Zobrist Intercoiffure

The team are very professional and I am always satisfied 😍

Meets my expectations.

Giancarlo has a great team and it's always fun to go by! and this for many many years...

Very nice hairdressing salon, easy to reach. Very good and nice customer service. A bit like wellness every time. Pleasant atmosphere. I can fully recommend

Mr. Zobrist

Just because you repeat the wrong thing doesn't make it right.

You write in your statement that I have canceled appointments at short notice several times. I have to say that I am personally disappointed with Giancarlo Leonetti in particular, as he never approached me when I missed an appointment. So it is absolutely false that I was spoken to about it.

What's more, I'm sure that 70% of my visits to your store left the remaining places free, which doesn't speak for the fact that appointments are extremely difficult to plan. Moreover, that is the risk of every entrepreneur.

Apparently the financial pressure on you is so great that you use all kinds of excuses and arguments that are far-fetched.

You also write that it is not possible to respond to the SMS notification system. Where exactly is this evident? Where is the indication that you should not respond to this message ( noreply ).

One thing is clear, I'm not going to invest any more time in this tiresome matter, as my time is too valuable. However, all customers should see how you treat regular customers completely unjustly.

I hope you enjoy the CHF 100 that you have charged against your better judgment. Be happy with it!

In future I will keep my distance from all Zobrist branches. Perhaps my distance will teach you decency.

Kind regards
J. Kunze

I have been an extremely loyal customer for over 13 years and have had my hair cut here every 4-5 weeks. It is all the more shocking that I have now been charged for an appointment that I have demonstrably canceled in writing. Despite my receipt and 2 emails, this was deliberately ignored - an absolutely unacceptable way of dealing with long-standing regular customers.

After so many years, I would have expected respect, trust and appreciation. Instead, I feel unfairly treated and deeply disappointed. It is clear to me that this is no way to treat customers.

The approach of the owner and managing director is ignorant and therefore I would not recommend this service provider to anyone.

Martina was able to fulfill all my wishes and expectations in full.

Very good experience. Flexible scheduling.
The question about "benefits", in terms of what? Apart from the fact that customers don't walk out of
out of the Zobrist.
With best regards

After changing hairdressers, I received very good advice and my damaged hair was treated perfectly and the hair color and cut were implemented according to type.
The visit to Genovefa was well worth it. A big thank you from Brigitte

All great just would be great if teenagers had a different price

A visit to Zobrist Intercoiffure is not just "just" a visit to the hairdresser, starting with the reception by the very friendly stylists, through the extremely pleasant hair wash in the massage chair to the top consultation with subsequent haircut, it is more of a wellness experience and you leave the salon totally relaxed and beautified. I also particularly liked the good atmosphere, you can tell that everyone enjoys working there and gives their best.

as always: everything perfect !

The whole team seemed harmonious and the advice was very good. I felt comfortable.

I always enjoy coming to the hairdresser, whether to Mr. Zobrist or Ms. Martina is always a very satisfying event for me.
Barbara Mora

I have been a customer for many years (over 25 years) and am very satisfied.

Cheerful, upbeat and competent. That's how it was with Martina today. The Wonder Protein Treatment is fantastic and I'm delighted with my straight hair. Thank you

Cutting a short hairstyle after 5 months into a good transition for the not-so-short hairstyle is an art that Sandro masters perfectly. I am very satisfied. Even if Sandro will cut the short hairstyle just right again some day ;-)

Very friendly hairdresser - Jessy

I now visit Anne at Zobrist Intercoiffure regularly and again and again. She is excellent at responding to my wishes. Every time I'm finished, I'm delighted with my new and beautiful hairstyle. I can only recommend Anne, she works precisely and creatively but also very carefully. I will continue to visit Anne and recommend her to all my friends. Many thanks to Anne.