The customer service during the appointment was extremely friendly, so that an earlier appointment was found for us. Callback requests and promises were followed up 100%. Even when the actual technician could not make the appointment due to a private emergency, Friday between 14-16 clock, the appointment was not simply canceled, but another technician was sent. The gentleman was very friendly and extremely competent, so that the problem could be found quickly. (With a working time on a Friday at 17:30!) We would like to thank you very much for your great customer service and great staff. Big kudos to this company.
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