Since I wanted to use Citavi as a citation program during a student research project, but my professor required a very specific citation style, I turned to Citavi's Internet support. When I asked if there was a way to create a style for myself, they referred me to Ms. Rapsch.
After I explained my citation style problem to Ms. Rapsch in an e-mail, she responded the same day and created the desired citation style for me flawlessly a short time later.
Subsequently, Ms. Rapsch told me about the benefit of a Citavi webinar, which I then gladly booked. We were quickly able to find a suitable date. In addition, I was able to send Ms. Rapsch personal questions about the Citavi program in advance of the webinar. For this purpose, I sent Ms. Rapsch my current study paper including the corresponding Citavi file in time, so that she could answer my questions based on my paper.
The webinar itself was very informative for me. Ms. Rapsch had prepared well for my questions and was then able to answer them very comprehensibly and conclusively. Via the online platform I could either control the mouse myself and act in Citavi or she showed me the necessary steps herself. The connection was stable and there was no time lag. Following the webinar, Ms. Rapsch sent me a recording of the session. This helps to recall the execution of individual functions again if necessary.
Consequently, I can highly recommend Ms. Rapsch's services. Those who want to work with Citavi or already use it will certainly learn additional functions or tricks and will be able to simplify their user experience. Citavi offers here many possibilities to support the research but also during the writing of the paper. Booking a webinar with Ms. Rapsch is therefore very useful. Without Ms. Rapsch's support, I would not have discovered many helpful, facilitating functions.
Thanks to Ms. Rapsch, I will be able to use Citavi even more efficiently and effectively in my next work!
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