TintenCenter.com GmbH

Online store for toner and ink

TintenCenter.com GmbH
33,171 Reviews i
published (99 %)
out of 33,179 reviews
Contact information
TintenCenter is your strong partner when it comes to printer cartridges, toner and other printer accessories. In the course of our 15-year company history, we have been able to convince more than one million customers of our offer and service. Both regular and new customers appreciate the many advantages you enjoy when shopping with us.

Contact information

TintenCenter.com GmbH
Kaiserswerther Straße 115
40880 Ratingen
Germany
Directions

Opening hours

Sunday CLOSED

Websites & Profiles

Review from 29/12/2021  
1.67 out of 5
Fair
Offer
Payment
Website
Top competencies

Selection

4.50 out of 5
10 Reviews

Payment methods

4.88 out of 5
8 Reviews

Pricing

4.00 out of 5
12 Reviews

1,059 Reviews on ProvenExpert.com

1.67 out of 5
Fair
I have ordered ink cartridges more often and so far I have been satisfied with both the quality of the products and the delivery and payment terms...
But what good are great and many offers if they are then not available and in stock as promised? The website does not indicate when cartridges are not available (at least this was the case with my order). The statement there was that I would get my goods delivered immediately.
After 4 days of waiting, I called (after the continuous loop of more than 20 minutes), with the result that my desired item was probably not in stock, but might arrive soon. One day later, I received an email that the goods were unfortunately not yet available and that they did not know when this would change.
I transferred the invoice amount for the goods at the end of November.
Since I needed the cartridge urgently, I looked for another supplier and cancelled my order here. I am waiting for the refund of my paid amount after several requests for refund by phone and email until now in vain (for almost 4 weeks). I am only put off with automated mails. The customer service is automated and not customer-oriented.
I can no longer recommend.
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Customer review & rating for:
Bestellprozess
29/12/2021Petra Fischer
TintenCenter.com GmbH Comment from TintenCenter.com GmbH:
Dear Ms. Fischer,

Please accept our apologies for any inconvenience caused.

We can very well understand your annoyance about the situation at hand, but we would like to inform you that far be it from us to mislead our customers.

In our system, bottlenecks among colleagues are not taken into account, so that, among other things, your order would unfortunately have been delayed. Your refund has been made on 05.01.2022 by our accounting department. We would like to tell you that even though it may have appeared to you, our customer service is not automated.
Of course, we would be happy if you remain us as a customer. We are in constant improvement of the work processes, so that our customers can be satisfied. We would like to convince you of this as well.

Sincerely yours Tintencenter.com Team
3.00 out of 5
Average
Recommendation
Goods have unfortunately not yet arrived-from therefore a real evaluation is not possible
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Customer review & rating for:
TintenCenter.com GmbH
22/12/2021Anonymously
TintenCenter.com GmbH Comment from TintenCenter.com GmbH:
Dear customer, unfortunately we cannot check your request and process it for you as quickly and as best as possible, as you did not provide us with any order data. Yours sincerely, Your TintenCenter.com Team
1.00 out of 5
Poor
One star because less is not possible. Poor faulty e-shop. The cartridge wrecked my printer. So purely nothing saved, as new printer needed. From the worst customer service ever, you get shot down and then just ignored. Even the newsletter unsubscription was not processed.
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Customer review & rating for:
TintenCenter.com GmbH
25/07/2021Anonymously
2.67 out of 5
Average
I have already received 2 shipments this year that did not deliver what they promised. Barely 10% of the predicted copy quantity was achieved. My complaint was not even answered. I mean, that says it all.
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Customer review & rating for:
TintenCenter.com GmbH
07/07/2021Axel Kieser
5.00 out of 5
Excellent
Recommendation
Ordered on Tuesday morning and Wednesday morning already with me - perfect! Thank you very much.
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Customer review & rating for:
Bestellprozess
01/07/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast delivery, very nice, courteous staff. I can recommend with a very clear conscience to anyone.
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Customer review & rating for:
TintenCenter.com GmbH
24/06/2021Murat
2.75 out of 5
Average
packaging was broken, a lot of writing, gls far away, delivery was late
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Customer review & rating for:
TintenCenter.com GmbH
16/06/2021Bia
1.50 out of 5
Fair
On their homepage it is not clear that you have ordered recycled cartridges. I was under the impression that I had ordered original cartridges. I feel deceived and will not order from them again.
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Customer review & rating for:
TintenCenter.com GmbH
28/05/2021Robert Kleemann
5.00 out of 5
Excellent
Recommendation
super fast delivery
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Customer review & rating for:
Bestellprozess
01/05/2021Anonymously
1.00 out of 5
Poor
After three weeks still no goods . Worse it does not go
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Customer review & rating for:
TintenCenter.com GmbH
01/05/2021Jens Wagner
5.00 out of 5
Excellent
Recommendation
Very fast delivery, commercial price, very satisfied...
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Customer review & rating for:
Bestellprozess
15/04/2021Anonymously
1.00 out of 5
Poor
It does not deliver what it promises.
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Customer review & rating for:
TintenCenter.com GmbH
22/03/2021Anonymously
4.50 out of 5
Excellent
Recommendation
Have the wrong part bestelt and yet received the right part.
BETTER does not go. "Bravo your attentive Thiem has really 5 stars Ergattert:
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Customer review & rating for:
TintenCenter.com GmbH
17/03/2021Nicolaus Goschi
3.50 out of 5
Good
After years of getting original cartridges for my HP printers delivered here cheaply and quickly, I now unfortunately have nothing good to say. Meanwhile, cheap NoName cartridges are brought to the customer, which are not even recognized by the printer. For us as a large family that must be able to rely on its printer (especially in homeschooling and alternating classes) an absolute break and thus a knockout criterion for ink center. Too bad.
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Customer review & rating for:
TintenCenter.com GmbH
16/03/2021Antje Ludwig
4.25 out of 5
Good
Recommendation
Ordered- fast delivery- goods fit. Thank you !
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Customer review & rating for:
TintenCenter.com GmbH
14/03/2021Anonymously
4.00 out of 5
Good
Recommendation
Ink cartridges arrived on the 3rd day, everything fits, printer works again. Thank you.
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Customer review & rating for:
TintenCenter.com GmbH
03/03/2021nein.
4.50 out of 5
Excellent
Recommendation
everything in the best way, very gladly again
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Customer review & rating for:
TintenCenter.com GmbH
06/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Order uncomplicated, delivery fast, payment easy. - Gladly again
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Customer review & rating for:
TintenCenter.com GmbH
05/02/2021Anonymously
3.50 out of 5
Good
Recommendation
I needed a new password when ordering, otherwise nothing worked.
otherwise everything ok and satisfactory - keep up the good work.
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Customer review & rating for:
TintenCenter.com GmbH
25/01/2021johannes
4.75 out of 5
Excellent
Recommendation
The offer is seher good transparency in payment and fast delivery,the offer is very good.
Thumbs up.
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Customer review & rating for:
TintenCenter.com GmbH
24/01/2021Anonymously
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* All reviews and experiences about TintenCenter.com GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 29/05/2018  |  Last update: 12/03/2022   |  Report profile

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