BETTERHOMES Österreich

Real estate agency

BETTERHOMES Österreich
429 Reviews i
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With its hybrid brokerage model combining proprietary technology and local expertise, BETTERHOMES has been a pioneer among real estate agents since 2005 and stands for successful real estate brokerage at fair conditions. In this way, we guarantee...
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BETTERHOMES Österreich
Wienerbergstraße 7 / D 2.OG
1100 Wien
Austria

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Review from 03/31/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
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Top competencies

Customer satisfaction

4.71 out of 5
157 Reviews

Professionalism

4.64 out of 5
156 Reviews

Customer loyalty

4.63 out of 5
156 Reviews

429 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
employee: Lindner Julien

Very personal support and advice, quick feedback.
We felt that we were in good hands with our advisor and are sure that we will continue to receive support for any questions beyond the placement.
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Customer review & rating for:
Betterhomes Real GmbH
03/31/2024Ingrid C.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Cerny,

Thank you very much for your kind words and the positive feedback! We are very pleased to hear that you were satisfied with the personal support, advice and quick feedback from Mr. Lindner. The satisfaction of our customers is very important to us and we are glad that you felt you were in good hands.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

I was very satisfied, everything went well.
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Customer review & rating for:
Betterhomes Real GmbH
03/27/2024Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear lady,
Dear Sir,

Thank you for your positive review.
We will gladly forward your feedback to Mr. Hegemann.

Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Vuckovic Thomas

I put a vacation home up for rent at exactly the wrong time of year. My advisor assured me that it would be possible to rent the house at short notice and at my desired rental price - and it was.
With his prudent manner, he kept me regularly up to date and - as promised - presented me with enough interested parties within the specified time, so that I was able to rent out my property quickly and securely. His demeanor was always courteous, prudent and forward-looking. All agreements and appointments as well as the exchange of documents were handled punctually, reliably and on time.
It was a very pleasant collaboration - I would be happy to work with him again at any time!
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Customer review & rating for:
Betterhomes Real GmbH
03/16/2024Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Klusacek-Schubert,

Thank you very much for your fantastic feedback! We are extremely pleased that Mr. Vuckovic was able to broker your property quickly and according to your expectations. Of course, it is also always a pleasure to see how our 100% coverage on all common real estate portals leads to a maximum number of inquiries from interested parties, which of course then brings the great advantage for our customers to find a new tenant within a shorter time. We wish you all the best with your new tenants.

Kind regards
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Akar Yasin

Professional, competent and friendly eloquent
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Customer review & rating for:
Betterhomes Real GmbH
02/23/2024Alfred B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Butta,

Thank you very much for your kind feedback!
We are very pleased to hear that you found Mr. Akar to be professional, competent and friendly. Your satisfaction is our greatest concern and we always strive to provide our customers with the best possible support.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Vuckovic Thomas

I initially wanted to try it without an estate agent and almost had a vacancy. But Mr. Vuckovic convinced me of the concept and found a new tenant within two weeks. The customer service was excellent at all times. Thank you very much!
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Customer review & rating for:
Betterhomes Real GmbH
02/16/2024Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear lady,
Dear Sir,

Thank you very much for your feedback and your positive evaluation regarding the cooperation with Mr. Vuckovic.

We are extremely pleased to hear that Mr. Vuckovic was able to convince you of our concept and that we were able to find you a new tenant within just two weeks. Customer satisfaction is very important to us and it is great to know that we were able to help you in this situation.
We would also like to thank you for your praise regarding our customer service. It is our goal to provide you with the best possible service at all times.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Geringer Bernhard

everything TipTop!
Top communication

lg Dom
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Customer review & rating for:
Betterhomes Real GmbH
02/08/2024D.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Hello Mr. Dom,

Thank you very much for your feedback and the positive response!

We are very pleased to hear that you were satisfied with our communication and that everything was "tip-top" for you. Your satisfaction is our top priority.

With kind regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Lindner Julien

My advisor Mr. Lidner was great - competent, reliable, informed potential tenants about opportunities and possibilities.
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Customer review & rating for:
Betterhomes Real GmbH
02/07/2024Astrid W.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Walde,

Thank you very much for your kind words and the positive assessment of the support provided by Mr. Lindner.

We are extremely pleased to hear that you were satisfied with Mr. Lindner's competence, reliability and commitment. The satisfaction of our customers is very important to us and it is great to hear that Mr. Lindner was able to meet your expectations.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

I was very satisfied with my estate agent. Mr. Hegeman.
Lg Bogensberger Alexander
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Customer review & rating for:
Betterhomes Real GmbH
02/01/2024Alexander B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Bogensberger,

Thank you very much for your positive feedback regarding your cooperation with our estate agent, Mr. Hegemann.
We are very pleased to hear that you were satisfied with Mr. Hegemann and the services he provided. Customer satisfaction is very important to us and it is great to hear that Mr. Hegemann was able to meet your expectations.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
Very quick results, good selection of tenants, very well adapted to my needs. Mr. Vuckovic is extremely friendly, ambitious and really efficient.
Show original
Customer review & rating for:
Betterhomes Real GmbH
01/25/2024Henriette P.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Pabisch,

Thank you very much for your positive review and feedback regarding your experience with our team member, Mr. Vuckovic.
We are extremely pleased to hear that you were satisfied with our services and that Mr. Vuckovic was able to meet your expectations. We place great emphasis on delivering results quickly and efficiently and offering a selection of tenants to suit your needs.
Your recognition of Mr. Vuckovic's friendliness, dedication and expertise is a valuable endorsement of his hard work and commitment to ensuring that you receive the best possible care.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

I was very satisfied with my sales agent Jeremias Hegemann. He was born for this job. I appreciate his discreet, precise and above all honest approach. He always tries to fulfill every wish and solve every problem with a feel for people and the real estate business. I have had the opportunity to get to know several real estate agents in the last 3 years, my assessment; Mr. Hegemann is an exceptional talent!
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Customer review & rating for:
Betterhomes Real GmbH
01/24/2024Thomas H.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Hawle,

We are extremely pleased to hear that you were satisfied with the service provided by Betterhomes and that Mr. Hegemann was able to convince you as a real estate agent. We are proud to have a team of dedicated professionals who always do their best to meet the needs of our clients.

Your recognition of Mr. Hegemann's sympathy, expertise, discretion and commitment to meeting all requests and addressing any issues is a valuable acknowledgement of his hard work and talent.

Yours sincerely,
Your BETTERHOMES team
4.00 out of 5
Good
Recommendation
employee: Hegemann Jeremias

Above all, our estate agent from Betterhomes Jeremias Hegemann was very helpful and always available!
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Customer review & rating for:
Betterhomes Real GmbH
01/04/2024Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Madam
Dear Sir,

Thank you very much for your positive review and your positive feedback on the cooperation with Mr. Hegemann.
We will gladly inform Mr. Hegemann about the evaluation.

Best regards,
Your BETTERHOMES team
4.00 out of 5
Good
Recommendation
employee: Schönleitner Elisabeth

Very competent performance
Show original
Customer review & rating for:
Betterhomes Real GmbH
12/05/2023R.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear customer,

Thank you for your feedback regarding Ms. Schönleitner. We are pleased to hear that you found our performance to be very competent.

Yours sincerely,
Your BETTERHOMES team
4.67 out of 5
Excellent
Recommendation
employee: Schönleitner Elisabeth

The company is not decisive, the person is! In my case, that was Ms. Schönleitner. Friendly, competent, professional. I can recommend her at any time.
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Customer review & rating for:
Betterhomes Real GmbH
11/28/2023Alexander B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Barti,

Thank you very much for your impressive review! We are very pleased that you had such a positive experience with our employee, Ms. Schönleitner.

We firmly believe that a personal relationship and a dedicated person are crucial for an excellent customer experience. It fills us with pride to hear that Ms. Schönleitner lived up to your expectations of friendliness, competence and professionalism.

Thank you for your trust and positive feedback.

With kind regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I would like to thank my estate agent, Tibor Birtalan, for his excellent work. He has already successfully rented out my condominium in Laxenburg once. Using the customer portal, I was always able to see directly what was happening when and how, and he also contacted me regularly by phone to discuss all the details. My apartment is currently being sold again by Betterhomes and Tibor Birtalan, and I am also very satisfied here. Ongoing telephone contact with updates, ongoing inquiries from interested parties, advertised everywhere. Top! Thank you very much!
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Customer review & rating for:
Betterhomes Real GmbH
11/14/2023Nina F.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mrs. Friedl,
Thank you very much for your positive review and your trust in our service. We are very pleased that you are satisfied with our estate agent, Tibor Birtalan, and that he has successfully helped you to let your condominium in Laxenburg. Our customer portal is an important tool to give you a transparent overview of the status of the property. We would also like to thank you once again for another valued order.
Thank you very much for your trust!
Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

Particularly noteworthy is the incredible commitment of Mr. Jeremias Hegemann: Could also always rely on him, a young man with competence and handshake quality. I can highly recommend him!
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Customer review & rating for:
Betterhomes Real GmbH
10/23/2023Rosemarie K.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Krauss,

Your words of praise about Mr. Jeremias Hegemann have pleased us very much. His commitment, competence and reliability are remarkable. We appreciate your recommendation and will gladly be at your disposal for future requests.

Many greetings,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I was very satisfied with Mr. Tibor Birtalan. From the first meeting to the handover of keys very reliable, always available and always friendly. I can only recommend.

With kind regards Nicole
Show original
Customer review & rating for:
Betterhomes Real GmbH
10/21/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Sommer,

thank you very much for your positive feedback about Mr. Birtalan. We are very pleased to hear that you were very satisfied with his service.
Mr. Birtalan's reliability, accessibility and friendliness are qualities we value highly in our team. It is great to know that he met your expectations from the first meeting to the handover of keys.
Thank you again for your trust in our services.

Sincerely yours,
Your BETTERHOMES team
1.00 out of 5
Poor
employee: Akar Yasin

Despite multiple inquiries (both by e-mail and telephone), I was not contacted at all. I would have been interested in buying an apartment.
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Customer review & rating for:
Betterhomes Real GmbH
10/21/2023W.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Customer,

We deeply apologize for the inconvenience you have experienced due to lack of feedback. This is not at all the service we would like to provide to our customers. Your concern is important to us and we will ensure that you are contacted by our team as soon as possible. To do this, we would ask that you contact us directly via our email: info@betterhomes.at. We appreciate your feedback as it helps us to continuously improve our service.

Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Markovic Danijel

Very friendly, always available, very eager!
Show original
Customer review & rating for:
Betterhomes Real GmbH
08/09/2023Thomas A.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Aubrunner,

thank you very much for your evaluation. We will be happy to forward it to Mr. Markovic.

Best regards,
Your BETTERHOMES team
4.50 out of 5
Excellent
Recommendation
employee: Binder Daniela

Mrs. Dana Binder is a very competent helpful realtor. She was always friendly and very patient with me. I was very satisfied and would definitely recommend her. Many thanks to her Andrea




e competenth
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Customer review & rating for:
Betterhomes Real GmbH
08/05/2023Richard S.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Andrea,
thank you very much for your kind feedback. We are very pleased to hear that you were satisfied with Ms. Binder's services. Your words of praise about her competence, helpfulness, friendliness and patience are very valuable and motivating.
It is our pleasure to know that your experience with Ms. Binder was so positive and that you would recommend her without hesitation.
Thank you for taking the time to provide us with your feedback. Should you have any further concerns or need assistance in the future, we would be happy to assist you.
Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Our realtor Mrs. Dana Binder is the best I know. Professional, individual, accessible, there for every question immediately. We are very satisfied.
Show original
Customer review & rating for:
Betterhomes Real GmbH
07/19/2023Marmon G.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Marmon,

we are very pleased that you were completely satisfied with our real estate agent Mrs. Binder. Did you already know that you can also benefit from BETTERHOMES through a recommendation? You can find out more about our referral program at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards
Your BETTERHOMES team
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* All reviews and experiences about BETTERHOMES Österreich are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/25/2016  |  Last update: 04/23/2024   |  Report profile

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