BENS-SOEHNE

BENS-SOEHNE
39 Reviews i
published (98%)
out of 40 reviews
Contact information
Specialist for beds, upholstery & furniture - Textile passion from Saxony

Contact information

BENS-SOEHNE
Verwaltungsring 5
04571 Rötha
Germany
Directions

Contact person
BENS & SÖHNE

Opening hours

Sunday CLOSED

Websites & Profiles

Review from 09/02/2022  
5.00 out of 5
Excellent
Recommendation
Service on offer
Delivery
Information
Website

14 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very friendly advice over the phone. The next day the requested fabric samples were there. My "special request" for a particular fabric was fulfilled without complications. Delivery two days after ordering by freight forwarding free of shipping costs. The ordered back wall looks very good, even better than on the Internet. Conclusion: gladly again at any time, can only recommend the Bens-Söhne online store.
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Customer review & rating for:
BENS-SOEHNE
09/02/2022Anonymously
4.50 out of 5
Excellent
Recommendation
The customer service is really great! We were also on site at the production facility and got a tour of the factory! Keep it up!
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Customer review & rating for:
BENS-SOEHNE
06/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Our new headboard is very beautiful. However, after previously delivered the sample, I have
accidentally transferred this amount twice. once to Bens sons and later to Klarna. Asked for refund twice. To date not done. this is not customer friendly !
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Customer review & rating for:
BENS-SOEHNE
05/07/2022Eveline L.
BENS-SOEHNE Comment from BENS-SOEHNE:
Dear Mrs. Löbler, thank you very much for your evaluation. We would like to formally apologize for the delay in the refund of the double payment for sampling. The refund via Klarna is now arranged and should be paid to you within 48h.
4.75 out of 5
Excellent
Recommendation
Quality convinces immediately! Super consultation by phone and appointment promise even exceeded! Any time again!
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Customer review & rating for:
BENS-SOEHNE
12/14/2021Anonymously
4.75 out of 5
Excellent
Recommendation
We had commissioned a headboard and chose BENS-SOEHNE because the company seemed likeable and authentic. Our idea was not disappointed: it took a little time, but it is also custom & handmade. We are very happy and give there next a new cover for our bed in order ⭐️⭐️⭐️⭐️⭐️.
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Customer review & rating for:
BENS-SOEHNE
12/09/2021V.
4.75 out of 5
Excellent
Recommendation
from the beginning good communication with each other - very good advice and implementation of customer requests, for example, fabric sample provision and appropriate production subsequently- production lead time and delivery within the time frame specified. Delivery of the goods on time and well packed.
Cooperation in the form and quality of work I can only recommend. Thank you.
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Customer review & rating for:
BENS-SOEHNE
10/08/2021R.
4.75 out of 5
Excellent
Recommendation
With this great quality and a little personal effort, it is worth a hundred times to pimp a bed, thank you to the team Bens&Söhne for your great craftsmanship !!!! Greetings Fam. Schellmann
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Customer review & rating for:
BENS-SOEHNE
09/01/2021Fam. S.
5.00 out of 5
Excellent
Recommendation
From the first phone call to the delivery of the ordered goods, everything worked out great.
Super friendly service, I am thrilled with the work and the material!
Gladly again😊
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Customer review & rating for:
BENS-SOEHNE
09/01/2021Anonymously
4.00 out of 5
Good
Recommendation
The headboard was delivered as agreed between 08:00 and 12:00.
It meets our expectations, on the contrary: it appears to be of higher quality than
than the pictures on the Internet suggest.
Also the handling and the personal support via email leaves nothing to be desired.
Gladly again !
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Customer review & rating for:
BENS-SOEHNE
08/19/2021Anonymously
5.00 out of 5
Excellent
Recommendation
We have long been looking for a headboard, because our urspgl. headboard was too heavy for the bed frame and has squeaked.
This headboard convinces with quality, workmanship, appearance and especially fast and reliable delivery. The information on the site is 100% accurate and all promises were fulfilled.
We are very happy with the headboard, it is beautifully simple and tastefully kept and the 2 options to put or hang it are great. Currently we have it on the legs standing in use, after the move we will consider it in the new Whg. to hang - depending on how much desire we still have to work - or we keep the standing variant.
Our cats also like the headboard, the claws holds the fabric still stand - but even if not, then the manufacturer can not help it!
Overall, we are very satisfied and can both the product and Bens sons unreservedly recommend! Thank you very much!!!
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Customer review & rating for:
BENS-SOEHNE
08/18/2021Anonymously
5.00 out of 5
Excellent
Recommendation
They shipped my package Express to me vacation spot and I got the next day!
Customer review & rating for:
BENS-SOEHNE
08/17/2021Tim N.
5.00 out of 5
Excellent
Recommendation
The ordered headboard was delivered flawlessly and at short notice according to our ideas.
Everything worked out fine. Super service - it almost doesn't get any better than that.
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Customer review & rating for:
BENS-SOEHNE
07/31/2021A. u. H. M.
4.25 out of 5
Good
Recommendation
Rating for:
BENS-SOEHNE
12/21/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
BENS-SOEHNE
07/23/2021Tom F.
25 Reviews from
2 other sources
4.33 out of 5
Good
5.00 out of 5
Excellent
1 review on Facebook
 
06/30/2021
4.30 out of 5
Good
24 reviews on Google Maps
 
07/01/2022
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* All reviews and experiences about BENS-SOEHNE are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/21/2021  |  Last update: 09/03/2022   |  Report profile

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