive boost. Tim was always there for me, I could always reach him easily and he always gave me comprehensive advice. Thanks to his understanding of our target group, we achieved a stable new customer base, which we were able to expand further thanks to his suggestions in the areas of web design and advertising copy. The number of orders has multiplied and this progress has far exceeded my expectations. So I would highly recommend working with Tim to anyone, but I don't because otherwise he won't have time for my needs anymore😉
Yaroslav Soynikov
Managing Director of taiga-store.de
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