Frank Zimmer is convincing by his calm, competent as well as understanding and friendly manner, always has an open ear for questions, even beyond all business hours, and keeps his promises. It was not only his many years of experience that was helpful, but also the fact that he contributed his own ideas and suggestions to the planning of the trip and thus allowed aspects to flow into the travel planning that I would not otherwise have taken into account, but which expanded the spectrum of the trip in the best of all senses. One's own wishes and ideas, including special requests, were implemented one-to-one, the advantages and disadvantages of different hotels or given transportation options were discussed together, restaurant suggestions and other tips were shared, so that one already felt in the run-up to the trip the good feeling of not having done too much wrong. And this should then also be fully true in the course of the trip. Whether transfers to the hotel, flights, car trips or ship passages, whether excursions or guided tours on site, everything worked smoothly; in the case of a not so happily chosen guide, Bielefeld reacted immediately and found a perfect solution. All this made our trip an unforgettable experience full of diverse impressions, without dampening the enjoyment in any way. Even after the trip, Frank Zimmer remained a helpful contact person and kept in touch even from Southeast Asia. What should speak against not to arrange the next trip with asia-pacific REISEN?
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