Universal Reisen

Travel agency & tour operator: vacations & cruises & running trips

Universal Reisen
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.81 out of 5
Excellent
942 Reviews
Authenticity of reviews
Submit a review
Contact information
Your travel agency in the Red Field in Lüneburg for over 35 years.
Your expert for running travel for 12 years tour operator.
Make an appointment now for your travel consultation and booking.
Travel agency, vacation, world discoverer, running journeys, vacations, cruises, MS Europa 2, Hanseatic Inspiration, and much more....
View full description

Contact information

Universal Reisen
Volgerstraße 25
21335 Lüneburg
Germany
Directions

Contact person
Heike Lessner

Images & Videos

Opening hours

Sunday CLOSED

Websites

Social Media

99% Recommended
5 stars 586
4 stars 80
1 star 2
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.89)
Cost-performance ratio
Good (4.38)
Realisation
Excellent (4.88)
Top competencies

Reliability

5.00 out of 5
2 Reviews

Customer requests

5.00 out of 5
2 Reviews

Surveying

5.00 out of 5
2 Reviews

676 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Great and uncomplicated advice and execution*Completely responded to my wishes*Thank you very much.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
18/09/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you for the 5 shining stars! Mrs. Zielske is very happy about this wonderful rating!
5.00 out of 5
Excellent
Recommendation
Sovereign tour guide - clear timelines - individual approach to personal questions / problems of individuals. Already have experience with a large marathon tour operator and could see a clear difference -positive-.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
16/09/2023Irene Oster
Universal Reisen Comment from Universal Reisen:
Hello dear Irene, thank you for the wonderful recognition and also your personal words. The Medoc Marathon is already a very special race. The group was great! It was a lot of fun with you! Your weather app was the best ;-)) Heike Lessner - Owner of Universal Reisen & Marathon-Sport.de
5.00 out of 5
Excellent
Recommendation
Everything worked out perfectly again.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
26/08/2023Hartmut Strohmenger
Universal Reisen Comment from Universal Reisen:
Mrs. Bergbohm is very pleased about the positive evaluation. Many greetings from the Universal travel agency Lüneburg
5.00 out of 5
Excellent
Recommendation
Universal Reisen has been very helpful in planning and booking an all-inclusive beach vacation for the whole family
and in addition in the peak travel season very helpful. The advice was competent and comprehensive, the staff friendly and helpful - and the vacation was ultimately a success. Even special requests (e.g. swimming instructor for our son) were no problem and were taken into account during the search.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
20/08/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much! Mrs. Casper and the team of Universal Reisen in Lüneburg are very happy about your great review! We are also happy that you and your family enjoyed your vacation.
5.00 out of 5
Excellent
Recommendation
We were more than satisfied with the entire service. The hotel facility was completely in line with our wishes. Especially we were pleased with the bouquet of flowers....more than courteous treatment!!!
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
11/07/2023Martina Aulich- von Holt
Universal Reisen Comment from Universal Reisen:
Thank you for the great review and feedback. Merle Bergbohm was very happy about it.
5.00 out of 5
Excellent
Recommendation
We are thrilled again and we were very well advised and informed by Mrs. Bergbohm. We have been booking there for years (now with a long break) and will continue to do so in the future. We have recommended the travel agency. Thank you Mrs. Bergbohm for the great advice. We had an unforgettable vacation
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
04/07/2023Beate Frau Joneleit
Universal Reisen Comment from Universal Reisen:
Mrs. Bergbohm was very pleased with the great review. Many thanks for it!
5.00 out of 5
Excellent
Recommendation
We booked our accommodation for the Olympics in Paris through Universalreisen. Ms. Casper was super supportive and was even able to book a baby crib, which seemed absolutely impossible in all other portals and travel agencies. Thank you for the great service - 5 stars!
Show original
Customer review & rating for:
Ihre Erfahrungen mit Universal Reisen
13/06/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the great review. Mrs. Casper was very happy about it!
5.00 out of 5
Excellent
Recommendation
So far, all trips booked have been reliable in all areas. I have already made recommendations. Bookings have also already been made.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
06/06/2023Willi Lukaschewski
Universal Reisen Comment from Universal Reisen:
Thank you very much for the feedback and the great rating. Mrs. Zielske is very happy about that!
4.00 out of 5
Good
Recommendation
Due to the unforeseen airport strike, a plan B had to be found at short notice. This worked out great and I was well informed.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
06/05/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the good review! The Universal Reisen team is very happy about it.
5.00 out of 5
Excellent
Recommendation
For me everything was super, everything worked out very well, I am very satisfied, I thank you for great services
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
26/04/2023Rahimi Hashem
Universal Reisen Comment from Universal Reisen:
We are glad that you enjoyed the trip. Thank you for the super rating!
5.00 out of 5
Excellent
Recommendation
Excellent! Professional handling, competent advice and individual problem solving, friendly contact. - Very gladly again.
Thank you very much!!!
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
23/04/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the super rating! The team of Universal Reisen and Marathon-Sport.de is very happy about it!
5.00 out of 5
Excellent
Recommendation
The advice was very competent. We were provided with detailed information about our destination and received valuable tips.
We felt well looked after all around and will book the next trip again with you.
Show original
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
20/04/2023Anonymously
Universal Reisen Comment from Universal Reisen:
We are very happy about the super rating and the positive feedback! Thank you very much!
4.98 out of 5
Excellent
Recommendation
Although I had to cancel the booked trip to the Tokyo Marathon due to injury, I felt I received fast, friendly and competent service at all times.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
07/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the advice and service of Universalreisen. Queries were always answered immediately, our extensions also implemented and were very well looked after compared to other travelers from other agencies. Gladly again at any time.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
03/04/2023Nina & Marco
Universal Reisen Comment from Universal Reisen:
Thank you for the great and detailed feedback and the positive feedback. Mrs. Zielske was very pleased about it!
5.00 out of 5
Excellent
Recommendation
The trip was overall very well organized, highly recommended.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
02/04/2023Volker Dürkob
Universal Reisen Comment from Universal Reisen:
Mrs. Zielske was very pleased with the great review and feedback.
5.00 out of 5
Excellent
Recommendation
We have already passed on a recommendation to acquaintances. The booking of a trip has already been made by our acquaintances.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
01/04/2023Willi Lukaschewski
Universal Reisen Comment from Universal Reisen:
Thank you for the great review and the recommendation. We are very happy about that!
5.00 out of 5
Excellent
Recommendation
The travel agency staff responded promptly to all inquiries, left messages on the answering machine, followed up with the operator. A perfect customer service. Thank you
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
31/03/2023Angelika Sigrid Golly
Universal Reisen Comment from Universal Reisen:
Thank you very much for your great and detailed feedback and evaluation. Kind regards from Merle Bergbohm
5.00 out of 5
Excellent
Recommendation
The very good personal contact was very pleasant. All inquiries were processed quickly.
I can only recommend it ...
We were completely satisfied with all the trips we booked.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
30/03/2023Margret Ertl
Universal Reisen Comment from Universal Reisen:
Thank you very much for the great feedback. Mrs. Casper was very happy about it!
5.00 out of 5
Excellent
Recommendation
Super nice team
Top advice!!!
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
30/03/2023Ljubica Ignjatic
Universal Reisen Comment from Universal Reisen:
We are happy about the great feedback!
5.00 out of 5
Excellent
Recommendation
I have been booking our trips through Universal Travel Agency for many years.
I would like to thank all the staff for the great service.
Show original
Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
30/03/2023Ute Hoyer
Universal Reisen Comment from Universal Reisen:
Thank you for the great review and positive feedback!
266 Reviews from
4 other sources
4.75 out of 5
Excellent
4.90 out of 5
Excellent
38 reviews on Google Maps
 
04/07/2023
4.80 out of 5
Excellent
95 reviews on Trustpilot
 
22/09/2018
4.70 out of 5
Excellent
128 reviews on Trustpilot
 
20/09/2018
4.20 out of 5
Good
5 reviews on Facebook
 
19/11/2022
Submit a review
Get in touch

Your message to Universal Reisen

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about Universal Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 26/04/2018  |  Last update: 23/09/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH