Autohaus Durst GmbH

Mercedes Benz, service, workshop, used cars, annual cars, small repair

Autohaus Durst GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.87 out of 5
Excellent
877 Reviews
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Service is our life and our passion! But also new and used Mercedes-Benz annual cars / used cars / e-cars /smart / E-Class, A-Class, B-Class, C-Class, CLS, GLE, GLA, GLS, and many other Mercedes models, (and as well as the associated services...
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Contact information

Autohaus Durst GmbH
Siemensstr. 20
73760 Ostfildern
Germany
Directions

Contact person
Thomas Durst

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Opening hours

Friday 07:30 am-06:00 pm

Websites & Profiles

99% Recommended
5 stars 169
4 stars 10
3 stars 0
2 stars 0
1 star 1
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.91)
Cost-performance ratio
Excellent (4.64)
Top competencies

Timeliness

4.96 out of 5
25 Reviews

Quality assurance

4.96 out of 5
24 Reviews

Reliability

4.96 out of 5
23 Reviews

180 Reviews on ProvenExpert.com

4.90 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Was very happy to see the video of the completed vehicle.
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Customer review & rating for:
Autohaus Durst GmbH
07/23/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
That with the video we have made very happy, the idea behind it is that mach in additional work can show them better and explain. Thank you for the 5 stars and keep up the good work! Your Thomas Durst
4.40 out of 5
Good
Recommendation
The vehicle was cleaned. Very good punctuality
The staff are very friendly
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Customer review & rating for:
Autohaus Durst GmbH
07/12/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thanks for the 4 and 5 stars!!! Continue to have a good trip! Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
Feel very comfortable with both vehicles.
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Customer review & rating for:
Autohaus Durst GmbH
07/08/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you very much for the great review. Kind regards Thomas Durst
5.00 out of 5
Excellent
Recommendation
Friendly advice, reliable. The company is highly recommended
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Customer review & rating for:
Autohaus Durst GmbH
07/07/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you Thomas Durst
5.00 out of 5
Excellent
Recommendation
Friendly ......Nett....Uncomplicated in short TOP.
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Customer review & rating for:
Autohaus Durst GmbH
07/07/2022Osman C.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Hello Mr. Osman, thank you for the great review and have a nice day. Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
As a long-time customer of Autohaus Durst, I can report positive things. I particularly like the always friendly and professional advice and the reliable processing of my orders. Deadlines were always met and cost estimates were always comprehensible. It should also be emphasized that Autohaus Durst was always willing to offer special services above and beyond the normal service, e.g. a short-term emergency service at my location regarding an urgent problem with my vehicle. I will gladly continue to use the services of the dealership in the future.
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Customer review & rating for:
Autohaus Durst GmbH
06/22/2022G.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Words like:
-positive reports
-always friendly
- professional advice
- reliable processing of my orders
- deadlines were always met
- cost estimates were always comprehensible
- Emergency service at short notice on my premises regarding the repair of my car.
- I will use the services of the car dealership in the future.

These words motivate my team and me every day to continue to give our best.
Thank you very much for the very good evaluation and continue to have a good trip, your Thomas Durst.
5.00 out of 5
Excellent
Recommendation
The customer service is friendly and service-oriented. The service and repair work is always carried out competently and obligingly. I also appreciate the friendly and down-to-earth approach - you feel comfortable and valued!
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Customer review & rating for:
Autohaus Durst GmbH
06/01/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you for the great review!
We would like to be perceived in the same way. Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
Simply TOP !!!!
THE CAR WAS EVEN CLEANED FROM THE INSIDE AND OUTSIDE!!!!
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Customer review & rating for:
Autohaus Durst GmbH
06/01/2022E.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Hello Mr. Eugen, you are very welcome! Thank you for the 5 stars and have a good trip. Your Thomas Durst
5.00 out of 5
Excellent
Quick appointment. Repair costs have been agreed in advance. The vehicle was ready for pickup before the agreed completion date.
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Customer review & rating for:
Autohaus Durst GmbH
06/01/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Your personal praise with:
- Fast appointment
- Repair costs are agreed in advance
- vehicle was ready for pickup before the agreed completion date
We are all very pleased, thank you very much and have a good trip. Your Thomas Durst
4.98 out of 5
Excellent
Recommendation
I have been a customer of Autohaus Durst for many years. The acceptance, execution of the repair and handover of the vehicle was and is always highly satisfactory. The staff is competent and knowledgeable to meet the customer. I would be pleased if my feedback on the
Proven Expert profile of Autohaus Durst would be published.
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Customer review & rating for:
Autohaus Durst GmbH
05/31/2022Udo-Jürgen G.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Hello Mr. Gabriel, thank you very much for the great review. I am very happy to pass on the praise to my colleagues. Kind regards Thomas Durst
5.00 out of 5
Excellent
Recommendation
Order intake - execution - feedback vehicle ready by video top.
Staff very friendly and the service perfect "Thank you"
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Customer review & rating for:
Autohaus Durst GmbH
05/21/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Five stars! Thank you very much. I am very happy to pass on this praise to my colleagues. Kind regards From sunny Scharnhausen, Yours Thomas Durst
5.00 out of 5
Excellent
Recommendation
Friendly, fast and competent.
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Customer review & rating for:
Autohaus Durst GmbH
05/17/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you very much for the three wonderful words. Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
I have been a service customer at Autohaus Durst for years with various vehicles. So far, everything has always been to my complete satisfaction. The employees are always friendly and obliging. The process was particularly straightforward when it came to a replacement vehicle, and I also found the option of borrowing an e-bike as an interim solution very good. You can tell that Mr. Durst and his team are motivated and very customer-oriented, just as you would imagine a service provider to be. Gladly further in such a way.
Best regards
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Customer review & rating for:
Autohaus Durst GmbH
05/16/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you very much for the detailed and very motivating evaluation. I will be very happy to pass on the praise to my colleagues on Wednesday, at the next team meeting. Kind regards Thomas Durst
4.93 out of 5
Excellent
Recommendation
Great Customer Service. Quick turnaround times. When my repair was complete, I even received a small video message of my finished car from my assigned mechanic. The attention to detail is really valued, and it shows. Lots of positive experiences and reviews, including mine.
Also feel free to give them a call and just ask about your matter, they are eager to help and will give you competent advice.
Customer review & rating for:
Autohaus Durst GmbH
05/11/2022B.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Hy Ben, thanks a lot for this : Supertext ! Hope to see you again in Autohaus Durst. Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
Especially satisfied with the customer service, how you are received and how you are also taken. I.e., joint viewing of the vehicle, explanations and explanations are very appealing to me as a customer.
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Customer review & rating for:
Autohaus Durst GmbH
05/11/2022Horst R.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Hello Mr. Richter, thank you very much for the 5 stars and the good evaluation lines for my employees. I am very happy to pass on the praise today and wish them another good trip and until the next service. Your Thomas Durst
4.00 out of 5
Good
Recommendation
Felt very well advised when accepting the order. At the pickup is still a little room for improvement, because the work performed / invoice was not explained. I know from the past in the AH Durst differently.
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Customer review & rating for:
Autohaus Durst GmbH
05/07/2022Juergen b.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you for the review, you are right, here we need to rework. Next time it will not happen that it is forgotten. Have a nice weekend Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
Friendly, very good service that takes the customer's point of view and concerns seriously. I have always been served well and reliably and can only recommend this company.
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Customer review & rating for:
Autohaus Durst GmbH
05/06/2022Uwe K.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Good evening Mr. Kersten, great review, thank you very much 🙏 I am very happy to pass on the praise to my colleagues and wish you continued good driving with the new Mercedes. Your Thomas Durst
5.00 out of 5
Excellent
Recommendation
Impeccable service regarding repairs and maintenance. If necessary, also short-term and uncomplicated appointment scheduling. The Autohaus Durst team makes a friendly and competent impression. Clear recommendation!
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Customer review & rating for:
Autohaus Durst GmbH
04/27/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you very much for the great review. Your team from Autohaus Durst
5.00 out of 5
Excellent
Recommendation
Competent advice, notification of upcoming appointments and when the vehicle is ready, uncomplicated and inexpensive provision of a replacement vehicle.
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Customer review & rating for:
Autohaus Durst GmbH
04/23/2022Anonymously
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Many thanks for:
1. competent advice
2. notification of upcoming appointments and completion of the vehicle
3. uncomplicated and inexpensive provision of a replacement vehicle.
That goes down like warm engine oil.
I am very happy to pass on the praise to my colleagues.

Continue to have a good trip your Thomas Durst
5.00 out of 5
Excellent
Recommendation
excellent customer service, top expertise & advice, you feel like in a big family
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Customer review & rating for:
Autohaus Durst GmbH
04/12/2022Sladan M.
Autohaus Durst GmbH Comment from Autohaus Durst GmbH:
Thank you Mr. Maric, reading this is soooo good. Thank you again and have a good trip. Your family Autohaus Durst team
697 Reviews from
5 other sources
4.87 out of 5
Excellent
5.00 out of 5
Excellent
5 reviews on golocal
 
12/09/2021
5.00 out of 5
Excellent
7 reviews on 11880.com
 
12/13/2021
4.90 out of 5
Excellent
549 reviews on Google Maps
 
08/04/2022
4.90 out of 5
Excellent
50 reviews on Facebook
 
03/18/2022
4.63 out of 5
Excellent
86 reviews on mobile.de
 
07/24/2022
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All reviews and experiences about Autohaus Durst GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/12/2018  |  Last update: 07/23/2022   |  Report profile

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