Do not understand these positive reviews ! I am so disappointed with this dealership would love to give this dealership -100 stars. I bought a pro ace verso in march 2021 everything so far so good. In may to emphasize is, it was 2 weeks before we wanted 1000 km on vacation fell on me a marten was in my engine compartment, then I called in this dealership got promptly an appointment and drove there, I emphasize extra we have put all our savings in this car, arrived there took care of the so-called master of my car it took say and write 1,5 hours until he came back, instead of looking if the marten has damaged something, he made without my knowledge a co2 test with my car this was supposedly positive I say supposedly on purpose because I do not know if it is really true had to wait, nor to point out I had no complaints! It said something is wrong with my cylinder head gasket but what exactly would he does not know, I should not get in this car under any circumstances so his words I was about to cancel my vacation !!!! I totally upset called adac because my warranty would have expired say and write 1 month and apparently no one wanted to help me with a loaner car the statement of a receptionist they had no free, but outside stood 3 loaner cars! Adac said I had to be 50 km from home to get a loaner car I of course with an oh so broken car towards bad Windsheim driven there stopped I was towed to a desired workshop since this but had no capacity I came the next day even with my broken car to the dealership specht again the master said he had to look at it first time sample drive etc make that he apparently did, after 3 days I called times, then said the master of his master title apparently bought he had again made a test this was negative and he could not find anything but maybe the exhaust pipe would be broken at this moment it was really enough for me I picked up the car from now on my car has made no stops the whole way purely nothing. HE WANTED TO RIP ME OFF LITERALLY! AND 1500 EURO from me because he wanted to remove my engine the next day. These people never see me again as a customer, neither at an inspection nor anywhere else. One should really sue this car dealership and withdraw the licenses.
Be careful, they are really people who only want the money!!!! I advise everyone away from this car dealership!!!!
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Translation
We always strive to act transparently and fairly and it is unfortunate that you had a different perception. We are at your disposal so that we can explain our reasoned statements to you again and clarify your concerns.