My personal experience was very good. The agency pursues very smart strategies that have a hand and a foot. I can say that because I have been in the online business myself for about 18 years. I realized very quickly that there are people at work here who also have a lot of experience with online marketing and especially with the Google and YouTube Ads system.
I also thought it was great that the agency had set up a special WhatsApp group where you could exchange information at any time. It was also possible here at any time, for example, to attach your own ideas or ask questions. So everything was also maximally transparent. I learned a lot myself through this.
I will definitely choose this agency again for my new project. Especially because you are not tied to any contracts with terms. As a customer, you can back out at any time. And that's exactly how it should be, because good agencies don't need to keep customers with dubious term contracts. For me, that was a very important point when I decided to work with them at the beginning.
And another big point is the people themselves. Open, nice & honest. No bumblers or arrogant agency hacks, but competent and nice guys who explain everything to you in great detail and are extremely patient.
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